Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Ooma is headquartered at Sunnyvale, while magicJack is headquartered at West Palm Beach. Choosing software like Ooma or magicJack requires thorough contemplation and comparing key factors. The question remains - Ooma vs. magicJack - which is the superior option? Check out the in-depth comparison now!
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List of All Cloud Telephony Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Ooma vs magicJack with the following detailed pricing plan info. Ooma comes in 1 packages: Basic. On the other hand, magicJack has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Ooma and magicJack based on their key features and functionalities to pick the right one for your business.
- Skill Based Routing
- Outbound Dialing
- Outbound Reporting
- Call Monitoring
- Ivr / Voice Recognition
- Interactive Voice Response (ivr)
- Automated Call Distribution (acd)
- Call Logging
- Agent Status Tracking
- Voip
- Virtual Call Center
- Call Transfer
- Contact Management
- Call Back Requests
- Barge In
- Skill Based Routing
- Outbound Dialing
- Outbound Reporting
- Call Monitoring
- Ivr / Voice Recognition
- Interactive Voice Response (ivr)
- Automated Call Distribution (acd)
- Call Logging
- Agent Status Tracking
- Voip
- Virtual Call Center
- Call Transfer
- Contact Management
- Call Back Requests
- Barge In
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Ooma and magicJack for better insights.
Awards
Ooma and magicJack have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Ooma and magicJack in Cloud Telephony Software category, we've provided an average user rating for each software below. Ooma has 2 reviews while magicJack has not received any reviews. Be the first one to write magicJack review
Pros
Ooma Office phone framework is not difficult to utilize, works well with our web, has all the necessary accessories for our current phone hardware (didnt need to upgrade), and is very practical. The app for my phone makes it very easy to make and receive calls when Im out of the office with our old landline number. It was easy to transfer our previous local phone number.
Posted by - saipureddy chandrasekhar
Pros
The idea of it is great. Low-cost phone service and I was able to port my number, albeit for a fee.
Posted by - Laura De La Garza
Cons
A few details: 1) Informing of the evacuation of old messages, I would like the capacity to recover messages or, at any rate, permit me to back them up prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.
Posted by - saipureddy chandrasekhar
Cons
Tech support should have been able to solve my issue without my creating and paying for a second account.
Posted by - Laura De La Garza
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Ooma and magicJack. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Ooma and magicJack work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Ooma and magicJack and learn how they operate. Explore the company name, its location, and more!
magicJack VocalTec Ltd
West Palm Beach
Alternatives
FAQs
What are the key features of Ooma and magicJack?
Key features of Ooma include call routing, interactive voice response (ivr), call queuing, call recording, real time analytics, customizable dashboards, while magicJack offers features, such as unlimited local and long distance calling, auto attendant, call forwarding, voicemail to email.
What level of customer support can I expect from Ooma and magicJack?
Ooma provides customer support over various channels including phone, email, live support and tickets, and magicJack provides customer support over email and more.
Which mobile platforms do Ooma and magicJack support?
Ooma supports Android and IOS, while magicJack supports Android and IOS.
Do Ooma and magicJack offer a free trial?
Yes, Ooma and magicJack provide a free trial to its users.
For what other purposes can Ooma and magicJack be used?
Apart from being a Cloud Telephony software, Ooma can be used as a call tracking software, cloud telephony software, call center software and telecommunication software, while magicJack can be utilized as a cloud phone system and voip phone services.
Ooma
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