In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Pipedrive versus Kommo. To get better insight, here’s how users have rated these products. Pipedrive is rated 4.5 while Kommo is rated 5.0.

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Plans and Pricing

Compare pricing of Pipedrive vs Kommo with the following detailed pricing plan info. Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise. On the other hand, Kommo comes in 3 packages: Base, Enterprise, Advanced.

Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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Base
$ 15

User/Month/Billed Annually

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Enterprise
$ 45

User/Month/Billed Annually

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Advanced
$ 25

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Pipedrive and Kommo for better insights.

Awards

Pipedrive and Kommo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Pipedrive Award
Pipedrive Award
Pipedrive Award
Payment Type

Below is the comparison of the starting price and payment method of Pipedrive and Kommo. You can purchase Pipedrive with User/Month payment plans. Whereas, Kommo provides User/Month/Billed Annually payment plans. Pipedrive provides a free trial whereas, Kommo does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Yearly

Features

Compare between Pipedrive and Kommo based on their key features and functionalities to pick the right one for your business.

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

Read More

Capture Leads from Twitter/Facebooks

Case Management

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Email Integration

Email Marketing / SMS Marketing

Email Templates

Marketing Automation

Mass Email

On-Demand (SaaS)

Product Database

Project Management

Solution Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Customer DataBase

Workflow Management

Call Center Management

Lead Scoring

Web Forms

Import & Export Data

Inquiry Management

Interaction Tracking

Landing Pages

List Management

Product Catalog

Customization

Access Monitoring

Read More

Asset Management

Email Integration

Help Desk

Inventory Management

Task Management

Onboarding

Real Time Monitoring

Workflow Management

Collaboration

Inventory Tracking

Issue Management

Surveys & Feedback

Dashboard

Activity Tracking

Software Inventory

Analytics

Scheduling

Knowledge Base

Escalation Management

Automated Routing

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Calendar Management

Client Portal

Routing

Event Logs

Asset Lifecycle Management

Workflow Automation

Configuration Management

Change Management

Incident Reporting

Multi-Channel Communication

Release Management

Service Catalog Management

Asset Tracking

Mobile Access

Service History Tracking

Remote Access

Approval Workflow

Completion Tracking

Whitelisting / Blacklisting

Email Distribution

Saas helpdesk software

Prioritization

Action Management

Multi-Channel Collection

Trend Analysis

Reporting/Analytics

Canned Responses

Change Planning

Knowledge Base Management

IT Asset Management

Mobile Notifications

Warranty Tracking

Pre-built Templates

GDPR Compliance

Archiving

Multi-Language

Cataloging/Categorization

Patch Management

Queue Management

Alerts / Escalation

Ticket/Issue Tracking

Barcode / Ticket Scanning

Activity Log

Release & Deployment Management

CMDB

SLA Management

Hardware Inventory

Service Reporting

Troubleshooting Reports

Scheduled Messaging

Service Catalog

SLA Monitoring

Notification Scheduling

Server Monitoring

Multi-Patch Deployments

Ticketing system

Task automation

Self-service automation

Service Automation

Ticket Automation

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Overall Ratings

Compare how Pipedrive stacks up against Kommo in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Pipedrive and Kommo in CRM Software category, we've provided an average user rating for each software below. Pipedrive has 21 reviews while Kommo has 2 reviews

Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
Aavishkar

amoCRM instantly boost the small businesses with excellent features

Pros

The software also helps in the quick closure of lead. The software is highly robust and is available at an affordable cost.

Cons

All the features of amoCRM very helpful and effective. Can focus more on promoting it to huge audience

Read all 2 reviews
Rajat Kala

Excellent Performance, Exceed Expectation.

Pros

Automation System, Time Taken For Processing Command, Easy To Understand Features.

Cons

No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.

Read all 6 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Kommo is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Windows

MacOs

Customer Support

The quality and timeliness of support are important parameters when comparing Pipedrive with Kommo. Pipedrive offers Email, Live Support, Training and Tickets to its customers, while Kommo provides Email, Phone, Live Support, Training and Tickets.

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Pipedrive and Kommo are supported in the following languages.

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

English

Russian

Spanish

Chinese

English

French

German

Hebrew

Italian

Japanese

Portuguese

Russian

Spanish

Typical Customer

The target customer base of Pipedrive vs Kommo is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Pipedrive and Kommo integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

(Not Provided by Vendor)

Slack

Sage 50

SAP

SalesForce

EasyRun

Asterisk

OTRS

Ping Identity

Visual Studio

QuickBooks

SSO Connector

Jira Software - Cloud Service

TeamViewer Embedded Service

SolarWinds

Google Apps

ADFS

Skype for Business

Okta

CAS

Trello

OneLogin

Office365

Nagios

OpenAM

IP Filter

Shibboleth

Bomgar

LogMeIn Rescue

Azure

Chromebook

POwer BI Extract

Video

To gain a better understanding of how these Pipedrive and Kommo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Pipedrive and Kommo and learn how they operate. Explore the company name, its location, and more!

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

QSOFT LLC

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

SysAid Technologies Ltd.

Headquarter :

Tel Aviv

Website :

Visit Website

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