Choosing the right Cloud Telephony Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Nextiva and Phone.com. The critical question remains: Nextiva versus Phone.com - which is better? Nextiva offers robust features such as Call Routing, Call Recording and Call Management while Phone.com has features like CRM integration, Multiuser Login & Role-based access control and SMS.
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All Cloud Telephony Software Products ›››Plans and Pricing
Compare pricing of Nextiva vs Phone.com with the following detailed pricing plan info. Nextiva comes in 2 packages: Office, Contact Center. On the other hand, Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Nextiva and Phone.com for better insights.
Awards
Nextiva and Phone.com have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of Nextiva and Phone.com. You can purchase Nextiva with Per Month payment plans. Whereas, Phone.com provides Per Month - Per User payment plans. Nextiva provides a free trial whereas, Phone.com does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Nextiva and Phone.com based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Call Management
IVR / Voice Recognition
Call Logging
Video Call Recording
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
CRM integration
Multiuser Login & Role-based access control
SMS
Mobile App
Contact Management
Call Routing
Internal Call Transfer
Online Fax
Multiple Extension
Call Recording
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
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Overall Ratings
Compare how Nextiva stacks up against Phone.com in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Nextiva and Phone.com in Cloud Telephony Software category, we've provided an average user rating for each software below. Nextiva has 2 reviews while Phone.com has not received any reviews. Be the first one to write Phone.com review
My Experience with Nextiva
Pros
I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal.
Cons
The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly.
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Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. Nextiva is available on Web App desktop platforms and IOS, Android mobile platforms. Phone.com is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing Nextiva with Phone.com. Nextiva offers Email, Phone, Live Support and Tickets to its customers, while Phone.com provides Phone, Live Support and Tickets.
phone
live support
tickets
phone
live support
tickets
phone
live support
tickets
Languages Supported
Nextiva and Phone.com are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Nextiva vs Phone.com is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Freelancer
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Nextiva and Phone.com integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
(Not Provided by Vendor)
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Video
To gain a better understanding of how these Nextiva and Phone.com work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Nextiva and Phone.com and learn how they operate. Explore the company name, its location, and more!