Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Nextiva is headquartered at Scottsdale , while Phone.com is headquartered at Newark. Choosing software like Nextiva or Phone.com requires thorough contemplation and comparing key factors. The question remains - Nextiva vs. Phone.com - which is the superior option? Check out the in-depth comparison now!
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Nextiva and Phone.com for better insights.
Awards
Nextiva and Phone.com have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Nextiva and Phone.com. You can purchase Nextiva with Per Month payment plans. Whereas, Phone.com provides Per Month - Per User payment plans. Nextiva provides a free trial whereas, Phone.com does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Nextiva and Phone.com based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Call Management
IVR / Voice Recognition
Call Logging
Video Call Recording
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
CRM integration
Multiuser Login & Role-based access control
SMS
Mobile App
Contact Management
Call Routing
Internal Call Transfer
Online Fax
Multiple Extension
Call Recording
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
User Ratings
Based on all the user reviews and ratings received by Nextiva and Phone.com in Cloud Telephony Software category, we've provided an average user rating for each software below. Nextiva has 2 reviews while Phone.com has not received any reviews. Be the first one to write Phone.com review
Arnie
My Experience with Nextiva
Pros
I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal.
Cons
The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly.
No reviews yet. Be the first to review
Write a reviewnadeem Iqbal mirza
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Nextiva is available on Web App desktop platforms and IOS, Android mobile platforms. Phone.com is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.
Web App
IOS
Android
Windows
Macintosh
IOS
Android
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Nextiva vs Phone.com with the following detailed pricing plan info. Nextiva comes in 2 packages: Office, Contact Center. On the other hand, Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users.
Office
USD 19.95
Per Month
Reduce phone service costs with cloud-based VoIP phone service
Enterprise class hosted VoIP infrastructure
Business VoIP system designed for any business
Contact Center
USD 50
Per Month
Improve your customer experience
Convert your contact center to a profit center
Increase sales and customer retention
Basic Users
USD 12.99
Per Month - Per User
300 Monthly Minutes
1 Phone Number Per Account
Free iOS and Android Apps
Video Conferencing with 10 Participants
50 Standard Voice Features
Plus Users
USD 19.99
Per Month - Per User
All feature in Base
Unlimited Minutes (Terms of Use Apply)
Video Converencing with 25 Participants
IP Desk Phone Compatible
Premium Hold Music
HIPAA Compliant Video
Pro Users
USD 2999
Per Month - Per User
Everything for Plus users and
Call Recording
Call Analytics
CRM Intetration
Voicemail Transcription
Video Conferencing with 100 Participants
Customer Support
The quality and timeliness of support are important parameters when comparing Nextiva with Phone.com. Nextiva offers Email, Phone, Live Support and Tickets to its customers, while Phone.com provides Phone, Live Support and Tickets.
phone
live support
tickets
phone
live support
tickets
phone
live support
tickets
Languages Supported
Nextiva and Phone.com are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Nextiva vs Phone.com is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Freelancer
Startups
SMEs
Agencies
SMEs
Enterprises
Video
To gain a better understanding of how these Nextiva and Phone.com work, you can check out the videos below. Browse through the videos and make the right choice.
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