Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Pipedrive vs. Freshsales all in one place to simplify your decision-making process. Pipedrive is rated 4.5 while Freshsales is rated 4.6.

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Plans and Pricing

Compare pricing of Pipedrive vs Freshsales with the following detailed pricing plan info. Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.

Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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Free
$ 0

For upto 3 Users

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Growth
$ 9

User/Month

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Pro
$ 39

User/Month

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Enterprise
$ 59

User/Month

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Act! Growth Suite
$ 79

User/Month

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Act! CRM
$ 35

User/Month

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Act! 365
$ 10

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Pipedrive and Freshsales for better insights.

Awards

Pipedrive and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Pipedrive Award
Pipedrive Award
Pipedrive Award
Payment Type

Below is the comparison of the starting price and payment method of Pipedrive and Freshsales. You can purchase Pipedrive with User/Month payment plans. Whereas, Freshsales provides For upto 3 Users payment plans. Pipedrive provides a free trial whereas, Freshsales does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Pipedrive and Freshsales based on their key features and functionalities to pick the right one for your business.

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

Read More

Accounting

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Automation

Mass Email

On-Demand (SaaS)

Private Cloud

Project Management

Supplier and Purchase Order Management

Sales Quotes

Task Management

Time Tracking

Appointment Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Call Recording

Customer DataBase

Multi-Currency

Dashboard

IVR / Voice Recognition

Lead Scoring

Pipeline Management

Campaign Management

Scheduling

Quote Management

Web Forms

Real Time Analytics

Import & Export Data

Workflows Management

Inquiry Management

Interaction Tracking

Product Catalog

Customization

Campaign Segmentation

Customer Segmentation

Access Monitoring

Sales Pipeline Tracking

Sales Dashboards & Reports

For Sales

Email Marketing

Sales pipeline management

Document Management

Live Chat

Audience Targeting

Segmentation

Sales Reports

Document Templates

Kanban Board

Funnel Analysis

Website Analytics

Goals / Quota Management

Scorecards

Visual Editor

Split Testing

Statistical Relevance Analysis

Test Scheduling

Behavioral Mapping

Dynamic Maps

Element Analytics

Heatmaps

Contact enrichment

Data Enrichment

Read More

Case Management

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

Customer Management

Document Management

Email Integration

Email Templates

Inventory Management

Lead Generation

Marketing Automation

Product Database

Project Management

Sales Tracking

Opportunity Management

Lead Management

Customer DataBase

Performance Metrics

Document Storage

Dashboard

Key Performance Indicators

Call Center Management

A/B Testing

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Campaign Management

Lead Nurturing

Knowledge Base

Contract Management

Calendar Management

Web Forms

Campaign Analysis

Customizable Templates

Proposal Management

Team Management

Interaction Tracking

Landing Pages

Sales Pipeline Tracking

Sales Dashboards & Reports

Progress Tracking

Mobile Access

Contact History

Templates

Reporting & statistics

Email Marketing

Sales pipeline management

Drag & Drop

Marketing Reports

Shared Contacts

Appointment Reminders

Reporting/Analytics

Text Editor

Calendar/Reminder System

Marketing Automation Integration

Customer Profiles

GDPR Compliance

Search/Filter

Knowledge Library

Drip Campaigns

Mobile Optimized Emails

WYSIWYG Email Editor

Text Messaging

Customizable CTAs

Customer Surveys

Calendar Sync

Landing Pages/Web Forms

WYSIWYG Rich Text Editing

KPIs

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Still Confused to find the best software?
Overall Ratings

Compare how Pipedrive stacks up against Freshsales in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Pipedrive and Freshsales in CRM Software category, we've provided an average user rating for each software below. Pipedrive has 21 reviews while Freshsales has 29 reviews

Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
islam. Pakistan

Review for Freshsales

Pros

Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the proj

Cons

Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.

Read all 29 reviews
islam. Pakistan

Review for Act

Pros

Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.

Cons

Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.

Read all 3 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Freshsales is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Pipedrive with Freshsales. Pipedrive offers Email, Live Support, Training and Tickets to its customers, while Freshsales provides Email, Phone, Live Support, Training and Tickets.

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Pipedrive and Freshsales are supported in the following languages.

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

Chinese

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Russian

Slovenian

Spanish

Swedish

Dutch

English

French

German

Spanish

Typical Customer

The target customer base of Pipedrive vs Freshsales is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Pipedrive and Freshsales integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

Teamviewer

FrontApp

Amazon Connect

Trustpilot

Playvox WFM

Dialpad

Five9

(Not Provided by Vendor)

Video

To gain a better understanding of how these Pipedrive and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Pipedrive and Freshsales and learn how they operate. Explore the company name, its location, and more!

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Act! LLC

Headquarter :

Scottsdale

Website :

Visit Website

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