In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Ooma versus OpenPhone. To get better insight, here’s how users have rated these products. Ooma is rated 4.0 while OpenPhone is rated 4.4.
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Plans and Pricing
Compare pricing of Ooma vs OpenPhone with the following detailed pricing plan info. Ooma comes in 1 packages: Basic. On the other hand, OpenPhone comes in 2 packages: Standard, Premium.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Ooma and OpenPhone for better insights.
Awards
Ooma and OpenPhone have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
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Payment Type
Below is the comparison of the starting price and payment method of Ooma and OpenPhone. You can purchase Ooma with Per Month payment plans. Whereas, OpenPhone provides User/Month payment plans. Ooma provides a free trial whereas, OpenPhone does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Features
Compare between Ooma and OpenPhone based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Management
Call Monitoring
Call Logging
Virtual Call Center
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call Routing
Call Recording
Call Monitoring
IVR / Voice Recognition
Call Logging
Video Call Recording
Mobile Access
Virtual Extensions
Employee Directory
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Overall Ratings
Compare how Ooma stacks up against OpenPhone in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Ooma and OpenPhone in Call Center Software category, we've provided an average user rating for each software below. Ooma has 2 reviews while OpenPhone has 7 reviews
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
2 years experience.
Pros
Software is very good and excellent features to undertake this software.
Cons
Nothing to improve.Already checked and very interesting to use this products
Review for Vonage
Pros
Extensive Feature Set and Integrations: Many users have praised Vonage Business Communications for its extensive feature set and wide range of integrations, stating that it covers almost every feature and integration imaginable.
Cons
Inconvenient Extension Limit: Some users have expressed frustration with the extension limit of three devices in Vonage Business Communications, as it restricts their ability to work efficiently across multiple locations.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. OpenPhone is available on Web App desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Ooma with OpenPhone. Ooma offers Email, Phone, Live Support, Training and Tickets to its customers, while OpenPhone provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
training
Languages Supported
Ooma and OpenPhone are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Ooma vs OpenPhone is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Startups
SMEs
Agencies
Enterprises
Startups
Enterprises
SMEs
Freelancer
Integrations
Find out which tools Ooma and OpenPhone integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Salesforce
Gong
Hubspot
Google contacts
Slack
Zapier
ClickSend
Turis
KrispCall
(Not Provided by Vendor)
Video
To gain a better understanding of how these Ooma and OpenPhone work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Ooma and OpenPhone and learn how they operate. Explore the company name, its location, and more!
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