As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Ooma and magicJack. For a better product experience, Ooma offers customer support on Email, Phone, Live Support, Training and Tickets and magicJack offers customer support on Email.
You May Also Like
Featured products that are similar to the ones you selected below.
All Call Center Software Products ›››
Plans and Pricing
Compare pricing of Ooma vs magicJack with the following detailed pricing plan info. Ooma comes in 1 packages: Basic. On the other hand, magicJack has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Ooma and magicJack for better insights.
Awards
Ooma and magicJack have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Give a review to increase their chance of winning Awards
Write a ReviewGive a review to increase their chance of winning Awards
Write a Review
Payment Type
Below is the comparison of the starting price and payment method of Ooma and magicJack. You can purchase Ooma with Per Month payment plans. Whereas, Information related to the payment plans of magicJack is unavailable. Ooma provides a free trial whereas, magicJack does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Features
Compare between Ooma and magicJack based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Management
Call Monitoring
Call Logging
Virtual Call Center
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
Call Routing
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call Transfer
Call List Management
Virtual Extensions
Employee Directory
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
Still Confused to find the best software?
Overall Ratings
Compare how Ooma stacks up against magicJack in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Ooma and magicJack in Call Center Software category, we've provided an average user rating for each software below. Ooma has 2 reviews while magicJack has not received any reviews. Be the first one to write magicJack review
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
No reviews yet. Be the first to review
Write a reviewCommunication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. magicJack is available on Web App desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
IOS
Android
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Ooma with magicJack. Ooma offers Email, Phone, Live Support, Training and Tickets to its customers, while magicJack provides Email.
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Ooma and magicJack are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Ooma vs magicJack is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Ooma and magicJack work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Ooma and magicJack and learn how they operate. Explore the company name, its location, and more!
More Comparisons
.jpg){kind=logo}
.png){kind=logo}
.png){kind=logo}
Alternatives
