In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of MyOperator versus Exotel. To get better insight, here’s how users have rated these products. MyOperator is rated 4.4 while Exotel is rated 4.2.

Plans and Pricing

Compare pricing of MyOperator vs Exotel with the following detailed pricing plan info. MyOperator comes in 3 packages: Office IVR System, Cloud Call Center - Desk, Cloud Call Center - Prime. On the other hand, Exotel comes in 3 packages: Micro, Believer, Influencer.

Office IVR System
$ 35

Per Month

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Cloud Call Center - Desk
$ 69

Per Month

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Cloud Call Center - Prime
$ 278

Per Month

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Micro
$ 77

Per 3 Months

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Believer
$ 278

Per 12 Months

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Influencer
$ 694

Per 12 Months

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Call Tracking
$ 45

Per Month

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Call Tracking + Conversation Intelligence
$ 95

Per Month

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Call Tracking + Form Tracking
$ 95

Per Month

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Call Tracking Complete
$ 145

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of MyOperator and Exotel for better insights.

Awards

MyOperator and Exotel have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

MyOperator Award
MyOperator Award
MyOperator Award
Payment Type

Below is the comparison of the starting price and payment method of MyOperator and Exotel. You can purchase MyOperator with Per Month payment plans. Whereas, Exotel provides Per 3 Months payment plans. MyOperator provides a free trial whereas, Exotel does not provide a free trial.

Free Trial

Yearly

Onetime(Perpetual license)

Free Trial

Yearly

Free Trial

Monthly

Yearly

Features

Compare between MyOperator and Exotel based on their key features and functionalities to pick the right one for your business.

Multiuser Login & Role-based access control

SMS

Call Center

Mobile App

Lead Management

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Online Fax

Customisable Welcome Greeting

Multiple Extension

Multiple Accessline

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Real Time Reporting

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Voice & Data Integration

VoIP

Lead Nurturing

Historical Reporting

Instant Message Delivery

Virtual Call Center

Multi-Campaign

Remarketing

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Email Notifications

Communication Management

Call Reporting

Mobile Access

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

IVR System

Skill Based Routing

Forward to Phone

Chat / Messaging

Call Transfer

Call recording

Auto-Dialing

Campaign Tracking

Auto Dialer

Call Hold

Multi Lingual IVR

Call Hold Music

Telephony

Text to Speech

Voice Customization

Read More

CRM integration

Multiuser Login & Role-based access control

SMS

Lead Management

IVR and Dial Groups

Call Routing

Customisable Welcome Greeting

Multiple Extension

Complete Messaging Platform

API Integration

Call Recording

Call Logs

Smart Call Tracking

Multiple Simultaneous Calls

Toll Free Number

Single Access Number

Call Management

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

Outbound Reporting

VoIP

Lead Capture

Automatic Call Distribution

Computer Telephony

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Queuing

Analytical Reports

Custom Sender ID

Outgoing Call Tracking

Call Reporting

Unlimited Concurrent Calls

Usage Reporting

Callback Scheduling

Offline Response Collection

Auto Dialer

Call Barging

Call Conference

On-Demand Communications

Text Messaging

Application Access Control

Scheduled Messaging

Voice Customization

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Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Lead Capture

Lead Distribution

Lead Segmentation

File Transfer

On-Demand Recording

Event Triggered Actions

Keyword Tracking

Conversion Tracking

Voicemail Transcription

Archiving

Read More
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Overall Ratings

Compare how MyOperator stacks up against Exotel in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.2

Ease of use

Out of 5

Value for money Value for money 4.2

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by MyOperator and Exotel in Cloud Telephony Software category, we've provided an average user rating for each software below. MyOperator has 37 reviews while Exotel has 5 reviews

Sweet Farah

Write Review for MyOperator

Pros

MyOperator offers a user-friendly interface, advanced call routing options, call recording, and real-time analytics that help businesses enhance their customer support and communication processes.

Cons

One potential downside of MyOperator is that it may not be suitable for very small businesses that do not receive a high volume of calls, as the pricing plans are geared towards larger organizations.

Read all 37 reviews
Soumya

We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way.

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

Read all 5 reviews
nadeem Iqbal mirza

My personal review on CallRail.

Pros

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

Cons

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

Read all 2 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. MyOperator is available on Web App, Windows, MacOs desktop platforms and Android mobile platforms. Exotel is available on Web App desktop platforms.

Web App

Windows

MacOs

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing MyOperator with Exotel. MyOperator offers Email, Phone, Live Support, Training and Tickets to its customers, while Exotel provides Email, Phone, Training and Tickets.

phone

email

live support

tickets

training

phone

email

tickets

training

phone

email

live support

tickets

Languages Supported

MyOperator and Exotel are supported in the following languages.

English

English

Hindi

English

Typical Customer

The target customer base of MyOperator vs Exotel is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

SMEs

Enterprises

Integrations

Find out which tools MyOperator and Exotel integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!

Zapier

zoho

freshdesk

salezshark

leadsquared

pipedrive

custom API

zendesk

Hubspot

Freshdesk

Shopify

Zendesk

Google Hangouts

Zoho Desk

Zoho CRM

Truecaller

Zoho Bigin

Leadsquared

Salesforce

Kapture CRM

Clevertap

Google Ads

Salesforce

Wordpress

Hubspot

Google Analytics

Google Looker Studio

Google My Business

Webhooks

Facebook

Microsoft Ads

Video

To gain a better understanding of how these MyOperator and Exotel work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details MyOperator and Exotel and learn how they operate. Explore the company name, its location, and more!

Company Name :

VoiceTree Technologies Pvt Ltd.

Headquarter :

New Delhi

Website :

Visit Website

Company Name :

Exotel Techcom Pvt Ltd

Headquarter :

Bangalore

Website :

Visit Website

Company Name :

CallRail Inc.

Headquarter :

Atlanta

Website :

Visit Website

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