As one of the most essential tools in the current market, Live Chat Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Olark and Live Chat Monitoring. For a better product experience, Olark offers customer support on Email, Phone, Live Support, Training and Tickets and Live Chat Monitoring offers customer support on Email and Phone.

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Plans and Pricing

Compare pricing of Olark vs Live Chat Monitoring with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Live Chat Monitoring has not provided information about its pricing.

Billed monthly
$ 17

Agent/Month

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Free Plan
$ 0

Agent/ Month

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Standard
$ 14

Agent/ Month

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Professional
$ 23

Agent/ Month

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Enterprise
$ 40

Agent/ Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Olark and Live Chat Monitoring for better insights.

Olark Screenshot
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1/4

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Olark Screenshot
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Awards

Olark and Live Chat Monitoring have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

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Olark Award

Payment Type

Below is the comparison of the starting price and payment method of Olark and Live Chat Monitoring. You can purchase Olark with Agent/Month payment plans. Whereas, Information related to the payment plans of Live Chat Monitoring is unavailable. Olark provides a free trial whereas, Live Chat Monitoring does not provide a free trial.

Free Trial

Monthly

Yearly

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Olark and Live Chat Monitoring based on their key features and functionalities to pick the right one for your business.

Agent Scheduling

Assignment Management

Call Me Option

Customizable Branding

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Visitor Targeting

Real Time Monitoring

File Sharing

Visitor Tracking

Automatic Chat Translation

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Customizable Branding

Offline Form

Website Visitor Tracking

Canned Responses

Proactive Chat

Case Management

CRM integration

Customer Support

Knowledge Management

Mobile Support

Call Recording

Call Management

Self Service Portal

Assignment Management

Customer Feedback

Workflow Management

Email Management

Call Center Management

Call Monitoring

Call Logging

Escalation Management

Community Forums

Ticket Management

Help Desk Management

Service Level Agreement (SLA) Management

Multi Channel Management

Sentiment Analysis

Social Media Monitoring

Communication Management

Community Management

Multi-Channel Communication

Complaint Monitoring

Customer Engagement

Chat / Messaging

Customer Support Tracking

Live Chat

Customer Experience Management

Multi-Channel Collection

Canned Responses

Chatbot

Process/Workflow Automation

Trouble Ticketing

Complaint Management

Knowledge Base Management

Personalization

Omni-Channel

Multi-Language

Interactive Voice Response

Customer Complaint Tracking

Unified Communications

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Overall Ratings

Compare how Olark stacks up against Live Chat Monitoring in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

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Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Olark and Live Chat Monitoring in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Live Chat Monitoring has not received any reviews. Be the first one to write Live Chat Monitoring review

Naveen Pabreja

Easyness of Olark

Pros

Easyness

Cons

reporting

Read all 4 reviews

No reviews yet. Be the first to review

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Radwa

zoho desk

Pros

great ticketing system to track all customer tickets through mails , portal and communitycan track tasks,phone calls,meetings

Cons

need to add asset management

Read all 9 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Live Chat Software. Olark is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. Live Chat Monitoring is available on Web App desktop platforms and Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Olark with Live Chat Monitoring. Olark offers Email, Phone, Live Support, Training and Tickets to its customers, while Live Chat Monitoring provides Email and Phone.

phone

email

live support

tickets

training

phone

email

phone

email

tickets

training

Languages Supported

Olark and Live Chat Monitoring are supported in the following languages.

Afrikaans

Amharic

Arabic

Assamese

Azerbaijani

Bashkir

Basque

Bengali/Bangla

Bulgarian

Catalan

Czech

Danish

English

Esperanto

Estonian

Finnish

French

Galician

German

Greek

Irish

Persian

Welsh

English

English

Typical Customer

The target customer base of Olark vs Live Chat Monitoring is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMEs

Freelancer

Startups

SMEs

Enterprises

Freelancer

Startups

SMEs

Enterprises

Integrations

Find out which tools Olark and Live Chat Monitoring integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!

Salesforce

Hubspot

MailChimp

Shopify

Wordpress

Magento

and BigCommerce

Slack

Zendesk

Front

Help Scout

Desk

SugarCRM

Nutshell

Mailchimp

Drupal

WooCommerce

ActiveCampain

Magento

GreenRope

(Not Provided by Vendor)

Slack

Jira

Zapier

Trello

Intercom

Zoho CRM

Pipedrive

Asana

HubSpot

Microsoft Teams

Screen Magic

twilio

Video

To gain a better understanding of how these Olark and Live Chat Monitoring work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Olark and Live Chat Monitoring and learn how they operate. Explore the company name, its location, and more!

Company Name :

Olark

Website :

Visit Website

Company Name :

Live Chat Monitoring

Website :

Visit Website

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

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