Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Ozonetel CloudAgent is headquartered at Hyderabad, while Service Fusion is headquartered at Array. Choosing software like Ozonetel CloudAgent or Service Fusion requires thorough contemplation and comparing key factors. The question remains - Ozonetel CloudAgent vs. Service Fusion - which is the superior option? Check out the in-depth comparison now!
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List of All Cloud Telephony SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Ozonetel CloudAgent vs Service Fusion with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Ozonetel CloudAgent and Service Fusion based on their key features and functionalities to pick the right one for your business.
- Multiple Extension
- Voice Broadcasting
- Customisable Welcome Greeting
- Agent Performance Reports
- Internal Call Transfer
- Multiuser Login & Role Based Access Control
- Automatic Call Distribution (acd)
- Omnichannel Support
- CRM Integration
- Contact Management
- Call Recording
- Call Logs
- Multiple Accessline
- Call Monitoring
- Skill Based Routing
- Multiple Extension
- Voice Broadcasting
- Customisable Welcome Greeting
- Agent Performance Reports
- Internal Call Transfer
- Multiuser Login & Role Based Access Control
- Automatic Call Distribution (acd)
- Omnichannel Support
- CRM Integration
- Contact Management
- Call Recording
- Call Logs
- Multiple Accessline
- Call Monitoring
- Skill Based Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Ozonetel CloudAgent and Service Fusion for better insights.
Awards
Ozonetel CloudAgent and Service Fusion have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by Ozonetel CloudAgent and Service Fusion in Cloud Telephony Software category, we've provided an average user rating for each software below. Ozonetel CloudAgent has 3 reviews while Service Fusion has not received any reviews. Be the first one to write Service Fusion review
Pros
The customer support is by far the most impressive point. Features are by far the same as compared to other companies, but the customer support is great in Ozonetel, which is evident.
Posted by - Ashish Singh
Cons
So far, nothing, and I hope it will go on like this in the future.
Posted by - Ashish Singh
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Ozonetel CloudAgent and Service Fusion. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Ozonetel CloudAgent and Service Fusion work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Ozonetel CloudAgent and Service Fusion and learn how they operate. Explore the company name, its location, and more!
Ozonetel
Hyderabad
Service Fusion
Alternatives
FAQs
Ozonetel CloudAgent is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Service Fusion is suitable for Startups, Enterprises & SMBs.
Ozonetel CloudAgent provides customer support over various channels including email, and Service Fusion provides customer support over phone, email, live support and more.
Key features of Ozonetel CloudAgent include automatic call distribution (acd), interactive voice response (ivr), call recording, real time analytics, call monitoring, predictive dialer, while Service Fusion offers features, such as job management, scheduling and dispatching, customer management, mobile app.
Apart from being a Cloud Telephony software, Ozonetel CloudAgent can be used as a call recording software, call tracking software, predictive dialer software and telemarketing software, while Service Fusion can be utilized as a hvac software, roofing software and hvac estimating software.
Ozonetel CloudAgent