In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Olark versus Engati Chatbot. To get better insight, here’s how users have rated these products. Olark is rated 4.8 while Engati Chatbot is rated 4.9.
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All Live Chat Software Products ›››Plans and Pricing
Compare pricing of Olark vs Engati Chatbot with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Engati Chatbot has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Olark and Engati Chatbot for better insights.
Awards
Olark and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Olark and Engati Chatbot. You can purchase Olark with Agent/Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Olark provides a free trial whereas, Engati Chatbot does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Olark and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
CRM
Performance Management
API Integration
Onboarding
Surveys & Feedback
Analytics
Custom Integrations
Advanced Reporting
Multi-Channel Communication
Chat / Messaging
Email Integration
Task Management
Contact Management
Work order management
Customer DataBase
Social Media Integration
Assignment Management
Workflow Management
Email Management
Dashboard
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Overall Ratings
Compare how Olark stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Olark and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Engati Chatbot has 16 reviews
The bot to skyrocket all customer concerns
Pros
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!
Cons
Nothing- so far, so good!
They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it.
Pros
Hiver channels Google Group emails to tabs in your inbox. They are organized separately from your regular inbox and from each other. As emails come into groups you are a member of they can be assigned to users in that group. Emails can be passed back and forth, commented on, tagged etc. They can even be moved to another group
Cons
It was hard for me to find a con for this tool as it offers all the essential features that I need to sort my emails and supervise the email flow for our team. However, I found probably a glitch when emails that are on "pending" status are not automatically opened whenever they get a reply.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Olark is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Olark with Engati Chatbot. Olark offers Email, Phone, Live Support, Training and Tickets to its customers, while Engati Chatbot provides Email, Live Support and Tickets.
phone
live support
tickets
training
live support
tickets
phone
live support
tickets
training
Languages Supported
Olark and Engati Chatbot are supported in the following languages.
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
English
English
Typical Customer
The target customer base of Olark vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Enterprises
Integrations
Find out which tools Olark and Engati Chatbot integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
(Not Provided by Vendor)
Gmail
Aircall
Asana
Jira
Okta
QuickBooks
Salesforce
Slack
Zapier
Video
To gain a better understanding of how these Olark and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Olark and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Olark
Coviam Technologies