In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Olark versus Tidio. To get better insight, here’s how users have rated these products. Olark is rated 4.8 while Tidio is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Olark vs Tidio with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Tidio comes in 5 packages: Free, Growth, Plus, Premium, Starter.
- Free Plan
- Free Trial
- Free Plan
- Free Trial (7 Days)
Features
Compare between Olark and Tidio based on their key features and functionalities to pick the right one for your business.
- Targeted Chat
- Visitor Targeting
- Proactive Chat
- Customizable Chat Box
- Multi Language Support
- Visitor Insights
- Real Time Chat
- Custom Pre Chat Surveys
- Real Time Monitoring
- Ssl Security
- Offline Messaging
- Chat Transcripts
- Reporting And Analytics
- Mobile Chat
- Team Management
- Targeted Chat
- Visitor Targeting
- Proactive Chat
- Customizable Chat Box
- Multi Language Support
- Visitor Insights
- Real Time Chat
- Custom Pre Chat Surveys
- Real Time Monitoring
- Ssl Security
- Offline Messaging
- Chat Transcripts
- Reporting And Analytics
- Mobile Chat
- Team Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Olark and Tidio for better insights.
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Awards
Olark and Tidio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
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Write a ReviewUser Reviews
Based on all the user reviews and ratings received by Olark and Tidio in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Tidio has 5 reviews
Pros
Easiness
Posted by - Naveen Pabreja
Cons
Sure, please provide the text you would like me to review.
Posted by - Naveen Pabreja
Pros
Tidio is way more advanced in logic technology than a few chatbots Ive used in the past. The UI is quite friendly and easy to customize. The offline chat option is detail-oriented, and this enables me to properly set all the options that will increase client conversion rates even when were offline. With Tidio, I get to know when a client is interactive during our conversation, and this keeps us engaged.
Posted by - Jason Emmanuel
Cons
Tidio has a negative impact on my websites speed performance, according to the reports from Chrome Developer Tools. I think the HTML and CSS are not minified, and this kind of affects my websites performance.
Posted by - Jason Emmanuel
Specifications
Check out the specifications of Olark and Tidio. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial (7 Days)
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Olark and Tidio. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Olark and Tidio work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Olark and Tidio and learn how they operate. Explore the company name, its location, and more!
Olark
Alternatives
FAQs
Olark and Tidio cater to which types of businesses?
Olark is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Tidio is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Do Olark and Tidio offer a free trial?
Yes, Olark and Tidio provide a free trial to its users.
For what other purposes can Olark and Tidio be used?
Apart from being a Live Chat software, Olark can be used as a customer feedback software, live chat software, customer loyalty program software and customer engagement software, while Tidio can be utilized as a ticketing management software, help desk software and live chat software.
What level of customer support can I expect from Olark and Tidio?
Olark provides customer support over various channels including phone, email, live support and tickets, and Tidio provides customer support over email, live support, tickets and more.
Which mobile platforms do Olark and Tidio support?
Olark and Tidio both support Android and IOS.
Tidio
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