Identifying the ideal Cloud Telephony Software to suit your specific requirements can be challenging. Ozonetel CloudAgent is headquartered at Hyderabad, while Service Fusion is headquartered at Array. Choosing software like Ozonetel CloudAgent or Service Fusion requires thorough contemplation and comparing key factors. The question remains - Ozonetel CloudAgent vs. Service Fusion - which is the superior option? Check out the in-depth comparison now!

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List of All Cloud Telephony Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Cloud Telephony

4.7

(3 Reviews)
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Free Demo

Field Service Management

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Free Demo
Free Demo

Plans and Pricing

Compare pricing of Ozonetel CloudAgent vs Service Fusion with the following detailed pricing plan info.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Ozonetel CloudAgent and Service Fusion based on their key features and functionalities to pick the right one for your business.

  • Multiple Extension
  • Voice Broadcasting
  • Customisable Welcome Greeting
  • Agent Performance Reports
  • Internal Call Transfer
  • Multiuser Login & Role Based Access Control
  • Automatic Call Distribution (acd)
  • Omnichannel Support
  • CRM Integration
  • Contact Management
  • Call Recording
  • Call Logs
  • Multiple Accessline
  • Call Monitoring
  • Skill Based Routing
View All Ozonetel CloudAgent Features
  • Multiple Extension
  • Voice Broadcasting
  • Customisable Welcome Greeting
  • Agent Performance Reports
  • Internal Call Transfer
  • Multiuser Login & Role Based Access Control
  • Automatic Call Distribution (acd)
  • Omnichannel Support
  • CRM Integration
  • Contact Management
  • Call Recording
  • Call Logs
  • Multiple Accessline
  • Call Monitoring
  • Skill Based Routing
View All Service Fusion Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Ozonetel CloudAgent and Service Fusion for better insights.

(Not Provided by Vendor)
Ozonetel CloudAgent Screenshot
eye icon

1/5

Ozonetel CloudAgent Screenshot Ozonetel CloudAgent Screenshot Ozonetel CloudAgent Screenshot Ozonetel CloudAgent Screenshot
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Ratings

Compare how Ozonetel CloudAgent stacks up against Service Fusion in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Ozonetel CloudAgent Reviews

Awards

Ozonetel CloudAgent and Service Fusion have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

Ozonetel CloudAgent Award
Ozonetel CloudAgent Award

User Reviews

Based on all the user reviews and ratings received by Ozonetel CloudAgent and Service Fusion in Cloud Telephony Software category, we've provided an average user rating for each software below. Ozonetel CloudAgent has 3 reviews while Service Fusion has not received any reviews. Be the first one to write Service Fusion review

Pros

The customer support is by far the most impressive point. Features are by far the same as compared to other companies, but the customer support is great in Ozonetel, which is evident.

Posted by - Ashish Singh

Cons

So far, nothing, and I hope it will go on like this in the future.

Posted by - Ashish Singh

View All Ozonetel CloudAgent Reviews

No reviews yet. Be the first to review

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Specifications

Check out the specifications of Ozonetel CloudAgent and Service Fusion. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Ozonetel CloudAgent and Service Fusion work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Ozonetel CloudAgent and Service Fusion and learn how they operate. Explore the company name, its location, and more!

Company Name

Ozonetel

Headquarter

Hyderabad

Company Name

Service Fusion

FAQs

Ozonetel CloudAgent is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Service Fusion is suitable for Startups, Enterprises & SMBs.

Ozonetel CloudAgent provides customer support over various channels including email, and Service Fusion provides customer support over phone, email, live support and more.

Key features of Ozonetel CloudAgent include automatic call distribution (acd), interactive voice response (ivr), call recording, real time analytics, call monitoring, predictive dialer, while Service Fusion offers features, such as job management, scheduling and dispatching, customer management, mobile app.

Apart from being a Cloud Telephony software, Ozonetel CloudAgent can be used as a call recording software, call tracking software, predictive dialer software and telemarketing software, while Service Fusion can be utilized as a hvac software, roofing software and hvac estimating software.

Ozonetel CloudAgent

Free Demo
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