In search of the ideal Video Conferencing Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Microsoft Teams versus ZOOM. To get better insight, here’s how users have rated these products. Microsoft Teams is rated 4.5 while ZOOM is rated 4.6.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Microsoft Teams vs ZOOM with the following detailed pricing plan info. Microsoft Teams has not provided information about its pricing. On the other hand, ZOOM comes in 3 packages: Basic, Pro, Business.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Microsoft Teams and ZOOM based on their key features and functionalities to pick the right one for your business.

  • Whiteboard
  • File Sharing
  • Search
  • Meeting Chat
  • Document Management
  • Polls And Surveys
  • Record & Playback Ability
  • Alerts/notifications
  • Live Events
  • Breakout Rooms
  • Real Time Chat
  • Meeting Analytics
  • Two Way Audio & Video
  • Meeting Notes
  • Background Blur
View All Microsoft Teams Features
  • Whiteboard
  • File Sharing
  • Search
  • Meeting Chat
  • Document Management
  • Polls And Surveys
  • Record & Playback Ability
  • Alerts/notifications
  • Live Events
  • Breakout Rooms
  • Real Time Chat
  • Meeting Analytics
  • Two Way Audio & Video
  • Meeting Notes
  • Background Blur
View All ZOOM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Microsoft Teams and ZOOM for better insights.

Microsoft Teams Screenshot
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Microsoft Teams Screenshot
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Microsoft Teams Screenshot
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Microsoft Teams Screenshot
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Ratings

Compare how Microsoft Teams stacks up against ZOOM in terms of ratings and user experience. Select the Video Conferencing software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
91%
View All Microsoft Teams Reviews
Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.2
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
84%
View All ZOOM Reviews

Awards

Microsoft Teams and ZOOM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Video Conferencing Software category.

Microsoft Teams Award
Microsoft Teams Award

User Reviews

Based on all the user reviews and ratings received by Microsoft Teams and ZOOM in Video Conferencing Software category, we've provided an average user rating for each software below. Microsoft Teams has 145 reviews while ZOOM has 169 reviews

Pros

Calling and sharing screens on call. Prompt notifications.

Posted by - Naishadh Joshi

Pros

There are three things I love about Microsoft Teams; these three things have always made me happy. The first is the file-sharing feature of Microsoft Teams, which makes it easy for me to show my notes and PPT in my online class. The second feature is

Posted by - Naren Mugchavadi

Cons

Strength: You can add more members. Teams also has a Windows app, unlike Google Meet and other applications. It is very easy to organize meetings; the controls are pretty cool.

Posted by - Shailesh Kumar

Cons

They can work on the chat functionality, where they can provide an auto-suggest feature.

Posted by - Ganesh kela

View All Microsoft Teams Reviews

Pros

High-quality video and audio, even with larger groups, while still being easy to use. Features like breakout rooms and screen sharing make it super flexible for everything from team meetings to large webinars. Plus, its reliability in terms of stability.

Posted by - Ella Svensson

Pros

Free version, controls, and scheduling meetings. Powerful for both websites and apps equally.

Posted by - Anurag

Cons

Host or co-host has all the controls.

Posted by - Garima Kashyap

Cons

User Management & License Attachment.

Posted by - Jeevan Asija

View All ZOOM Reviews

Specifications

Check out the specifications of Microsoft Teams and ZOOM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Microsoft Teams and ZOOM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Microsoft Teams and ZOOM and learn how they operate. Explore the company name, its location, and more!

Company Name

Microsoft Teams

Company Name

Zoom Video Communications, Inc

Headquarter

San Francisco

Website
Visit Website

FAQs

What are the key features of Microsoft Teams and ZOOM?

Key features of Microsoft Teams include hd video conferencing, screen sharing, meeting recording, live captions, background blur, custom backgrounds, while ZOOM offers features, such as hd video and audio, screen sharing, virtual backgrounds, meeting recording.

What level of customer support can I expect from Microsoft Teams and ZOOM?

Microsoft Teams provides customer support over various channels including email, and ZOOM provides customer support over phone, email, live support and more.

Do Microsoft Teams and ZOOM offer a free trial?

Microsoft Teams provides a free trial, while ZOOM doesn’t offer free trial.

Microsoft Teams and ZOOM cater to which types of businesses?

Microsoft Teams is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas ZOOM is suitable for Startups, SMBs & Enterprises.

For what other purposes can Microsoft Teams and ZOOM be used?

Apart from being a Video Conferencing software, Microsoft Teams can be used as a collaboration software, assessment & examination software, cloud telephony software and call center software, while ZOOM can be utilized as a collaboration software, assessment & examination software and video conferencing software.

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