As one of the most essential tools in the current market, Cloud Telephony Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Nextiva and Aircall. For a better product experience, Nextiva offers customer support on Email, Phone, Live Support and Tickets and Aircall offers customer support on Email, Phone and Training.
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Plans and Pricing
Compare pricing of Nextiva vs Aircall with the following detailed pricing plan info. Nextiva comes in 2 packages: Office, Contact Center. On the other hand, Aircall comes in 2 packages: Premium, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Nextiva and Aircall for better insights.
Awards
Nextiva and Aircall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Nextiva and Aircall. You can purchase Nextiva with Per Month payment plans. Whereas, Aircall provides User/Month/Billed Annually payment plans. Nextiva provides a free trial whereas, Aircall does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Nextiva and Aircall based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Call Management
IVR / Voice Recognition
Call Logging
Video Call Recording
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Blended Call Center
Call Logging
Inbound Call Center
Outbound Call Center
Virtual Call Center
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
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Overall Ratings
Compare how Nextiva stacks up against Aircall in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Nextiva and Aircall in Cloud Telephony Software category, we've provided an average user rating for each software below. Nextiva has 2 reviews while Aircall has not received any reviews. Be the first one to write Aircall review
My Experience with Nextiva
Pros
I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal.
Cons
The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly.
No reviews yet. Be the first to review
Write a review2 years experience.
Pros
Software is very good and excellent features to undertake this software.
Cons
Nothing to improve.Already checked and very interesting to use this products
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Nextiva is available on Web App desktop platforms and IOS, Android mobile platforms. Aircall is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing Nextiva with Aircall. Nextiva offers Email, Phone, Live Support and Tickets to its customers, while Aircall provides Email, Phone and Training.
phone
live support
tickets
phone
training
phone
live support
tickets
Languages Supported
Nextiva and Aircall are supported in the following languages.
English
English
French
English
Typical Customer
The target customer base of Nextiva vs Aircall is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Nextiva and Aircall integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Salesforce
Gong
Hubspot
Google contacts
Slack
Zapier
ClickSend
Turis
KrispCall
Video
To gain a better understanding of how these Nextiva and Aircall work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Nextiva and Aircall and learn how they operate. Explore the company name, its location, and more!
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