Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Freshsales all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Freshsales is rated 4.6.
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Plans and Pricing
Compare pricing of Microsoft Dynamics CRM vs Freshsales with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Freshsales for better insights.
Awards
Microsoft Dynamics CRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Payment Type
Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Freshsales. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Freshsales provides User/Month/Billed Annually payment plans. Microsoft Dynamics CRM provides a free trial whereas, Freshsales does not provide a free trial.
Free Trial
Both
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Microsoft Dynamics CRM and Freshsales based on their key features and functionalities to pick the right one for your business.
Customer Support
Email Integration
Lead Generation
Marketing Automation
Marketing Collateral
Project Management
Supplier and Purchase Order Management
Solution Management
Sales Tracking
Opportunity Management
Accounting
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
Document Management
Email Integration
Email Marketing / SMS Marketing
Accounting
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Management
Customer Support
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Overall Ratings
Compare how Microsoft Dynamics CRM stacks up against Freshsales in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Freshsales has 29 reviews
Microsoft Dynamics CRM
Pros
Data Unification is one the best features about this product.
Cons
Product is pricey as compared to market competitor products
Review for Freshsales
Pros
Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the proj
Cons
Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.
Undoubtedly the best CRM in the market
Pros
The way the leads are listed and managed is pretty simple and way more effective.
Cons
Zoho need to make the API structure more functional rich for easy 3rd party integration
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Freshsales is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
Windows
IOS
Android
Windows
MacOs
IOS
Android
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Freshsales. Microsoft Dynamics CRM offers Email to its customers, while Freshsales provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Microsoft Dynamics CRM and Freshsales are supported in the following languages.
English
Chinese
Dutch
English
French
German
Italian
Polish
Portuguese
Russian
Spanish
Swedish
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
French
German
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Turkish
Typical Customer
The target customer base of Microsoft Dynamics CRM vs Freshsales is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Microsoft Dynamics CRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Microsoft Dynamics CRM and Freshsales and learn how they operate. Explore the company name, its location, and more!
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