Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft Dynamics CRM vs. Salesforce all in one place to simplify your decision-making process. Microsoft Dynamics CRM is rated 4.7 while Salesforce is rated 4.6.
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Compare pricing of Microsoft Dynamics CRM vs Salesforce with the following detailed pricing plan info. Microsoft Dynamics CRM has not provided information about its pricing. On the other hand, Salesforce comes in 5 packages: Starter Suite, Professional, Enterprise, Unlimited, Unlimited+.
Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and Salesforce for better insights.
Microsoft Dynamics CRM and Salesforce have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Below is the comparison of the starting price and payment method of Microsoft Dynamics CRM and Salesforce. Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Whereas, Salesforce provides User/Month payment plans. Microsoft Dynamics CRM provides a free trial whereas, Salesforce does not provide a free trial.
Free Trial
Both
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Microsoft Dynamics CRM and Salesforce based on their key features and functionalities to pick the right one for your business.
Customer Support
Email Integration
Lead Generation
Marketing Automation
Marketing Collateral
Project Management
Supplier and Purchase Order Management
Solution Management
Sales Tracking
Opportunity Management
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
Email Integration
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Live chat system
Collaboration
Email Management
Billing & Invoicing
Surveys & Feedback
Compare how Microsoft Dynamics CRM stacks up against Salesforce in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and Salesforce in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while Salesforce has 75 reviews
Microsoft Dynamics CRM
Pros
Data Unification is one the best features about this product.
Cons
Product is pricey as compared to market competitor products
My Experience as user.
Pros
Salesforce application has helped me in managing and completing my workload on timely basis because of its software as a service(saas) interface.
Cons
No i didn't find any wrong with it as since i have been using it since a long time.
Liked Trail and API Support for developers
Pros
I liked the Developer support and API documentation for customization and implementation in a private service.
Cons
Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.
Deployment is a crucial factor to consider while buying CRM Software. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms. Salesforce is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
Windows
IOS
Android
Web App
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Microsoft Dynamics CRM with Salesforce. Microsoft Dynamics CRM offers Email to its customers, while Salesforce provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
Microsoft Dynamics CRM and Salesforce are supported in the following languages.
English
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
Arabic
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
The target customer base of Microsoft Dynamics CRM vs Salesforce is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMBs
Agencies
Enterprises
Freelancer
Startups
Startups
Enterprises
SMBs
Freelancer
Find out which tools Microsoft Dynamics CRM and Salesforce integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Slack
Shopify
Salesforce
Microsoft Teams
Mailchimp
To gain a better understanding of how these Microsoft Dynamics CRM and Salesforce work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Microsoft Dynamics CRM and Salesforce and learn how they operate. Explore the company name, its location, and more!
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