Choosing the right Help Desk Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Opsgenie and PagerDuty. The critical question remains: Opsgenie versus PagerDuty - which is better? Opsgenie offers robust features such as escalation policies, reporting and analytics and alert enrichment while PagerDuty has features like stakeholder communication and escalation policies.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Opsgenie vs PagerDuty with the following detailed pricing plan info. Opsgenie has not provided information about its pricing. On the other hand, PagerDuty comes in 4 packages: Lite, Basic, Standard, Enterprise.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Opsgenie and PagerDuty based on their key features and functionalities to pick the right one for your business.
- Escalation Policies
- Reporting And Analytics
- Alert Enrichment
- Contact Management
- Maintenance Mode
- Team Collaboration
- Alerting
- Escalation Management
- User Roles And Permissions
- Real Time Monitoring
- Post Incident Analysis
- Incident Timeline
- Server Performance
- Stakeholder Communication
- Customizable Alerts
- Escalation Policies
- Reporting And Analytics
- Alert Enrichment
- Contact Management
- Maintenance Mode
- Team Collaboration
- Alerting
- Escalation Management
- User Roles And Permissions
- Real Time Monitoring
- Post Incident Analysis
- Incident Timeline
- Server Performance
- Stakeholder Communication
- Customizable Alerts
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Opsgenie and PagerDuty for better insights.
Awards
Opsgenie and PagerDuty have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Opsgenie and PagerDuty in Help Desk Software category, we've provided an average user rating for each software below. Opsgenie has received no reviews while PagerDuty has 1 review
No reviews yet. Be the first to review
Write a ReviewPros
Easy to use
Posted by - Jithin
Cons
Certainly! Please provide the text you would like me to review.
Posted by - Jithin
Specifications
Check out the specifications of Opsgenie and PagerDuty. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Opsgenie and PagerDuty work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Opsgenie and PagerDuty and learn how they operate. Explore the company name, its location, and more!
Atlassian
PagerDuty, Inc
Alternatives
FAQs
What are the key features of Opsgenie and PagerDuty?
Key features of Opsgenie include incident management, alerting, on call scheduling, escalation policies, notification management, reporting and analytics, while PagerDuty offers features, such as incident response, on call management, alerting and notifications, event intelligence.
Which mobile platforms do Opsgenie and PagerDuty support?
Opsgenie and PagerDuty both support Android and IOS.
What level of customer support can I expect from Opsgenie and PagerDuty?
Opsgenie provides customer support over various channels including email, and PagerDuty provides customer support over phone, email, live support and more.
Do Opsgenie and PagerDuty offer a free trial?
Opsgenie provides a free trial, while PagerDuty doesn’t offer free trial.
Opsgenie and PagerDuty cater to which types of businesses?
Opsgenie and PagerDuty both cater to Startups, SMBs, Mid-Market & Enterprises.
Opsgenie
