Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Microsoft SharePoint vs. Smartsheet all in one place to simplify your decision-making process. Microsoft SharePoint is rated 5.0 while Smartsheet is rated 4.5.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Microsoft SharePoint vs Smartsheet with the following detailed pricing plan info. Microsoft SharePoint comes in 3 packages: SharePoint Online Plan 1, SharePoint Online Plan 2, Office 365 Enterprise E3. On the other hand, Smartsheet comes in 3 packages: Free, Pro, Business.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 5
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Microsoft SharePoint and Smartsheet based on their key features and functionalities to pick the right one for your business.

  • Release Management
  • Billing & Invoicing
  • Ticket Management
  • Contract Management
  • Collaboration Tools
  • User Management
  • Automated Workflows
  • Priority And Escalation Rules
  • Help Desk Management
  • Knowledge Base
  • Reporting And Analytics
  • Service Level Agreements (slas)
  • Asset Management
  • Online Forums
  • Integration With Microsoft 365
View All Microsoft SharePoint Features
  • Release Management
  • Billing & Invoicing
  • Ticket Management
  • Contract Management
  • Collaboration Tools
  • User Management
  • Automated Workflows
  • Priority And Escalation Rules
  • Help Desk Management
  • Knowledge Base
  • Reporting And Analytics
  • Service Level Agreements (slas)
  • Asset Management
  • Online Forums
  • Integration With Microsoft 365
View All Smartsheet Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft SharePoint and Smartsheet for better insights.

Ratings

Compare how Microsoft SharePoint stacks up against Smartsheet in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 4.9
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
94%
View All Microsoft SharePoint Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.6
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.2
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
92%
View All Smartsheet Reviews

Awards

Microsoft SharePoint and Smartsheet have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

Microsoft SharePoint Award
Microsoft SharePoint Award

User Reviews

Based on all the user reviews and ratings received by Microsoft SharePoint and Smartsheet in Help Desk Software category, we've provided an average user rating for each software below. Microsoft SharePoint has 11 reviews while Smartsheet has 13 reviews

Pros

Good tool for online file sharing.

Posted by - Anvesha Verma

Pros

MS SharePoint is cloud-based, where documents can be stored. It can be integrated with other Microsoft products.

Posted by - Silky Singla

Cons

If you choose to synchronize the information in the device, it is constantly synchronizing with the cloud and this may require a higher internet consumption.

Posted by - Javier Daddino

Cons

Its one of the best solutions for document storage and document sharing in the cloud in one place.

Posted by - Aditya Sethi

View All Microsoft SharePoint Reviews

Pros

Simple and easy to use from the business point of view, and it can be managed as per the requirements.

Posted by - Dattatray Waghmode

Pros

The software is the biggest help to all the organizations that are looking for professional assistance. All its features are highly robust and improve your productivity.

Posted by - Hussain

Cons

The text "Search" does not contain any grammatical errors.

Posted by - Mamta Nagpal

Cons

- As with most management software, it takes a good amount of time and skill to set up.- Creating a backup is a challenge.

Posted by - Jay Raval

View All Smartsheet Reviews

Specifications

Check out the specifications of Microsoft SharePoint and Smartsheet. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Microsoft SharePoint and Smartsheet work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Microsoft SharePoint and Smartsheet and learn how they operate. Explore the company name, its location, and more!

Company Name

Microsoft Corporation

Headquarter

Redmond

Company Name

Smartsheet Inc.

Headquarter

Bellevue

Website
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FAQs

Which is the better option between Microsoft SharePoint and Smartsheet?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Smartsheet has an advantage over Microsoft SharePoint.

Microsoft SharePoint and Smartsheet cater to which types of businesses?

Microsoft SharePoint and Smartsheet both cater to Startups, Enterprises, SMBs & Freelancer.

Do Microsoft SharePoint and Smartsheet offer a free trial?

Yes, Microsoft SharePoint and Smartsheet provide a free trial to its users.

What level of customer support can I expect from Microsoft SharePoint and Smartsheet?

Microsoft SharePoint provides customer support over various channels including phone, email and training, and Smartsheet provides customer support over phone, email, live support and more.

Which mobile platforms do Microsoft SharePoint and Smartsheet support?

Microsoft SharePoint and Smartsheet both support Android and IOS.

Smartsheet

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