Choosing the right CRM Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Microsoft Dynamics CRM and Blackbaud. The critical question remains: Microsoft Dynamics CRM versus Blackbaud - which is better? Microsoft Dynamics CRM offers robust features such as Customer Support, Email Integration and Lead Generation while Blackbaud has features like Customer Management, Fundraising Management and Customer DataBase.

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Plans and Pricing

Compare pricing of Microsoft Dynamics CRM vs Blackbaud with the following detailed pricing plan info.

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Base Edition
$ 65

User/Month

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Sales Leader Edition
$ 79

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Blackbaud for better insights.

Microsoft Dynamics CRM Screenshot
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Awards

Microsoft Dynamics CRM and Blackbaud have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Blackbaud. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Information related to the payment plans of Blackbaud is unavailable. Microsoft Dynamics CRM provides a free trial whereas, Blackbaud does not provide a free trial.

Free Trial

Both

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Microsoft Dynamics CRM and Blackbaud based on their key features and functionalities to pick the right one for your business.

Customer Support

Email Integration

Lead Generation

Marketing Automation

Marketing Collateral

Project Management

Supplier and Purchase Order Management

Solution Management

Sales Tracking

Opportunity Management

Lead Management

Workflow Management

Call Center Management

Campaign Management

Web Forms

Proposal Management

Interaction Tracking

Landing Pages

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Customer Management

Fundraising Management

Customer DataBase

Dashboard

Calendar Management

Email Marketing

Donor Management

Asset Management

CRM & Sales Reports

Customer Support

Document Management

Email Marketing / SMS Marketing

Lead Generation

Marketing Analytics

Marketing Automation

Product Database

Task Management

Appointment Management

Territory Management

Sales Forecasting

Lead Management

Sales Force Automation

Social Media Integration

Document Storage

Workflow Management

Dashboard

Call Center Management

Activity Tracking

Pipeline Management

Analytics

Call Logging

Calendar Management

Web Forms

Contact Database

Sales Management

Proposal Management

Marketing Management

Team Management

Interaction Tracking

Landing Pages

List Management

Product Catalog

Sales Pipeline Tracking

Mobile Access

Sales pipeline management

Live Chat

Data Source Connectors

Appointment Reminders

Account Alerts

Segmentation

Report Export

Internal Chat Integration

Marketing Automation Integration

Relationship Tracking

Contact Import/Export

Team Assignments

Household Tracking

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Overall Ratings

Compare how Microsoft Dynamics CRM stacks up against Blackbaud in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Blackbaud in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Blackbaud has not received any reviews. Be the first one to write Blackbaud review

Silky Singla

Microsoft Dynamics CRM

Pros

Data Unification is one the best features about this product.

Cons

Product is pricey as compared to market competitor products

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Blackbaud is available on Web App, Windows desktop platforms.

Web App

Windows

IOS

Android

Web App

Windows

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Blackbaud. Microsoft Dynamics CRM offers Email to its customers, while Blackbaud provides Email.

email

email

phone

email

live support

tickets

training

Languages Supported

Microsoft Dynamics CRM and Blackbaud are supported in the following languages.

English

English

English

French

Typical Customer

The target customer base of Microsoft Dynamics CRM vs Blackbaud is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Enterprises

Video

To gain a better understanding of how these Microsoft Dynamics CRM and Blackbaud work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Microsoft Dynamics CRM and Blackbaud and learn how they operate. Explore the company name, its location, and more!

Company Name :

Microsoft Corporation

Headquarter :

Redmond

Website :

Visit Website

Company Name :

Blackbaud

Website :

Visit Website

Company Name :

Maximizer Services Inc.

Headquarter :

Vancouver

Website :

Visit Website

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