Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Pipedrive all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Pipedrive is rated 4.4.
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Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Pipedrive for better insights.
Awards
Microsoft Dynamics CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.



Payment Type
Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Pipedrive. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Pipedrive provides User/Month payment plans. Microsoft Dynamics CRM provides a free trial whereas, Pipedrive does not provide a free trial.
Free Trial
Both
Free Trial
Monthly
Yearly
Free Trial
Monthly
Features
Compare between Microsoft Dynamics CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.
Customer Support
Email Integration
Lead Generation
Marketing Automation
Marketing Collateral
Project Management
Supplier and Purchase Order Management
Solution Management
Sales Tracking
Opportunity Management
Accounting
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
CRM integration
Email Integration
Email Templates
Appointment Management
Sales Forecasting
Email Integration
Lead Generation
Marketing Automation
Task Management
Lead Management
Contact Management
Referral Tracking
Social Media Integration
Workflow Management
Forecasting
User Ratings
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Pipedrive has 17 reviews
Silky Singla
Microsoft Dynamics CRM
Pros
Data Unification is one the best features about this product.
Cons
Product is pricey as compared to market competitor products
Emilio Alvarez
Improve the way sales are made
Pros
What impressed me the most was its task automation system Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.
Cons
Although Pipedrive Software is intuitive to use, it may take some getting used to to become familiar with all of its functionality.
Alex
One of the best CRM and Marketing tool
Pros
Though it has many features that are good. I like the easy way of creating templates and landing pages and automating everything using automations
Cons
I never felt of any such feature that needs to be improved but certainly they can work on adding new features.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms.
Web App
Windows
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Microsoft Dynamics CRM vs Pipedrive with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.
Essential
USD 22
User/Month
Lead, deal, contact, calendar and pipeline management
Seamless data import and 400+ integrations
24/7, multi-language support
Advanced
USD 38
User/Month
Essential Plan +
Full email sync with templates, open and click tracking and group emailing
Automations builder, including email sequences
Meeting, email and video call scheduling
Professional (Most Popular)
USD 60
Users/Month
Advanced Plan +
Streamlined lead routing and account access controls for teams
Document and contract management with e-signatures
Revenue forecasts and deeper reporting capabilities
Extra deal and field customization options
Power
USD 75
User/Month
Professional Plan +
Project planning, tracking and delivery
Phone support and CRM implementation
Scalable control of account permissions and visibilities
Ideal for increasingly busy pipelines and complex team structures
Enterprise
USD 119
User/Month
Power Plan +
Enhanced security preferences
Complete access to all features
Unlimited reports and customizations
Double the number of automations per user
Free
USD 0
User/Month
Email Marketing
Autoresponders
Email Broadcast
Sequences
Lead Grabbers
Landing Pages
CRM
Helpdesk
Live Chat
Basic
USD 14.99
User/Month
Free Plus:
Email Templates
Web Pop ups
Landing Page Builder
Lead Scoring
Conversational Inbox
SMS Marketing
3rd Party Integrations
Social Suite
Tag Manager
Growth
USD 49.99
User/Month
Basic Plus:
Marketing Automation
Push Notifications
Site Messages
Broadcast A/B Testing
Landing Page A/B Testing
Custom Domain
Call Records
Service Automation
Products
Proposals
Pro
USD 79.99
User/Month
Growth Plus:
Marketing Automation
Web Analytics
Proposal Analytics
SSO
Role Management
Goals
Custom Reporting
Dedicated Account Manager
Uptime SLA
Phone Support
Customer Support
The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Pipedrive. Microsoft Dynamics CRM offers Email to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.
live support
tickets
training
phone
live support
tickets
Languages Supported
Microsoft Dynamics CRM and Pipedrive are supported in the following languages.
English
Chinese
Czech
Dutch
English
Esperanto
Estonian
Finnish
French
German
Indonesian
Italian
Japanese
Korean
Latvian/Lettish
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Ukrainian
English
Typical Customer
The target customer base of Microsoft Dynamics CRM vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Video
To gain a better understanding of how these Microsoft Dynamics CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.
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