Choosing the right Business Phone System solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Phone.com and Ooma. The critical question remains: Phone.com versus Ooma - which is better? Phone.com offers robust features such as CRM integration, Multiuser Login & Role-based access control and SMS while Ooma has features like Contact Management, Call Routing and Call Recording.

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Plans and Pricing

Compare pricing of Phone.com vs Ooma with the following detailed pricing plan info. Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users. On the other hand, Ooma comes in 1 packages: Basic.

Basic Users
$ 13

Per Month - Per User

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Plus Users
$ 20

Per Month - Per User

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Pro Users
$ 2999

Per Month - Per User

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Basic
$ 100

Per Month

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Sprout
$ 0

21 Days

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Blossom
$ 15

Agent/Month (Billed Annually)

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Garden
$ 29

Agent/Month (Billed Annually)

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Estate
$ 45

Agent/Month (Billed Annually)

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Forest
$ 69

Agent/Month (Billed Annually)

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Phone.com and Ooma for better insights.

Phone.com Screenshot
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1/2

Phone.com Screenshot
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Phone.com Screenshot
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1/5

Phone.com Screenshot Phone.com Screenshot Phone.com Screenshot Phone.com Screenshot
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Phone.com Screenshot
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1/5

Phone.com Screenshot Phone.com Screenshot Phone.com Screenshot Phone.com Screenshot
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Awards

Phone.com and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Business Phone System category.

Phone.com Award
Phone.com Award
Phone.com Award
Payment Type

Below is the comparison of the starting price and payment method of Phone.com and Ooma. You can purchase Phone.com with Per Month - Per User payment plans. Whereas, Ooma provides Per Month payment plans. Phone.com provides a free trial whereas, Ooma does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Phone.com and Ooma based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

SMS

Mobile App

Contact Management

Call Routing

Internal Call Transfer

Online Fax

Multiple Extension

Call Recording

Call Logs

Toll Free Number

Call Management

Self Service Portal

Caller ID

Conferencing

IVR / Voice Recognition

VoIP

Call Logging

Video Call Recording

Email Notifications

Mobile Access

International Numbers

Outbound Caller ID

Personalized Greetings

Forward to Phone

Desktop Notifications

Audio / Video Conferencing

Chat / Messaging

Call Transfer

Call List Management

Fax Management

Virtual Extensions

Web Conferencing

Employee Directory

Call Hold

Call Conference

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Phone Support

Call Mute

Caller Identification

Voice Mail

Unified Communications

Ring Groups

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Contact Management

Call Routing

Call Recording

Call Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

VoIP

Call Logging

Virtual Call Center

Multi-User Collaboration

Mobile Access

Chat / Messaging

Call List Management

Virtual Extensions

Web Conferencing

Employee Directory

Encryption

Call Parking

Ring Groups

Voice Quality Enhancement

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Call Center

IVR and Dial Groups

Call Routing

Call Recording

Call Logs

Call Management

Real Time Monitoring

Workflow Management

Key Performance Indicators

Conferencing

Call Center Management

Call Monitoring

IVR / Voice Recognition

VoIP

Historical Reporting

Automatic Call Distribution

Computer Telephony

Knowledge Base

Call Logging

Inbound Call Center

Manual Dialer

Outbound Call Center

Virtual Call Center

Call Sharing

On-Demand Recording

Data Import & Export

Gamification

Call Reporting

For Call Centers

For Sales

International Numbers

IVR System

Forward to Phone

Call Transfer

CRM integration

Call recording

Live Chat

Reporting/Analytics

Call Hold

Call Barging

Call Conference

Warm Transfer

Interactive Voice Response

Queue Management

SIP Trunking

Contextual Guidance

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Still Confused to find the best software?
Overall Ratings

Compare how Phone.com stacks up against Ooma in terms of ratings and user experience. Select the Business Phone software that perfectly aligns with your business requirements.

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

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User Reviews

Based on all the user reviews and ratings received by Phone.com and Ooma in Business Phone System category, we've provided an average user rating for each software below. Phone.com has received no reviews while Ooma has 2 reviews

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Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Business Phone System. Phone.com is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Phone.com with Ooma. Phone.com offers Phone, Live Support and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.

phone

live support

tickets

phone

email

live support

tickets

training

phone

email

training

Languages Supported

Phone.com and Ooma are supported in the following languages.

English

English

English

Typical Customer

The target customer base of Phone.com vs Ooma is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Startups

Enterprises

SMBs

Startups

SMBs

Enterprises

Integrations

Find out which tools Phone.com and Ooma integrate with and make the right choice. Get the Business Phone software that connects with your preferred apps for best results!

Zapier

Zoho

(Not Provided by Vendor)

Freshdesk

Freshsales

Video

To gain a better understanding of how these Phone.com and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Phone.com and Ooma and learn how they operate. Explore the company name, its location, and more!

Company Name :

Phone.com

Headquarter :

Newark

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

Company Name :

Freshworks

Website :

Visit Website

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