Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of LiveChat vs. Smartsupp all in one place to simplify your decision-making process. LiveChat is rated 4.7 while Smartsupp is rated 5.0.

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List of All Live Chat Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Live Chat

4.7

(6 Reviews)
Free Demo
Free Demo

Live Chat

5.0

(5 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of LiveChat vs Smartsupp with the following detailed pricing plan info. LiveChat comes in 3 packages: Starter, Team, Business. On the other hand, Smartsupp comes in 3 packages: Free, Standard, Pro.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 20
Per Agent/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between LiveChat and Smartsupp based on their key features and functionalities to pick the right one for your business.

  • File Sharing
  • Chat Widget Customization
  • Chat History
  • Chat Routing
  • Collaboration Tools
  • Ssl Encryption
  • Lead Management
  • Chat Ratings
  • Proactive Chat Invitations
  • Chat Transfer
  • Reports And Analytics
  • Contact Management
  • Chat Tags
  • Email Integration
  • Canned Responses
View All LiveChat Features
  • File Sharing
  • Chat Widget Customization
  • Chat History
  • Chat Routing
  • Collaboration Tools
  • Ssl Encryption
  • Lead Management
  • Chat Ratings
  • Proactive Chat Invitations
  • Chat Transfer
  • Reports And Analytics
  • Contact Management
  • Chat Tags
  • Email Integration
  • Canned Responses
View All Smartsupp Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of LiveChat and Smartsupp for better insights.

Ratings

Compare how LiveChat stacks up against Smartsupp in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All LiveChat Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Smartsupp Reviews

Awards

LiveChat and Smartsupp have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

LiveChat Award
LiveChat Award

User Reviews

Based on all the user reviews and ratings received by LiveChat and Smartsupp in Live Chat Software category, we've provided an average user rating for each software below. LiveChat has 6 reviews while Smartsupp has 5 reviews

Pros

The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.

Posted by - Rebecca Elugbaju

Cons

Livechat has performed so well. I have had no bad experiences with this program, likewise my company.

Posted by - Rebecca Elugbaju

View All LiveChat Reviews

Pros

Unlimited agent access

Posted by - Manoj Kumar

Cons

There are no grammatical errors in the text nil.

Posted by - Manoj Kumar

View All Smartsupp Reviews

Specifications

Check out the specifications of LiveChat and Smartsupp. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these LiveChat and Smartsupp work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details LiveChat and Smartsupp and learn how they operate. Explore the company name, its location, and more!

Company Name

LiveChat Inc.

Headquarter

Boston

Company Name

Smartsupp

FAQs

What are the key features of LiveChat and Smartsupp?

Key features of LiveChat include chat widget customization, canned responses, file sharing, chat transfer, visitor tracking, chat history, while Smartsupp offers features, such as real time chat, chatbot integration, visitor tracking, customizable chat widget.

LiveChat and Smartsupp cater to which types of businesses?

LiveChat is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Smartsupp is suitable for Startups, SMBs & Freelancer.

Do LiveChat and Smartsupp offer a free trial?

Yes, LiveChat and Smartsupp provide a free trial to its users.

Which is the better option between LiveChat and Smartsupp?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Smartsupp.

Which mobile platforms do LiveChat and Smartsupp support?

LiveChat supports Android and IOS, while Smartsupp supports Android and IOS.

LiveChat

Free Demo
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