Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Oracle NetSuite CRM all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Oracle NetSuite CRM is rated 4.9.

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Plans and Pricing

Compare pricing of Microsoft Dynamics CRM vs Oracle NetSuite CRM with the following detailed pricing plan info.

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Oracle NetSuite CRM for better insights.

Awards

Microsoft Dynamics CRM and Oracle NetSuite CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Oracle NetSuite CRM. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Information related to the payment plans of Oracle NetSuite CRM is unavailable. Microsoft Dynamics CRM provides a free trial whereas, Oracle NetSuite CRM does not provide a free trial.

Free Trial

Both

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Microsoft Dynamics CRM and Oracle NetSuite CRM based on their key features and functionalities to pick the right one for your business.

Customer Support

Email Integration

Lead Generation

Marketing Automation

Marketing Collateral

Project Management

Supplier and Purchase Order Management

Solution Management

Sales Tracking

Opportunity Management

Lead Management

Workflow Management

Call Center Management

Campaign Management

Web Forms

Proposal Management

Interaction Tracking

Landing Pages

Read More

Case Management

Contact Manager

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Management

Customer Support

Email Integration

Email Marketing / SMS Marketing

Email Templates

Event Management

Financial Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

Project Management

Reimbursement Management

Sales Quotes

Social CRM

Task Management

Time Tracking

Vendor Management

Appointment Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Commission management

Customer DataBase

Order Tracking

Social Marketing

Online Booking

Channel Management

Field Sales Management

Performance Metrics

Proposal Generation

Collaboration Tools

File Sharing

Document Storage

Workflow Management

Collaboration

Accounting Integration

Forecasting

Multi-Currency

Multi-Location

Billing & Invoicing

Payment Processing

Ad Hoc Reports

Budgeting & Forecasting

Dashboard

Key Performance Indicators

Strategic Planning

Inbound Reporting

Activity Tracking

Lead Capture

Lead Distribution

Lead Scoring

Pipeline Management

Campaign Management

Lead Nurturing

Lead Segmentation

Prospecting Tools

Source Tracking

Order Management

Purchase Orders

Analytics

Scheduling

Call Logging

Automated Routing

Contract Management

Multiple Brands Products

Issue Tracking

Client Portal

Quote Management

Purchasing

Customizable Dashboard

Forms Management

Event-Based Notifications

Web Forms

Invoice Management

Contact Database

Multi-Campaign

Campaign Analysis

Customizable Templates

Real Time Analytics

Invoice Processing

Sales Management

Import & Export Data

Client Management

Proposal Management

Marketing Management

Search Marketing

Mailing list management

Manage Quotations

Landing Pages

List Management

Customization

Campaign Segmentation

Website Visitor Tracking

Customer Segmentation

Response Management

Social Media Monitoring

Social Media Metrics

Pricing Management

Reviews Management

Content Syndication

Sales Pipeline Tracking

Multi-Channel Communication

Sales Dashboards & Reports

Multi-Store Management

Multi-Account Management

Multi-Site Management

Media Library

Quality Control

Multiple Billing Rates

Approval Workflow

Social media management

Client database

Reporting & statistics

Customizable invoices

Online payments

Online invoicing

Hourly billing

Email Marketing

Third Party Integration

Sales pipeline management

Search

Data Integration

Document Management

Allocation

Email Distribution

Data Source Connectors

Financial Reports

Marketing Reports

Audience Targeting

Call List Management

Account Alerts

Multi-Channel Collection

Online Payment Processing

Reporting/Analytics

Geo Targeting

Create Subtasks

Segmentation

Access Controls/Permissions

IT Asset Management

Sales Reports

Purchase Order Management

Import / Export Management

ERP

Quotes/Estimates

Calendar/Reminder System

Scheduled / Automated Reports

Internal Chat Integration

For Websites

Marketing Automation Integration

Financial Reporting

Multi-Country

Campaign Personalization

Customer Profiles

Personalization

Account Based Marketing

Action Item Tracking

Program Management

Case Notes

Communication Tracking

Automatic Formatting

Analytics/ROI Tracking

Drip Campaigns

Contact Import/Export

Sales Intelligence

Automated Quoting

Goals / Quota Management

Calendar Sync

Lead Database Integration

Food & Beverage Management

Data Extraction

Form Builder

Lead Enrichment

Lead Notifications

Demographic Data

Donor Targeting

Customer Targeting

KPIs

Public Dashboards

Email / Online

Quotes / Proposals

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how Microsoft Dynamics CRM stacks up against Oracle NetSuite CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.9

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Oracle NetSuite CRM in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Oracle NetSuite CRM has 27 reviews

Silky Singla

Microsoft Dynamics CRM

Pros

Data Unification is one the best features about this product.

Cons

Product is pricey as compared to market competitor products

Read all 6 reviews
Yashwanth

Good

Pros

NetSuite is a good cloud ERP solution for small and medium business.

Cons

NetSuite ERP is fully cloud based. You can access the tool from any web platform and support most ERP function. NetSuite is a very well thought out system.

Read all 27 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Oracle NetSuite CRM is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Oracle NetSuite CRM. Microsoft Dynamics CRM offers Email to its customers, while Oracle NetSuite CRM provides Email, Phone, Live Support, Training and Tickets.

email

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Microsoft Dynamics CRM and Oracle NetSuite CRM are supported in the following languages.

English

Arabic

Chinese

Danish

Dutch

English

French

German

Hungarian

Italian

Japanese

Korean

Portuguese

Romanian

Russian

Spanish

Thai

Turkish

Vietnamese

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Microsoft Dynamics CRM vs Oracle NetSuite CRM is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools Microsoft Dynamics CRM and Oracle NetSuite CRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

gmail

salesforce

outlook

amazon

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these Microsoft Dynamics CRM and Oracle NetSuite CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Microsoft Dynamics CRM and Oracle NetSuite CRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

Microsoft Corporation

Headquarter :

Redmond

Website :

Visit Website

Company Name :

NetSuite Inc.

Headquarter :

California

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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