In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Olark versus Freshchat. To get better insight, here’s how users have rated these products. Olark is rated 4.8 while Freshchat is rated 5.0.
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Compare pricing of Olark vs Freshchat with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
Take a look at the below screenshots and seamlessly compare the user interface of Olark and Freshchat for better insights.
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Olark and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Below is the comparison of the starting price and payment method of Olark and Freshchat. You can purchase Olark with Agent/Month payment plans. Whereas, Freshchat provides Per Month payment plans. Olark provides a free trial whereas, Freshchat does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Olark and Freshchat based on their key features and functionalities to pick the right one for your business.
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
CRM
Email Integration
Knowledge Management
Survey Management
Google Analytics
Webmaster & Sitemap
Lead Management
Contact Management
Performance Metrics
Collaboration Tools
Compare how Olark stacks up against Freshchat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Olark and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Freshchat has 2 reviews
Revitalizing Customer Engagement A Comprehensive Review of Freshchat
Pros
The most impressive aspect of Freshchat is its AI-powered chatbots, which provide instant, efficient customer service round the clock. These bots, combined with real-time messaging, offer personalized customer interactions at scale.
Cons
While Freshchat offers a broad array of features, its user interface can sometimes feel cluttered, making navigation and finding specific functionalities challenging for new users.
The perfect help desk solution.
Pros
The quality of customer support offered users by Livechat, far exceeds what any other similar software vendor provides.
Cons
Livechat has performed so well. I have had no bad experience with this program, likewise my company.
Deployment is a crucial factor to consider while buying Live Chat Software. Olark is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Olark with Freshchat. Olark offers Email, Phone, Live Support, Training and Tickets to its customers, while Freshchat provides Email, Phone, Live Support and Training.
phone
live support
tickets
training
phone
live support
training
phone
live support
training
Olark and Freshchat are supported in the following languages.
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
Armenian
Azerbaijani
Bulgarian
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hungarian
Icelandic
Indonesian
Italian
Japanese
Kazakh
Korean
Latvian/Lettish
Lithuanian
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
The target customer base of Olark vs Freshchat is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMBs
Freelancer
Startups
SMBs
Freelancer
Freelancer
Startups
SMBs
Agencies
Enterprises
Find out which tools Olark and Freshchat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
(Not Provided by Vendor)
Zapier
Zendesk
Chatbot
KnowledgeBase
Salesforce
Messenger
HubSpot CRM
Google Analytics
Mailchimp
TeamViewer
Dropbox
WHMCS
FullContact
Pipedrive
ActiveCampaign
BigCommerce
Infusionsoft
Twilio
SugarCRM
Campaign Monitor
Shopify
GetResponse
Highrise
Mixpanel
Constant Contact
Kissmetrics
iContact
Nutshell
Volusion
WordPress
Google Tag Manager
Squarespace
amoCRM
Big Cartel
Magento
Webflow
1&1
1CRM
3dCart
CS-Cart
Drupal
Easy Digital Downloads
Ecwid
GoDaddy Go Central
Freshbooks
Instapage
Jira Service Desk
Joomla
Autopilot
Shoplo
Miva
OpenCart
osCommerce
PrestaShop
Segment
SITE123
Jimdo
Unbounce
WebSite X5
Weebly
Wishpond
Wix
WooCommerce
Woopra
X-Cart
Zoey
MotoCMS
VirtueMart
DotNetNuke
nopCommerce
Ghost
Cloudflare
NetSuite SuiteCommerce
To gain a better understanding of how these Olark and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Olark and Freshchat and learn how they operate. Explore the company name, its location, and more!
Olark
