In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Microsoft Dynamics CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Microsoft Dynamics CRM is rated 4.7 while Pipedrive is rated 4.5.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Microsoft Dynamics CRM vs Pipedrive with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Microsoft Dynamics CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

  • Reporting And Analytics
  • Social Media Integration
  • Customer Insights
  • Workflow Automation
  • Opportunity Management
  • Call Center Management
  • Lead Management
  • Project Service Automation
  • Project Management
  • Customer Service Management
  • Knowledge Base
  • Customer Support
  • Unified Interface
  • Marketing Automation
  • Campaign Management
View All Microsoft Dynamics CRM Features
  • Reporting And Analytics
  • Social Media Integration
  • Customer Insights
  • Workflow Automation
  • Opportunity Management
  • Call Center Management
  • Lead Management
  • Project Service Automation
  • Project Management
  • Customer Service Management
  • Knowledge Base
  • Customer Support
  • Unified Interface
  • Marketing Automation
  • Campaign Management
View All Pipedrive Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Pipedrive for better insights.

Microsoft Dynamics CRM Screenshot
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Microsoft Dynamics CRM Screenshot
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Ratings

Compare how Microsoft Dynamics CRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.8
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All Microsoft Dynamics CRM Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.2
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.3
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pipedrive Reviews

Awards

Microsoft Dynamics CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Microsoft Dynamics CRM Award
Microsoft Dynamics CRM Award

User Reviews

Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Pipedrive has 21 reviews

Pros

Data Unification is one of the best features of this product.

Posted by - Silky Singla

Pros

Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.

Posted by - Keron

Cons

Couldn’t find any, but in order to get started, you need initial training.

Posted by - Julie

Cons

Totally a flawless tool without any defects. Didn’t find any demerits of this software.

Posted by - Keron

View All Microsoft Dynamics CRM Reviews

Pros

User-Friendly Interface. Intuitive and user-friendly interface. Its easy for team members to learn and use, which can save time on training. Detailed sales analytics and reporting tools.

Posted by - Sanjana Nayak

Pros

Helps you track your business, import leads, add leads to your account, track competition, and automate lead assignment. Add lead scores or other CRM metrics.

Posted by - Niraj

Cons

Delay-based automation is not there. UTM tracking is not there.

Posted by - Harshit Gupta

Cons

It only supports web apps, not Windows or Macintosh.

Posted by - Niraj

View All Pipedrive Reviews

Specifications

Check out the specifications of Microsoft Dynamics CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Microsoft Dynamics CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Microsoft Dynamics CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Microsoft Dynamics CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name

Microsoft Corporation

Headquarter

Redmond

Company Name

Pipedrive

Headquarter

New York

Website
Visit Website

FAQs

Do Microsoft Dynamics CRM and Pipedrive offer a free trial?

Yes, Microsoft Dynamics CRM and Pipedrive provide a free trial to its users.

Microsoft Dynamics CRM and Pipedrive cater to which types of businesses?

Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Pipedrive is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

What level of customer support can I expect from Microsoft Dynamics CRM and Pipedrive?

Microsoft Dynamics CRM provides customer support over various channels including email, and Pipedrive provides customer support over email, live support, tickets and more.

Which mobile platforms do Microsoft Dynamics CRM and Pipedrive support?

Microsoft Dynamics CRM and Pipedrive both support Android and IOS.

What are the key features of Microsoft Dynamics CRM and Pipedrive?

Key features of Microsoft Dynamics CRM include sales automation, customer service management, marketing automation, field service management, project service automation, customer insights, while Pipedrive offers features, such as pipeline management, email integration, activity reminders, customizable dashboards.

Pipedrive

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