In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Oracle CRM versus Microsoft Dynamics CRM. To get better insight, here’s how users have rated these products. Oracle CRM is rated 4.5 while Microsoft Dynamics CRM is rated 4.7.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Oracle CRM and Microsoft Dynamics CRM for better insights.
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Awards
Oracle CRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Payment Type
Below is the comparison of the starting price and payment method of Oracle CRM and Microsoft Dynamics CRM. Information related to the payment plans of Oracle CRM is unavailable. Whereas, Information related to the payment plans of Microsoft Dynamics CRM is unavailable. Oracle CRM provides a free trial whereas, Microsoft Dynamics CRM does not provide a free trial.
Free Trial
Monthly
Free Trial
Both
Free Trial
Monthly
Yearly
Features
Compare between Oracle CRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.
Accounting
CRM & Sales Dashboards
CRM & Sales Reports
Customer Support
Document Management
Email Marketing / SMS Marketing
Inventory Management
Marketing Analytics
Marketing Automation
Product Database
Customer Support
Email Integration
Lead Generation
Marketing Automation
Marketing Collateral
Project Management
Supplier and Purchase Order Management
Solution Management
Sales Tracking
Opportunity Management
Accounting
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
CRM integration
Email Integration
Email Templates
Appointment Management
Sales Forecasting
User Ratings
Based on all the user reviews and ratings received by Oracle CRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. Oracle CRM has 11 reviews while Microsoft Dynamics CRM has 6 reviews
islam. Pakistan
Review for Oracle CRM
Pros
It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements. The solution is smooth, easy to use, easy to customize and it has many feature
Cons
Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round.
Silky Singla
Microsoft Dynamics CRM
Pros
Data Unification is one the best features about this product.
Cons
Product is pricey as compared to market competitor products
Emilio Alvarez
Improve the way sales are made
Pros
What impressed me the most was its task automation system Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.
Cons
Although Pipedrive Software is intuitive to use, it may take some getting used to to become familiar with all of its functionality.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. Oracle CRM is available on Windows, Linux, Macintosh desktop platforms and Android, IOS mobile platforms. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Windows
Macintosh
IOS
Android
Web App
Windows
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Oracle CRM vs Microsoft Dynamics CRM with the following detailed pricing plan info.
Essential
USD 22
User/Month
Lead, deal, contact, calendar and pipeline management
Seamless data import and 400+ integrations
24/7, multi-language support
Advanced
USD 38
User/Month
Essential Plan +
Full email sync with templates, open and click tracking and group emailing
Automations builder, including email sequences
Meeting, email and video call scheduling
Professional (Most Popular)
USD 60
Users/Month
Advanced Plan +
Streamlined lead routing and account access controls for teams
Document and contract management with e-signatures
Revenue forecasts and deeper reporting capabilities
Extra deal and field customization options
Power
USD 75
User/Month
Professional Plan +
Project planning, tracking and delivery
Phone support and CRM implementation
Scalable control of account permissions and visibilities
Ideal for increasingly busy pipelines and complex team structures
Enterprise
USD 119
User/Month
Power Plan +
Enhanced security preferences
Complete access to all features
Unlimited reports and customizations
Double the number of automations per user
Customer Support
The quality and timeliness of support are important parameters when comparing Oracle CRM with Microsoft Dynamics CRM. Oracle CRM offers Email, Phone, Live Support and Training to its customers, while Microsoft Dynamics CRM provides Email.
phone
live support
training
live support
tickets
training
Languages Supported
Oracle CRM and Microsoft Dynamics CRM are supported in the following languages.
English
English
Chinese
Czech
Dutch
English
Esperanto
Estonian
Finnish
French
German
Indonesian
Italian
Japanese
Korean
Latvian/Lettish
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Ukrainian
Typical Customer
The target customer base of Oracle CRM vs Microsoft Dynamics CRM is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Oracle CRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.
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