Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of LiveChat vs. Smartsupp all in one place to simplify your decision-making process. LiveChat is rated 4.7 while Smartsupp is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Live Chat SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of LiveChat vs Smartsupp with the following detailed pricing plan info. LiveChat comes in 3 packages: Starter, Team, Business. On the other hand, Smartsupp comes in 3 packages: Free, Standard, Pro.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between LiveChat and Smartsupp based on their key features and functionalities to pick the right one for your business.
- File Sharing
- Chat Widget Customization
- Chat History
- Chat Routing
- Collaboration Tools
- Ssl Encryption
- Lead Management
- Chat Ratings
- Proactive Chat Invitations
- Chat Transfer
- Reports And Analytics
- Contact Management
- Chat Tags
- Email Integration
- Canned Responses
- File Sharing
- Chat Widget Customization
- Chat History
- Chat Routing
- Collaboration Tools
- Ssl Encryption
- Lead Management
- Chat Ratings
- Proactive Chat Invitations
- Chat Transfer
- Reports And Analytics
- Contact Management
- Chat Tags
- Email Integration
- Canned Responses
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of LiveChat and Smartsupp for better insights.
Awards
LiveChat and Smartsupp have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.


User Reviews
Based on all the user reviews and ratings received by LiveChat and Smartsupp in Live Chat Software category, we've provided an average user rating for each software below. LiveChat has 6 reviews while Smartsupp has 5 reviews
Pros
The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.
Posted by - Rebecca Elugbaju
Cons
Livechat has performed so well. I have had no bad experiences with this program, likewise my company.
Posted by - Rebecca Elugbaju
Pros
Unlimited agent access
Posted by - Manoj Kumar
Cons
There are no grammatical errors in the text nil.
Posted by - Manoj Kumar
Specifications
Check out the specifications of LiveChat and Smartsupp. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of LiveChat and Smartsupp. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these LiveChat and Smartsupp work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details LiveChat and Smartsupp and learn how they operate. Explore the company name, its location, and more!
LiveChat Inc.
Boston
Smartsupp
Alternatives
FAQs
What are the key features of LiveChat and Smartsupp?
Key features of LiveChat include chat widget customization, canned responses, file sharing, chat transfer, visitor tracking, chat history, while Smartsupp offers features, such as real time chat, chatbot integration, visitor tracking, customizable chat widget.
LiveChat and Smartsupp cater to which types of businesses?
LiveChat is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Smartsupp is suitable for Startups, SMBs & Freelancer.
Do LiveChat and Smartsupp offer a free trial?
Yes, LiveChat and Smartsupp provide a free trial to its users.
Which is the better option between LiveChat and Smartsupp?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Smartsupp.
Which mobile platforms do LiveChat and Smartsupp support?
LiveChat supports Android and IOS, while Smartsupp supports Android and IOS.
LiveChat