In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Microsoft Dynamics CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Microsoft Dynamics CRM is rated 4.7 while Pipedrive is rated 4.5.
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Plans and Pricing
Compare pricing of Microsoft Dynamics CRM vs Pipedrive with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Microsoft Dynamics CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.
- Reporting And Analytics
- Social Media Integration
- Customer Insights
- Workflow Automation
- Opportunity Management
- Call Center Management
- Lead Management
- Project Service Automation
- Project Management
- Customer Service Management
- Knowledge Base
- Customer Support
- Unified Interface
- Marketing Automation
- Campaign Management
- Reporting And Analytics
- Social Media Integration
- Customer Insights
- Workflow Automation
- Opportunity Management
- Call Center Management
- Lead Management
- Project Service Automation
- Project Management
- Customer Service Management
- Knowledge Base
- Customer Support
- Unified Interface
- Marketing Automation
- Campaign Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Pipedrive for better insights.
Awards
Microsoft Dynamics CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Pipedrive has 21 reviews
Pros
Data Unification is one of the best features of this product.
Posted by - Silky Singla
Pros
Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.
Posted by - Keron
Cons
Couldn’t find any, but in order to get started, you need initial training.
Posted by - Julie
Cons
Totally a flawless tool without any defects. Didn’t find any demerits of this software.
Posted by - Keron
Pros
User-Friendly Interface. Intuitive and user-friendly interface. Its easy for team members to learn and use, which can save time on training. Detailed sales analytics and reporting tools.
Posted by - Sanjana Nayak
Pros
Helps you track your business, import leads, add leads to your account, track competition, and automate lead assignment. Add lead scores or other CRM metrics.
Posted by - Niraj
Cons
Delay-based automation is not there. UTM tracking is not there.
Posted by - Harshit Gupta
Cons
It only supports web apps, not Windows or Macintosh.
Posted by - Niraj
Specifications
Check out the specifications of Microsoft Dynamics CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Microsoft Dynamics CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Microsoft Dynamics CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Microsoft Dynamics CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!
Microsoft Corporation
Redmond
Alternatives
FAQs
Do Microsoft Dynamics CRM and Pipedrive offer a free trial?
Yes, Microsoft Dynamics CRM and Pipedrive provide a free trial to its users.
Microsoft Dynamics CRM and Pipedrive cater to which types of businesses?
Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Pipedrive is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Microsoft Dynamics CRM and Pipedrive?
Microsoft Dynamics CRM provides customer support over various channels including email, and Pipedrive provides customer support over email, live support, tickets and more.
Which mobile platforms do Microsoft Dynamics CRM and Pipedrive support?
Microsoft Dynamics CRM and Pipedrive both support Android and IOS.
What are the key features of Microsoft Dynamics CRM and Pipedrive?
Key features of Microsoft Dynamics CRM include sales automation, customer service management, marketing automation, field service management, project service automation, customer insights, while Pipedrive offers features, such as pipeline management, email integration, activity reminders, customizable dashboards.
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