In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Olark versus Freshchat. To get better insight, here’s how users have rated these products. Olark is rated 4.8 while Freshchat is rated 5.0.
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List of All Live Chat Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Olark vs Freshchat with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Olark and Freshchat based on their key features and functionalities to pick the right one for your business.
- Multi Language Support
- Assignment Management
- Customizable Branding
- Visitor Targeting
- Targeted Chat
- Reporting And Analytics
- Shortcuts
- Customizable Chat Box
- Chat Transcripts
- Chat Routing
- Ssl Security
- Mobile Chat
- Agent Scheduling
- Persistent Chat
- Team Management
- Multi Language Support
- Assignment Management
- Customizable Branding
- Visitor Targeting
- Targeted Chat
- Reporting And Analytics
- Shortcuts
- Customizable Chat Box
- Chat Transcripts
- Chat Routing
- Ssl Security
- Mobile Chat
- Agent Scheduling
- Persistent Chat
- Team Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Olark and Freshchat for better insights.
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Awards
Olark and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Olark and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Freshchat has 2 reviews
Pros
Easiness
Posted by - Naveen Pabreja
Cons
Sure, please provide the text you would like me to review.
Posted by - Naveen Pabreja
Pros
Easy to use, take a tour feature
Posted by - Shubham
Cons
The agent cannot close the chat.
Posted by - Shubham
Specifications
Check out the specifications of Olark and Freshchat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Olark and Freshchat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Olark and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Olark and Freshchat and learn how they operate. Explore the company name, its location, and more!
Olark
Freshworks
Chennai
Alternatives
FAQs
For what other purposes can Olark and Freshchat be used?
Apart from being a Live Chat software, Olark can be used as a customer feedback software, live chat software, customer loyalty program software and customer engagement software, while Freshchat can be utilized as a customer engagement software, whatsapp marketing software and chatbot software.
Olark and Freshchat cater to which types of businesses?
Olark is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Freshchat is suitable for Freelancer, Startups & SMBs.
What are the key features of Olark and Freshchat?
Key features of Olark include real time chat, customizable chat box, automated messages, visitor insights, chat routing, file sharing, while Freshchat offers features, such as real time chat, chatbot integration, multilingual support, customizable chat widgets.
Do Olark and Freshchat offer a free trial?
Yes, Olark and Freshchat provide a free trial to its users.
What level of customer support can I expect from Olark and Freshchat?
Olark provides customer support over various channels including phone, email, live support and tickets, and Freshchat provides customer support over phone, email, live support and more.
Olark
