In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of LiveZilla versus Hesk Help Desk. To get better insight, here’s how users have rated these products. LiveZilla is rated 4.7 while Hesk Help Desk is rated 5.0.

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Plans and Pricing

Compare pricing of LiveZilla vs Hesk Help Desk with the following detailed pricing plan info. LiveZilla comes in 3 packages: Free, LivezillaPro, Livezilla One. On the other hand, Hesk Help Desk has not provided information about its pricing.

Free
$ 0

User/ Month

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LivezillaPro
$ 150

User/ Month

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Livezilla One
$ 150

User/ Month

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Starter
$ 45

Per Month

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Professional
$ 800

Per Month

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Enterprise
$ 3200

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of LiveZilla and Hesk Help Desk for better insights.

Awards

LiveZilla and Hesk Help Desk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

LiveZilla Award
LiveZilla Award
LiveZilla Award

Payment Type

Below is the comparison of the starting price and payment method of LiveZilla and Hesk Help Desk. You can purchase LiveZilla with User/ Month payment plans. Whereas, Information related to the payment plans of Hesk Help Desk is unavailable. LiveZilla provides a free trial whereas, Hesk Help Desk does not provide a free trial.

Free Trial

SAAS

Free Trial

SAAS

Free Trial

Monthly

Yearly

Features

Compare between LiveZilla and Hesk Help Desk based on their key features and functionalities to pick the right one for your business.

Email Integration

Self Service Portal

Live chat system

Billing & Invoicing

Knowledge Base

Community Forums

Contract Management

Inbox Queue Management

Incident Management

Known Issue Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Read More

Asset Management

Email Integration

Inventory Management

Self Service Portal

Live chat system

Surveys & Feedback

Knowledge Base

Alerts/Escalation

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Service Catalog Management

Read More

Contact Manager

CRM & Sales Dashboards

CRM Analytics

Customer Support

Document Management

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Knowledge Management

Marketing Analytics

Marketing Automation

Performance Management

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Sales Tracking

Lead Management

Contact Management

Call Management

Workflow Management

Email Tracking

Billing & Invoicing

Dashboard

Lead Scoring

Pipeline Management

Campaign Management

Analytics

Scheduling

Call Logging

Web Forms

Invoice Management

Sales Management

Proposal Management

Interaction Tracking

List Management

Customization

Pricing Management

Communication Management

Sales Pipeline Tracking

Predictive Analytics

Customer Engagement

Dashboard

Email scheduling

Live Chat

Call List Management

Online Payment Processing

Reporting/Analytics

Account Management

Search/Filter

Meeting scheduling and coordination

Document sharing and tracking

Sales meeting scheduling

Read More

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Overall Ratings

Compare how LiveZilla stacks up against Hesk Help Desk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by LiveZilla and Hesk Help Desk in Help Desk Software category, we've provided an average user rating for each software below. LiveZilla has 3 reviews while Hesk Help Desk has 2 reviews

No reviews yet. Be the first to review

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Anshul sharma

Heck help desk

Pros

User interface

Cons

Nothing

Read all 2 reviews
Ronit Ogra

Must have CRM for start-ups

Pros

The wide array of features from lead capture to email marketing to ads really allows us a lot of flexibility

Cons

It's definitely not the most intuitive platform I've ever used. In part, I think because it has so many features, there is a large learning curve

Read all 44 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. LiveZilla is available on Windows, MacOs desktop platforms and IOS, Android, WinPhone mobile platforms. Hesk Help Desk is available on Web App, Windows, MacOs desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing LiveZilla with Hesk Help Desk. LiveZilla offers Email to its customers, while Hesk Help Desk provides Email.

email

email

phone

email

live support

tickets

training

Languages Supported

LiveZilla and Hesk Help Desk are supported in the following languages.

(Not Provided by Vendor)

English

English

French

German

Japanese

Portuguese

Spanish

Typical Customer

The target customer base of LiveZilla vs Hesk Help Desk is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Integrations

Find out which tools LiveZilla and Hesk Help Desk integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Drift

PandaDoc

Proposify

SalesForce

Seventh Sense

Survey Monkey

EventBrite

Gravity Forms

Bitly

Unbounce

DataBox

TrenDemon

HotJar

CallRail

Wistia

TwentyThree

ReadyTalk

GoToWebinar

Beacon

Video

To gain a better understanding of how these LiveZilla and Hesk Help Desk work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details LiveZilla and Hesk Help Desk and learn how they operate. Explore the company name, its location, and more!

Company Name :

LiveZilla GmbH

Website :

Visit Website

Company Name :

Klemen Stirn

Website :

Visit Website

Company Name :

HubSpot

Headquarter :

Cambridge

Website :

Visit Website

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