Identifying the ideal Call Recording Software to suit your specific requirements can be challenging. NICE inContact Call Center is headquartered at Salt Lake City, while Orum is headquartered at Austin. Choosing software like NICE inContact Call Center or Orum requires thorough contemplation and comparing key factors. The question remains - NICE inContact Call Center vs. Orum - which is the superior option? Check out the in-depth comparison now!
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List of All Call Recording Software
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Plans and Pricing
Compare pricing of NICE inContact Call Center vs Orum with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between NICE inContact Call Center and Orum based on their key features and functionalities to pick the right one for your business.
- Survey Management
- Voice Biometrics
- Call Scripting
- Call Sharing
- Predictive Dialer
- Interactive Voice Response
- Call Monitoring
- Scheduled Recording
- Recording Bookmarking
- Quality Management
- Performance Management
- Instant Retrieval
- Customizable Dashboards
- Screen Activity Recording
- Historical Reporting
- Survey Management
- Voice Biometrics
- Call Scripting
- Call Sharing
- Predictive Dialer
- Interactive Voice Response
- Call Monitoring
- Scheduled Recording
- Recording Bookmarking
- Quality Management
- Performance Management
- Instant Retrieval
- Customizable Dashboards
- Screen Activity Recording
- Historical Reporting
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of NICE inContact Call Center and Orum for better insights.
Awards
NICE inContact Call Center and Orum have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Recording Software category.
User Reviews
Based on all the user reviews and ratings received by NICE inContact Call Center and Orum in Call Recording Software category, we've provided an average user rating for each software below. NICE inContact Call Center has 1 review while Orum has not received any reviews. Be the first one to write Orum review
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Write a ReviewSpecifications
Check out the specifications of NICE inContact Call Center and Orum. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of NICE inContact Call Center and Orum. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these NICE inContact Call Center and Orum work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details NICE inContact Call Center and Orum and learn how they operate. Explore the company name, its location, and more!
NICE inContact
Salt Lake City
Orum
Austin
Alternatives
FAQs
NICE inContact Call Center and Orum cater to which types of businesses?
NICE inContact Call Center and Orum both cater to Startups, SMBs, Mid-Market & Enterprises.
What are the key features of NICE inContact Call Center and Orum?
Key features of NICE inContact Call Center include automatic call distribution, interactive voice response, call recording, real time reporting, historical reporting, workforce management, while Orum offers features, such as predictive dialing, power dialing, preview dialing, voicemail drop.
What level of customer support can I expect from NICE inContact Call Center and Orum?
NICE inContact Call Center provides customer support over various channels including phone, email, live support and tickets, and Orum provides customer support over phone, email, live support and more.
Do NICE inContact Call Center and Orum offer a free trial?
Yes, NICE inContact Call Center and Orum provide a free trial to its users.
NICE inContact Call Center
