Purchasing and implementing the best Cloud Telephony software requires a great deal of consideration as well as comparison of important factors To get an in-depth comparative analysis, we have created a feature comparison that covers the many functionalities MCUBE and KrispCall have to offer. Deployment is one other factor that we’ve considered here like MCUBE is supported on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms. On the other hand, KrispCall is supported on Web App desktop platforms and IOS, Android mobile platforms. MCUBE vs KrispCall - Which one is better? Let's find out

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Screenshot

Below section includes screenshots of MCUBE and KrispCall to help you compare the user interface.

Awards

MCUBE and KrispCall have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Cloud Telephony Software category.

MCUBE Award
KrispCall Award
CallHippo Award

Payment Type

Below is the comparison of the starting price and payment method of MCUBE and KrispCall. Information related to the payment plans of MCUBE is unavailable. Whereas, KrispCall provides Monthly/User payment plan.

Monthly

Yearly

Monthly

Yearly

Features

CRM integration

SMS

Call Center

Mobile App

Lead Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Multiple Extension

Multiple Accessline

API Integration

Call Recording

Call Logs

Voicemails

Smart Call Tracking

Toll Free Number

Call Management

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Telemarketing Management

Voice & Data Integration

Activity Tracking

Lead Capture

Lead Distribution

Lead Nurturing

Lead Segmentation

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Virtual Call Center

Call Sharing

Call Queuing

Analytical Reports

Outgoing Call Tracking

Call Reporting

For Call Centers

For Onboarding

For Sales

Call Disposition and Notes

Call Control

IVR System

Built-In CRM

Automated Tasks

Call Results

Call Transfer

Callback Scheduling

Auto-Dialing

Call List Management

Virtual Extensions

Auto Dialer

Call Barging

Call Conference

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Phone Support

Call Duration

Caller Identification

Read More

CRM integration

Multiuser Login & Role-based access control

SMS

Survey Management

Banquet and conference Management

Mobile App

Lead Management

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Online Fax

Customisable Welcome Greeting

Multiple Extension

Multiple Accessline

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Voicemails

Text-to-Speech

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Self Service Portal

Real Time Reporting

Billing & Invoicing

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Telemarketing Management

Voice & Data Integration

VoIP

Historical Reporting

Call Logging

Virtual Call Center

Contract Management

Remarketing

Call Queuing

Analytical Reports

Custom Sender ID

Holiday Mapping

Outgoing Call Tracking

Email Notifications

Mobile Access

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Automated Tasks

Compile Contact Lists

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Audio / Video Conferencing

Chat / Messaging

Email Support

Virtual Extensions

Employee Directory

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Post-Paid Systems

Pre-Paid Systems

Carrier Access Billing

Customizable Billing

Flexible Rate Tables

Internet

Provisioning

Rating

Service Order System

By-Extension Reporting

Call Duration

Call Volume

Caller Identification

Unattended Call Management

Multiple Scripts

Phone Key Input

Text to Speech

Voice Customization

Voice Mail

SIP Trunking

Who Answered Log

Read More

CRM integration

Customer Support

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Global Cloud Service

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

Read More

User Ratings

Based on all the user reviews and ratings received by MCUBE and KrispCall in Cloud Telephony software category, we’ve provided an average user rating for each software below. MCUBE has 6 reviews while KrispCall has 2 reviews.

Shishir Jha

Reliable Cloud telephony product

Pros

Ease of use and excellent response from support team.

Cons

MCube can work on bringing integration such as what's app.

Magnus Harley

Krispcall is by far the best service I have ever used.

Pros

user friendly powerful

Cons

none

Sania Shah

It is easy to use

Pros

CallHippo is amazing software and impact of it is helping me in daily work

Cons

There is no cons i am facing from CallHippo so nothing as such till now

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony software. MCUBE is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms. KrispCall is available on Web App desktop platforms and IOS, Android mobile platforms.

Web App

Windows

Macintosh

IOS

Android

Web App

IOS

Android

Web App

IOS

Android

Plans and Pricing

Compare pricing of MCUBE vs KrispCall with the following detailed pricing plan info. MCUBE has not provided information about its pricing. On the other hand, KrispCall comes in 2 packages: Essential, Standard.

Compare Price Quotes

Essential

USD 15

Monthly/User

User Limit: 5

Callbox

Global Phone Numbers

Number Porting

Multiple Agents

Number Sharing

Call Monitoring

Recording Playback Fast Forward

Call Filters

SMS Filters

Call History

Click to Call Button/Widget

Voicemail

Voicemail Filter

Bulk Contact Import

Light Weight CRM

Call Forwarding

Answer Calls in Browser

Greeting Voice Messages

Get Pricing

Standard

USD 40

Monthly/User

User Limit: Unlimited

All feature of Essentials

Call Transfer

Phone Tree (IVR)

Integrations

API and Webhook access

Advance Reports

Get Pricing

Bronze

USD 20

User/Month

Everything in Basic +

Free Number

Forward-to-device

SMS

Voicemail

Teams

SDAP : Patent Pending Technology

Soft Phone

Stand-Alone Dialer

Smart Dashboard

iOS and Android App

Call-Hold with Custom Music

Call Anywhere in the World

Call From any Number

Auto Switch

Call Forward ID

Voicemail Transcription

Voicemail Custom Greeting

Contact Management

Click-to-Call Chrome Extension

Chrome & App Notification

Last Called By

Media Matrics

Number Porting

Blacklist

Smart Switch

Unlimited Concurrent Calls

Ring All Devices

Set Default Number

Business Hours

Email notification for SMS and Voicemail

Global Connect

Country Blocking

User Rights

Call Logs

Data Records: 6 months

Pipedrive

Zoho

Intercom

Zendesk

Freshdesk

HubSpot

Slack

90+ business tools app and integrations

Knowledge Base

24/7 Chat Support

Email Support

Phone Support

Help center access

Get Pricing

Silver

USD 30

User/Month

Everything in Bronze +

Unlimited Incoming Calls

Call Recording

IVR

Live Call

Call Queuing

User Working Hours

Call Reminder

After Call Work

Internal Team Calling

Call Cascading

Holiday Routing

Call Scribe

Feedback for Calls

Intelligent Reports/Analytics

Gamification

Per Min Call expense limit

Blacklist

3-Digit Editable Extension

Working Hours per User

After Call Work

Internal Team calling

On Call Notes

Customised Welcome Message

Multi-lingual IVR

Intelligent Reports/Analytics

Dynamic Number Insertion

Rest API

Data Records: Life Time

Get Pricing

Platinum

USD 35

User/Month

Everything in Silver +

Power Dialer

Call Transfer

3 Way Calling

Call Barging

Route to External Number

Custom Caller ID

Forward to Multiple Device

Volume Discounts

Pause-Resume Recording

Call Whisper

Forward to Multiple device

Warm and Blind Transfer

Route to External Number

Conference calls (3 way calling)

Get Pricing

Customer Support

The quality and timeliness of support are an important parameter while comparing MCUBE with KrispCall. MCUBE offers phone, email, live support as support to its customers while KrispCall provides email, live support.

Phone

Email

Live support

Email

Live support

Phone

Email

Live support

Tickets

Training

Languages Supported

MCUBE and KrispCall are supported in the following languages.

English

English

English

Typical Customer

The target customer base of MCUBE vs KrispCall is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

(Not Provided by Vendor)

(Not Provided by Vendor)