As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of osTicket and HubSpot Service Hub. For a better product experience, osTicket offers customer support on Email, Phone and Training and HubSpot Service Hub offers customer support on Email and Phone.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of osTicket vs HubSpot Service Hub with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between osTicket and HubSpot Service Hub based on their key features and functionalities to pick the right one for your business.
- Role Based Access
- Custom Fields
- Automated Routing
- Custom Forms
- Attachment Handling
- Service Level Management
- Customizable Templates
- Ticket Filters
- Customer Portal
- Help Topics
- Internal Notes
- Email Integration
- Dashboard Reports
- Service Level Agreements (slas)
- Knowledge Base
- Role Based Access
- Custom Fields
- Automated Routing
- Custom Forms
- Attachment Handling
- Service Level Management
- Customizable Templates
- Ticket Filters
- Customer Portal
- Help Topics
- Internal Notes
- Email Integration
- Dashboard Reports
- Service Level Agreements (slas)
- Knowledge Base
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of osTicket and HubSpot Service Hub for better insights.
Awards
osTicket and HubSpot Service Hub have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by osTicket and HubSpot Service Hub in Help Desk Software category, we've provided an average user rating for each software below. osTicket has 2 reviews while HubSpot Service Hub has not received any reviews. Be the first one to write HubSpot Service Hub review
No reviews yet. Be the first to review
Write a ReviewNo reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of osTicket and HubSpot Service Hub. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these osTicket and HubSpot Service Hub work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details osTicket and HubSpot Service Hub and learn how they operate. Explore the company name, its location, and more!
Enhancesoft LLC
HubSpot
Cambridge
Alternatives
FAQs
osTicket and HubSpot Service Hub cater to which types of businesses?
osTicket is suitable for Startups, SMBs & Freelancer, whereas HubSpot Service Hub is suitable for Startups, SMBs & Enterprises.
What level of customer support can I expect from osTicket and HubSpot Service Hub?
osTicket provides customer support over various channels including phone, email and training, and HubSpot Service Hub provides customer support over phone, email and more.
Which mobile platforms do osTicket and HubSpot Service Hub support?
osTicket supports Android and IOS, while HubSpot Service Hub supports Android.
What are the key features of osTicket and HubSpot Service Hub?
Key features of osTicket include ticket management, custom fields, agent collision avoidance, auto responder, email integration, service level agreements (slas), while HubSpot Service Hub offers features, such as ticketing, customer feedback, knowledge base, live chat.
For what other purposes can osTicket and HubSpot Service Hub be used?
Apart from being a Help Desk software, osTicket can be used as a ticketing management software, help desk software, customer service software and content creation tools, while HubSpot Service Hub can be utilized as a call center software, live chat software and complaint management system.
osTicket
.png){kind=logo}
