Purchasing and implementing the best Cloud Telephony software requires a great deal of consideration as well as comparison of important factors To get an in-depth comparative analysis, we have created a feature comparison that covers the many functionalities MCUBE and KrispCall have to offer. Deployment is one other factor that we’ve considered here like MCUBE is supported on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms. On the other hand, KrispCall is supported on Web App desktop platforms and IOS, Android mobile platforms. MCUBE vs KrispCall - Which one is better? Let's find out
You May Also Like
Featured products that are similar to the ones you selected below.
All Cloud Telephony Software Products ›››
.png)
.jpg)
.jpg)
.jpg)
Awards
MCUBE and KrispCall have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of MCUBE and KrispCall. Information related to the payment plans of MCUBE is unavailable. Whereas, KrispCall provides Monthly/User payment plan.
Monthly
Yearly
Monthly
Yearly
Monthly
Features
CRM integration
SMS
Call Center
Mobile App
Lead Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Multiple Extension
CRM integration
Multiuser Login & Role-based access control
SMS
Survey Management
Banquet and conference Management
Mobile App
Lead Management
Contact Management
IVR and Dial Groups
Call Routing
CRM integration
Customer Support
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
User Ratings
Based on all the user reviews and ratings received by MCUBE and KrispCall in Cloud Telephony software category, we’ve provided an average user rating for each software below. MCUBE has 6 reviews while KrispCall has 2 reviews.
Shishir Jha
Reliable Cloud telephony product
Pros
Ease of use and excellent response from support team.
Cons
MCube can work on bringing integration such as what's app.
Magnus Harley
Krispcall is by far the best service I have ever used.
Pros
user friendly powerful
Cons
none
Sania Shah
It is easy to use
Pros
CallHippo is amazing software and impact of it is helping me in daily work
Cons
There is no cons i am facing from CallHippo so nothing as such till now
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony software. MCUBE is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms. KrispCall is available on Web App desktop platforms and IOS, Android mobile platforms.
Web App
Windows
Macintosh
IOS
Android
Web App
IOS
Android
Web App
IOS
Android
Plans and Pricing
Compare pricing of MCUBE vs KrispCall with the following detailed pricing plan info. MCUBE has not provided information about its pricing. On the other hand, KrispCall comes in 2 packages: Essential, Standard.
Essential
USD 15
Monthly/User
User Limit: 5
Callbox
Global Phone Numbers
Number Porting
Multiple Agents
Number Sharing
Call Monitoring
Recording Playback Fast Forward
Call Filters
SMS Filters
Call History
Click to Call Button/Widget
Voicemail
Voicemail Filter
Bulk Contact Import
Light Weight CRM
Call Forwarding
Answer Calls in Browser
Greeting Voice Messages
Standard
USD 40
Monthly/User
User Limit: Unlimited
All feature of Essentials
Call Transfer
Phone Tree (IVR)
Integrations
API and Webhook access
Advance Reports
Bronze
USD 20
User/Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
Teams
SDAP : Patent Pending Technology
Soft Phone
Stand-Alone Dialer
Smart Dashboard
iOS and Android App
Call-Hold with Custom Music
Call Anywhere in the World
Call From any Number
Auto Switch
Call Forward ID
Voicemail Transcription
Voicemail Custom Greeting
Contact Management
Click-to-Call Chrome Extension
Chrome & App Notification
Last Called By
Media Matrics
Number Porting
Blacklist
Smart Switch
Unlimited Concurrent Calls
Ring All Devices
Set Default Number
Business Hours
Email notification for SMS and Voicemail
Global Connect
Country Blocking
User Rights
Call Logs
Data Records: 6 months
Pipedrive
Zoho
Intercom
Zendesk
Freshdesk
HubSpot
Slack
90+ business tools app and integrations
Knowledge Base
24/7 Chat Support
Email Support
Phone Support
Help center access
Silver
USD 30
User/Month
Everything in Bronze +
Unlimited Incoming Calls
Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Internal Team Calling
Call Cascading
Holiday Routing
Call Scribe
Feedback for Calls
Intelligent Reports/Analytics
Gamification
Per Min Call expense limit
Blacklist
3-Digit Editable Extension
Working Hours per User
After Call Work
Internal Team calling
On Call Notes
Customised Welcome Message
Multi-lingual IVR
Intelligent Reports/Analytics
Dynamic Number Insertion
Rest API
Data Records: Life Time
Platinum
USD 35
User/Month
Everything in Silver +
Power Dialer
Call Transfer
3 Way Calling
Call Barging
Route to External Number
Custom Caller ID
Forward to Multiple Device
Volume Discounts
Pause-Resume Recording
Call Whisper
Forward to Multiple device
Warm and Blind Transfer
Route to External Number
Conference calls (3 way calling)
Customer Support
The quality and timeliness of support are an important parameter while comparing MCUBE with KrispCall. MCUBE offers phone, email, live support as support to its customers while KrispCall provides email, live support.
Phone
Live support
Live support
Phone
Live support
Tickets
Training
Languages Supported
MCUBE and KrispCall are supported in the following languages.
English
English
English
Typical Customer
The target customer base of MCUBE vs KrispCall is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
(Not Provided by Vendor)
(Not Provided by Vendor)
