As one of the most essential tools in the current market, Business Phone System solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Phone.com and Ooma. For a better product experience, Phone.com offers customer support on Phone, Live Support and Tickets and Ooma offers customer support on Email, Phone, Live Support, Training and Tickets.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Phone.com and Ooma for better insights.
Awards
Phone.com and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Business Phone System category.
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Payment Type
Below is the comparison of the starting price and payment method of Phone.com and Ooma. You can purchase Phone.com with Per Month - Per User payment plans. Whereas, Ooma provides Per Month payment plans. Phone.com provides a free trial whereas, Ooma does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Free Trial
Monthly
Features
Compare between Phone.com and Ooma based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
SMS
Mobile App
Contact Management
Call Routing
Internal Call Transfer
Online Fax
Multiple Extension
Call Recording
Call Routing
Call Management
Call Monitoring
Call Logging
Virtual Call Center
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
User Ratings
Based on all the user reviews and ratings received by Phone.com and Ooma in Business Phone System category, we've provided an average user rating for each software below. Phone.com has received no reviews while Ooma has 1 review
No reviews yet. Be the first to review
Write a reviewsaipureddy chandrasekhar
Ooma office is an incredible VOIP Answer for a SMB
Pros
Ooma Office phone framework is not difficult to utilize, carries out well with our web, has generally important adornments for our ongoing telephone equipment (didn't have to redesign), and is exceptionally practical. The application for my telephone makes it exceptionally simple to settle on and get decisions when I'm out of the workplace with our old landline number. It was simple to transfer our previous local phone number.
Cons
a few details: 1) informing or the evacuation of old messages, would like the capacity to recover messages or at any rate, permit me to uphold them prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.
Sanjog Dhanvijay
Communication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Business Phone System. Phone.com is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, Macintosh desktop platforms and Android, IOS mobile platforms.
Windows
Macintosh
IOS
Android
Windows
Macintosh
IOS
Android
Web App
IOS
Android
Plans and Pricing
Compare pricing of Phone.com vs Ooma with the following detailed pricing plan info. Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users. On the other hand, Ooma comes in 1 packages: Basic.
Basic Users
USD 12.99
Per Month - Per User
300 Monthly Minutes
1 Phone Number Per Account
Free iOS and Android Apps
Video Conferencing with 10 Participants
50 Standard Voice Features
Plus Users
USD 19.99
Per Month - Per User
All feature in Base
Unlimited Minutes (Terms of Use Apply)
Video Converencing with 25 Participants
IP Desk Phone Compatible
Premium Hold Music
HIPAA Compliant Video
Pro Users
USD 2999
Per Month - Per User
Everything for Plus users and
Call Recording
Call Analytics
CRM Intetration
Voicemail Transcription
Video Conferencing with 100 Participants
Basic
USD 199
Per Month
Unlimited calling in U.S., Canada, Mexico and Puerto Rico
Low international rates
FREE number transfer
Business modes for open and closed hours
Easy installation
Bronze
USD 20
User/Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
Teams
SDAP : Patent Pending Technology
Soft Phone
Stand-Alone Dialer
Smart Dashboard
iOS and Android App
Call-Hold with Custom Music
Call Anywhere in the World
Call From any Number
Auto Switch
Call Forward ID
Voicemail Transcription
Voicemail Custom Greeting
Contact Management
Click-to-Call Chrome Extension
Chrome & App Notification
Last Called By
Media Matrics
Number Porting
Blacklist
Smart Switch
Unlimited Concurrent Calls
Ring All Devices
Set Default Number
Business Hours
Email notification for SMS and Voicemail
Global Connect
Country Blocking
User Rights
Call Logs
Data Records: 6 months
Pipedrive
Zoho
Intercom
Zendesk
Freshdesk
HubSpot
Slack
90+ business tools app and integrations
Knowledge Base
24/7 Chat Support
Email Support
Phone Support
Help center access
Silver
USD 30
User/Month
Everything in Bronze +
Unlimited Incoming Calls
Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Internal Team Calling
Call Cascading
Holiday Routing
Call Scribe
Feedback for Calls
Intelligent Reports/Analytics
Gamification
Per Min Call expense limit
Blacklist
3-Digit Editable Extension
Working Hours per User
After Call Work
Internal Team calling
On Call Notes
Customised Welcome Message
Multi-lingual IVR
Intelligent Reports/Analytics
Dynamic Number Insertion
Rest API
Data Records: Life Time
Platinum
USD 35
User/Month
Everything in Silver +
Power Dialer
Call Transfer
3 Way Calling
Call Barging
Route to External Number
Custom Caller ID
Forward to Multiple Device
Volume Discounts
Pause-Resume Recording
Call Whisper
Forward to Multiple device
Warm and Blind Transfer
Route to External Number
Conference calls (3 way calling)
Customer Support
The quality and timeliness of support are important parameters when comparing Phone.com with Ooma. Phone.com offers Phone, Live Support and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Phone.com and Ooma are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Phone.com vs Ooma is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Agencies
Startups
Enterprises
SMEs
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Phone.com and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.
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