Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Freshsales all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Freshsales is rated 4.6.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Microsoft Dynamics CRM vs Freshsales with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Microsoft Dynamics CRM and Freshsales based on their key features and functionalities to pick the right one for your business.
- Supplier And Purchase Order Management
- Project Management
- Customer Insights
- Sales Tracking
- Unified Interface
- Sales Automation
- Case Management
- Ai Driven Insights
- Opportunity Management
- Call Center Management
- Reporting And Analytics
- Social Media Integration
- Customer Support
- Field Service Management
- Integration With Office 365
- Supplier And Purchase Order Management
- Project Management
- Customer Insights
- Sales Tracking
- Unified Interface
- Sales Automation
- Case Management
- Ai Driven Insights
- Opportunity Management
- Call Center Management
- Reporting And Analytics
- Social Media Integration
- Customer Support
- Field Service Management
- Integration With Office 365
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Freshsales for better insights.
Awards
Microsoft Dynamics CRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Freshsales has 30 reviews
Pros
Data Unification is one of the best features of this product.
Posted by - Silky Singla
Pros
Microsoft Dynamics CRM is reliable for creating a long-term relationship with customers. All the information is totally secure. The software is value for money.
Posted by - Julie
Cons
Totally a flawless tool without any defects. Didn’t find any demerits of this software.
Posted by - Keron
Cons
Couldn’t find any, but in order to get started, you need initial training.
Posted by - Julie
Pros
Inbuilt Zapier to get connected with MailChimp and Google Sheets, 2-way contact sync, push notifications to keep you updated and connected, send automated mail to any new lead.
Posted by - Astha
Pros
My business has a few branches outside India, but still, I can easily manage the information with the help of FreshSales.io as it supports different languages. It is best when you have international clients to manage.
Posted by - Pradeep
Cons
Please provide the text you would like me to review.
Posted by - Sohail Raheman
Cons
The integration has been somewhat straightforward. Implementation takes time. We faced a couple of issues while working with Zapier.
Posted by - Astha
Specifications
Check out the specifications of Microsoft Dynamics CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Microsoft Dynamics CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Microsoft Dynamics CRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Microsoft Dynamics CRM and Freshsales and learn how they operate. Explore the company name, its location, and more!
Microsoft Corporation
Redmond
Freshworks
Chennai
Alternatives
FAQs
Microsoft Dynamics CRM and Freshsales cater to which types of businesses?
Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Do Microsoft Dynamics CRM and Freshsales offer a free trial?
Yes, Microsoft Dynamics CRM and Freshsales provide a free trial to its users.
What are the key features of Microsoft Dynamics CRM and Freshsales?
Key features of Microsoft Dynamics CRM include sales automation, customer service management, marketing automation, field service management, project service automation, customer insights, while Freshsales offers features, such as contact management, lead scoring, sales pipeline management, email tracking.
Which is the better option between Microsoft Dynamics CRM and Freshsales?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshsales has an advantage over Microsoft Dynamics CRM.
Which mobile platforms do Microsoft Dynamics CRM and Freshsales support?
Microsoft Dynamics CRM and Freshsales both support Android and IOS.
Microsoft Dynamics CRM