Are you struggling to find the perfect Cloud Telephony Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Ooma vs. OpenPhone all in one place to simplify your decision-making process. Ooma is rated 4.0 while OpenPhone is rated 4.5.
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List of All Cloud Telephony Software
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Plans and Pricing
Compare pricing of Ooma vs OpenPhone with the following detailed pricing plan info. Ooma comes in 1 packages: Basic. On the other hand, OpenPhone comes in 2 packages: Starter, Business.
- Free Plan
- Free Trial
- Free Plan
- Free Trial (7 Days)
Features
Compare between Ooma and OpenPhone based on their key features and functionalities to pick the right one for your business.
- Virtual Call Center
- Call Back Requests
- CRM Integration
- Interactive Voice Response (ivr)
- Multi User Collaboration
- Call Management
- Whisper Coaching
- Skill Based Routing
- Call Recording
- Contact Management
- Ivr / Voice Recognition
- Performance Metrics
- Real Time Analytics
- Outbound Reporting
- Voicemail Transcription
- Virtual Call Center
- Call Back Requests
- CRM Integration
- Interactive Voice Response (ivr)
- Multi User Collaboration
- Call Management
- Whisper Coaching
- Skill Based Routing
- Call Recording
- Contact Management
- Ivr / Voice Recognition
- Performance Metrics
- Real Time Analytics
- Outbound Reporting
- Voicemail Transcription
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Ooma and OpenPhone for better insights.
Awards
Ooma and OpenPhone have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Ooma and OpenPhone in Cloud Telephony Software category, we've provided an average user rating for each software below. Ooma has 2 reviews while OpenPhone has 16 reviews
Pros
The idea of it is great. Low-cost phone service and I was able to port my number, albeit for a fee.
Posted by - Laura De La Garza
Pros
Ooma Office phone framework is not difficult to utilize, works well with our web, has all the necessary accessories for our current phone hardware (didnt need to upgrade), and is very practical. The app for my phone makes it very easy to make and receive calls when Im out of the office with our old landline number. It was easy to transfer our previous local phone number.
Posted by - saipureddy chandrasekhar
Cons
Tech support should have been able to solve my issue without my creating and paying for a second account.
Posted by - Laura De La Garza
Cons
A few details: 1) Informing of the evacuation of old messages, I would like the capacity to recover messages or, at any rate, permit me to back them up prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.
Posted by - saipureddy chandrasekhar
Pros
Its great for texting. Its great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop. The UI is great and really intuitive.
Posted by - naveed tanoli
Pros
The AI features, like summaries, transcripts, and AI-generated contacts.
Posted by - Juraj Pal
Cons
Integration with HubSpot - it doesnt communicate both ways with HubSpot. Setting and marking follow-ups could be much better. Allowing us to set lead stages would be a huge improvement for us. Things like called, not interested, bad number, follow-up, closed, etc. Showing analytics like the time when most people respond, answer calls, etc. would be super helpful.
Posted by - naveed tanoli
Cons
More guidance is required during the carrier registration process to complete it.
Posted by - Juraj Pal
Specifications
Check out the specifications of Ooma and OpenPhone. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial (7 Days)
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Ooma and OpenPhone. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
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Company Details
Get insight into the company details Ooma and OpenPhone and learn how they operate. Explore the company name, its location, and more!
Alternatives
FAQs
For what other purposes can Ooma and OpenPhone be used?
Apart from being a Cloud Telephony software, Ooma can be used as a call tracking software, cloud telephony software, call center software and telecommunication software, while OpenPhone can be utilized as a call recording software, cloud telephony software and contact management software.
Do Ooma and OpenPhone offer a free trial?
Yes, Ooma and OpenPhone provide a free trial to its users.
What are the key features of Ooma and OpenPhone?
Key features of Ooma include call routing, interactive voice response (ivr), call queuing, call recording, real time analytics, customizable dashboards, while OpenPhone offers features, such as call forwarding, voicemail transcription, call recording, auto attendant.
Ooma and OpenPhone cater to which types of businesses?
Ooma is suitable for Startups, Enterprises & SMBs, whereas OpenPhone is suitable for Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Ooma and OpenPhone?
Ooma provides customer support over various channels including phone, email, live support and tickets, and OpenPhone provides customer support over phone, email, live support and more.
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