Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Knowlarity is headquartered at Gurgaon , while Freshdesk Contact Center (formerly Freshcaller) is headquartered at Array. Choosing software like Knowlarity or Freshdesk Contact Center (formerly Freshcaller) requires thorough contemplation and comparing key factors. The question remains - Knowlarity vs. Freshdesk Contact Center (formerly Freshcaller) - which is the superior option? Check out the in-depth comparison now!
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List of All Cloud Telephony Software
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Plans and Pricing
Compare pricing of Knowlarity vs Freshdesk Contact Center (formerly Freshcaller) with the following detailed pricing plan info. Knowlarity comes in 3 packages: Advance Plan, Premium Plan, Premium Plus Plan. On the other hand, Freshdesk Contact Center (formerly Freshcaller) comes in 5 packages: Sprout, Blossom, Garden, Estate, Forest.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Knowlarity and Freshdesk Contact Center (formerly Freshcaller) based on their key features and functionalities to pick the right one for your business.
- Ivr System
- Voicemail
- Call Analytics
- Call Queuing
- Call Routing
- Call Tracking
- Number Masking
- Internal Call Transfer
- Api Integration
- Multi Level Ivr
- Multiple Extension
- Call Forwarding
- Live Call Monitoring
- Virtual Number
- Outbound Calling
- Ivr System
- Voicemail
- Call Analytics
- Call Queuing
- Call Routing
- Call Tracking
- Number Masking
- Internal Call Transfer
- Api Integration
- Multi Level Ivr
- Multiple Extension
- Call Forwarding
- Live Call Monitoring
- Virtual Number
- Outbound Calling
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Knowlarity and Freshdesk Contact Center (formerly Freshcaller) for better insights.
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Awards
Knowlarity and Freshdesk Contact Center (formerly Freshcaller) have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Knowlarity and Freshdesk Contact Center (formerly Freshcaller) in Cloud Telephony Software category, we've provided an average user rating for each software below. Knowlarity has 4 reviews while Freshdesk Contact Center (formerly Freshcaller) has not received any reviews. Be the first one to write Freshdesk Contact Center (formerly Freshcaller) review
Pros
Their claim of stability and API.
Posted by - Shankar Ram
Cons
Actually, reality where nothing is plug-and-play and everything is riddled with issues.
Posted by - Shankar Ram
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Knowlarity and Freshdesk Contact Center (formerly Freshcaller). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Knowlarity and Freshdesk Contact Center (formerly Freshcaller). Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these Knowlarity and Freshdesk Contact Center (formerly Freshcaller) work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Knowlarity and Freshdesk Contact Center (formerly Freshcaller) and learn how they operate. Explore the company name, its location, and more!
Knowlarity Communications Pvt. Ltd
Gurgaon
Freshworks
Alternatives
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FAQs
Yes, Knowlarity and Freshdesk Contact Center (formerly Freshcaller) provide a free trial to its users.
Key features of Knowlarity include virtual number, ivr system, toll free number, click to call, call recording, call analytics, while Freshdesk Contact Center (formerly Freshcaller) offers features, such as call routing, ivr (interactive voice response), call recording, call monitoring.
Knowlarity provides customer support over various channels including phone, email, live support and tickets, and Freshdesk Contact Center (formerly Freshcaller) provides customer support over phone, email, training and more.
Apart from being a Cloud Telephony software, Knowlarity can be used as a call recording software, digital voice logging system, call tracking software and predictive dialer software, while Freshdesk Contact Center (formerly Freshcaller) can be utilized as a call recording software, digital voice logging system and call tracking software.
Knowlarity and Freshdesk Contact Center (formerly Freshcaller) both support Android and IOS.
Freshdesk Contact Center (formerly Freshcaller)
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