Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Olark vs. Tidio all in one place to simplify your decision-making process. Olark is rated 4.8 while Tidio is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Live Chat Software Products ›››
Plans and Pricing
Compare pricing of Olark vs Tidio with the following detailed pricing plan info. Olark comes in 1 packages: Billed monthly. On the other hand, Tidio comes in 3 packages: Free, Chatbots, Communicator.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Olark and Tidio for better insights.
.png)
.png)
.jpg)
.png)
Awards
Olark and Tidio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Olark and Tidio. You can purchase Olark with Agent/Month payment plans. Whereas, Tidio provides Per Month payment plans. Olark provides a free trial whereas, Tidio does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Olark and Tidio based on their key features and functionalities to pick the right one for your business.
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Personal Greetings
Email Integration
Task Management
Contact Management
Work order management
Customer DataBase
Social Media Integration
Assignment Management
Workflow Management
Email Management
Dashboard
Still Confused to find the best software?
Overall Ratings
Compare how Olark stacks up against Tidio in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Olark and Tidio in Live Chat Software category, we've provided an average user rating for each software below. Olark has 4 reviews while Tidio has 3 reviews
Consummate and superlative Help Desk Software.
Pros
It's simple to create tickets and also receive tickets response quickly with this tool.It increases customers satisfaction.It offers excellent customer support services.
Cons
For the moment that I have used Tidio,It has never failed hence I have nothing to dislike.
They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it.
Pros
Hiver channels Google Group emails to tabs in your inbox. They are organized separately from your regular inbox and from each other. As emails come into groups you are a member of they can be assigned to users in that group. Emails can be passed back and forth, commented on, tagged etc. They can even be moved to another group
Cons
It was hard for me to find a con for this tool as it offers all the essential features that I need to sort my emails and supervise the email flow for our team. However, I found probably a glitch when emails that are on "pending" status are not automatically opened whenever they get a reply.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Olark is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. Tidio is available on Web App desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Olark with Tidio. Olark offers Email, Phone, Live Support, Training and Tickets to its customers, while Tidio provides Email, Live Support and Tickets.
phone
live support
tickets
training
live support
tickets
phone
live support
training
Languages Supported
Olark and Tidio are supported in the following languages.
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
English
French
German
Italian
Portuguese
Spanish
English
Typical Customer
The target customer base of Olark vs Tidio is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Agencies
Startups
SMEs
Enterprises
Integrations
Find out which tools Olark and Tidio integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
Shopify
WordPress
Squarespace
Wix
PrestaShop
BigCommerce
Ecwid
Ecommerce
Messenger
External Email Inbox
Gmail
Video
To gain a better understanding of how these Olark and Tidio work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Olark and Tidio and learn how they operate. Explore the company name, its location, and more!
Olark
More Comparisons
Alternatives
