In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Microsoft Dynamics CRM versus SAP CRM. To get better insight, here’s how users have rated these products. Microsoft Dynamics CRM is rated 4.7 while SAP CRM is rated 5.0.
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List of All CRM Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Microsoft Dynamics CRM vs SAP CRM with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Microsoft Dynamics CRM and SAP CRM based on their key features and functionalities to pick the right one for your business.
- Project Service Automation
- Project Management
- Customer Service Management
- Marketing Automation
- Marketing Collateral
- Integration With Office 365
- Lead Generation
- Knowledge Base
- Sales Tracking
- Reporting And Analytics
- Case Management
- Email Integration
- Supplier And Purchase Order Management
- Opportunity Management
- Social Media Integration
- Project Service Automation
- Project Management
- Customer Service Management
- Marketing Automation
- Marketing Collateral
- Integration With Office 365
- Lead Generation
- Knowledge Base
- Sales Tracking
- Reporting And Analytics
- Case Management
- Email Integration
- Supplier And Purchase Order Management
- Opportunity Management
- Social Media Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Dynamics CRM and SAP CRM for better insights.
Awards
Microsoft Dynamics CRM and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Microsoft Dynamics CRM and SAP CRM in CRM Software category, we've provided an average user rating for each software below. Microsoft Dynamics CRM has 6 reviews while SAP CRM has 1 review
Pros
Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.
Posted by - Keron
Cons
Totally a flawless tool without any defects. Didn’t find any demerits of this software.
Posted by - Keron
Pros
It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.
Posted by - Ricardo Luiz
Cons
Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.
Posted by - Ricardo Luiz
Specifications
Check out the specifications of Microsoft Dynamics CRM and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Microsoft Dynamics CRM and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Microsoft Dynamics CRM and SAP CRM and learn how they operate. Explore the company name, its location, and more!
Microsoft Corporation
Redmond
Sap
Walldorf
Alternatives
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FAQs
Which is the better option between Microsoft Dynamics CRM and SAP CRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Microsoft Dynamics CRM has an advantage over SAP CRM.
Microsoft Dynamics CRM and SAP CRM cater to which types of businesses?
Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas SAP CRM is suitable for Startups, SMBs & Enterprises.
Which mobile platforms do Microsoft Dynamics CRM and SAP CRM support?
Microsoft Dynamics CRM and SAP CRM both support Android and IOS.
Do Microsoft Dynamics CRM and SAP CRM offer a free trial?
Yes, Microsoft Dynamics CRM and SAP CRM provide a free trial to its users.
What are the key features of Microsoft Dynamics CRM and SAP CRM?
Key features of Microsoft Dynamics CRM include sales automation, customer service management, marketing automation, field service management, project service automation, customer insights, while SAP CRM offers features, such as account and contact management, activity management, opportunity management, lead management.
Microsoft Dynamics CRM
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