Choosing the right Business Phone System solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by OpenPhone and Phone.com. The critical question remains: OpenPhone versus Phone.com - which is better? OpenPhone offers robust features such as Contact Management, Call Routing and API Integration while Phone.com has features like CRM integration, Multiuser Login & Role-based access control and SMS.

Plans and Pricing

Compare pricing of OpenPhone vs Phone.com with the following detailed pricing plan info. OpenPhone comes in 2 packages: Starter, Business. On the other hand, Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users.

Starter
$ 19

User/Month

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Business
$ 33

User/Month

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Basic Users
$ 13

Per Month - Per User

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Plus Users
$ 20

Per Month - Per User

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Pro Users
$ 2999

Per Month - Per User

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of OpenPhone and Phone.com for better insights.

OpenPhone Screenshot
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1/5

OpenPhone Screenshot OpenPhone Screenshot OpenPhone Screenshot OpenPhone Screenshot
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OpenPhone Screenshot
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1/2

OpenPhone Screenshot
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Awards

OpenPhone and Phone.com have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Business Phone System category.

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OpenPhone Award

Payment Type

Below is the comparison of the starting price and payment method of OpenPhone and Phone.com. You can purchase OpenPhone with User/Month payment plans. Whereas, Phone.com provides Per Month - Per User payment plans. OpenPhone provides a free trial whereas, Phone.com does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between OpenPhone and Phone.com based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

API Integration

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

VoIP

Call Logging

Mobile Access

Chat / Messaging

Team Chat

CRM integration

SMS Messaging

Business Phone Number

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CRM integration

Multiuser Login & Role-based access control

SMS

Mobile App

Contact Management

Call Routing

Internal Call Transfer

Online Fax

Multiple Extension

Call Recording

Call Logs

Toll Free Number

Call Management

Self Service Portal

Caller ID

Conferencing

IVR / Voice Recognition

VoIP

Call Logging

Video Call Recording

Email Notifications

Mobile Access

International Numbers

Outbound Caller ID

Personalized Greetings

Forward to Phone

Desktop Notifications

Audio / Video Conferencing

Chat / Messaging

Call Transfer

Call List Management

Fax Management

Virtual Extensions

Web Conferencing

Employee Directory

Call Hold

Call Conference

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Phone Support

Call Mute

Caller Identification

Voice Mail

Unified Communications

Ring Groups

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CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how OpenPhone stacks up against Phone.com in terms of ratings and user experience. Select the Business Phone software that perfectly aligns with your business requirements.

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by OpenPhone and Phone.com in Business Phone System category, we've provided an average user rating for each software below. OpenPhone has 8 reviews while Phone.com has not received any reviews. Be the first one to write Phone.com review

Emmanuel Sebastian

One of the best VoIP services that is affordable and simple to use

Pros

OpenPhone's text messaging services are on par with, if not better than, the standard text services I personally use. For someone like me who needs to communicate with my US clients on a regular basis, this is incredibly convenient.

Cons

Sometimes, when files are shared through text, it takes an unusually long time to receive them.

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Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Business Phone System. OpenPhone is available on Web App desktop platforms. Phone.com is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing OpenPhone with Phone.com. OpenPhone offers Email, Phone, Live Support and Tickets to its customers, while Phone.com provides Phone, Live Support and Tickets.

phone

email

live support

tickets

phone

live support

tickets

phone

email

live support

tickets

training

Languages Supported

OpenPhone and Phone.com are supported in the following languages.

English

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of OpenPhone vs Phone.com is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Freelancer

Startups

Integrations

Find out which tools OpenPhone and Phone.com integrate with and make the right choice. Get the Business Phone software that connects with your preferred apps for best results!

Gong

Google contacts

HubSpot

Salesforce

Slack

Webhooks

Zapier

Zapier

Zoho

(Not Provided by Vendor)

Video

To gain a better understanding of how these OpenPhone and Phone.com work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details OpenPhone and Phone.com and learn how they operate. Explore the company name, its location, and more!

Company Name :

OpenPhone Technologies Inc

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Phone.com

Headquarter :

Newark

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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