Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Olark vs. LiveChat all in one place to simplify your decision-making process. Olark is rated 4.8 while LiveChat is rated 4.7.

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List of All Live Chat Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Live Chat

4.8

(4 Reviews)
Free Demo
Free Demo

Live Chat

4.7

(6 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Olark vs LiveChat with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 17
Agent/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 20
Per Agent/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Olark and LiveChat based on their key features and functionalities to pick the right one for your business.

  • Customizable Branding
  • Team Management
  • Chat Transcripts
  • Assignment Management
  • Mobile Chat
  • Custom Pre Chat Surveys
  • Real Time Monitoring
  • Customizable Chat Box
  • Visitor Insights
  • Automated Messages
  • Multi Language Support
  • Co Browsing
  • Shortcut Messages
  • Real Time Chat
  • Shortcuts
View All Olark Features
  • Customizable Branding
  • Team Management
  • Chat Transcripts
  • Assignment Management
  • Mobile Chat
  • Custom Pre Chat Surveys
  • Real Time Monitoring
  • Customizable Chat Box
  • Visitor Insights
  • Automated Messages
  • Multi Language Support
  • Co Browsing
  • Shortcut Messages
  • Real Time Chat
  • Shortcuts
View All LiveChat Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Olark and LiveChat for better insights.

Ratings

Compare how Olark stacks up against LiveChat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Olark Reviews
Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All LiveChat Reviews

Awards

Olark and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Olark Award
Olark Award

User Reviews

Based on all the user reviews and ratings received by Olark and LiveChat in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while LiveChat has 6 reviews

Pros

Easiness

Posted by - Naveen Pabreja

Cons

Sure, please provide the text you would like me to review.

Posted by - Naveen Pabreja

View All Olark Reviews

Pros

The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.

Posted by - Rebecca Elugbaju

Cons

Livechat has performed so well. I have had no bad experiences with this program, likewise my company.

Posted by - Rebecca Elugbaju

View All LiveChat Reviews

Specifications

Check out the specifications of Olark and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Olark and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Olark and LiveChat and learn how they operate. Explore the company name, its location, and more!

Company Name

Olark

Company Name

LiveChat Inc.

Headquarter

Boston

FAQs

Olark integrates seamlessly with Academy Front, BigCommerce, GreenRope, Help Scout, IBM IT service desk & MailChimp, while LiveChat offers compatibility with 1CRM, 3dcart, Airy Messenger & Autopilot.

Key features of Olark include real time chat, customizable chat box, automated messages, visitor insights, chat routing, file sharing, while LiveChat offers features, such as chat widget customization, canned responses, file sharing, chat transfer.

Olark is suitable for Startups, Enterprises, SMBs & Freelancer, whereas LiveChat is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Apart from being a Live Chat software, Olark can be used as a customer feedback software, live chat software, customer loyalty program software and customer engagement software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.

Olark supports Android and IOS, while LiveChat supports Android and IOS.

Olark

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