Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Pipedrive all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Pipedrive is rated 4.4.

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Pipedrive for better insights.

Awards

Microsoft Dynamics CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award

Payment Type

Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Pipedrive. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Pipedrive provides User/Month payment plans. Microsoft Dynamics CRM provides a free trial whereas, Pipedrive does not provide a free trial.

Free Trial

Both

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between Microsoft Dynamics CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

Customer Support

Email Integration

Lead Generation

Marketing Automation

Marketing Collateral

Project Management

Supplier and Purchase Order Management

Solution Management

Sales Tracking

Opportunity Management

Lead Management

Workflow Management

Call Center Management

Campaign Management

Web Forms

Proposal Management

Interaction Tracking

Landing Pages

Read More

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

Read More

Email Integration

Lead Generation

Marketing Automation

Task Management

Lead Management

Contact Management

Referral Tracking

Social Media Integration

Workflow Management

Forecasting

Lead Scoring

Web Forms

Search Marketing

Landing Pages

Interaction tracking

Email Marketing

Sales pipeline management

Reporting/Analytics

Segmentation

Calendar/Reminder System

Internal Chat Integration

Quotes/Proposals

Marketing Automation Integration

Online Calendar

Read More

User Ratings

Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Pipedrive has 17 reviews

Silky Singla

Microsoft Dynamics CRM

Pros

Data Unification is one the best features about this product.

Cons

Product is pricey as compared to market competitor products

Read all 6 reviews

Emilio Alvarez

Improve the way sales are made

Pros

What impressed me the most was its task automation system Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.

Cons

Although Pipedrive Software is intuitive to use, it may take some getting used to to become familiar with all of its functionality.

Read all 17 reviews

Alex

One of the best CRM and Marketing tool

Pros

Though it has many features that are good. I like the easy way of creating templates and landing pages and automating everything using automations

Cons

I never felt of any such feature that needs to be improved but certainly they can work on adding new features.

Read all 20 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms.

Web App

Windows

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of Microsoft Dynamics CRM vs Pipedrive with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Compare Price Quotes

Essential

USD 22

User/Month

Lead, deal, contact, calendar and pipeline management

Seamless data import and 400+ integrations

24/7, multi-language support

Get Pricing

Advanced

USD 38

User/Month

Essential Plan +

Full email sync with templates, open and click tracking and group emailing

Automations builder, including email sequences

Meeting, email and video call scheduling

Get Pricing

Professional (Most Popular)

USD 60

Users/Month

Advanced Plan +

Streamlined lead routing and account access controls for teams

Document and contract management with e-signatures

Revenue forecasts and deeper reporting capabilities

Extra deal and field customization options

Get Pricing

Power

USD 75

User/Month

Professional Plan +

Project planning, tracking and delivery

Phone support and CRM implementation

Scalable control of account permissions and visibilities

Ideal for increasingly busy pipelines and complex team structures

Get Pricing

Enterprise

USD 119

User/Month

Power Plan +

Enhanced security preferences

Complete access to all features

Unlimited reports and customizations

Double the number of automations per user

Get Pricing

Free

USD 0

User/Month

Email Marketing

Autoresponders

Email Broadcast

Sequences

Lead Grabbers

Landing Pages

CRM

Helpdesk

Live Chat

Get Pricing

Basic

USD 14.99

User/Month

Free Plus:

Email Templates

Web Pop ups

Landing Page Builder

Lead Scoring

Conversational Inbox

SMS Marketing

3rd Party Integrations

Social Suite

Tag Manager

Get Pricing

Growth

USD 49.99

User/Month

Basic Plus:

Marketing Automation

Push Notifications

Site Messages

Broadcast A/B Testing

Landing Page A/B Testing

Custom Domain

Call Records

Service Automation

Products

Proposals

Get Pricing

Pro

USD 79.99

User/Month

Growth Plus:

Marketing Automation

Web Analytics

Proposal Analytics

SSO

Role Management

Goals

Custom Reporting

Dedicated Account Manager

Uptime SLA

Phone Support

Get Pricing

Customer Support

The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Pipedrive. Microsoft Dynamics CRM offers Email to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.

email

email

live support

tickets

training

phone

email

live support

tickets

Languages Supported

Microsoft Dynamics CRM and Pipedrive are supported in the following languages.

English

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

English

Typical Customer

The target customer base of Microsoft Dynamics CRM vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Video

To gain a better understanding of how these Microsoft Dynamics CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

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