In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Pure Chat versus Freshchat. To get better insight, here’s how users have rated these products. Pure Chat is rated 4.5 while Freshchat is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Pure Chat vs Freshchat with the following detailed pricing plan info. Pure Chat comes in 2 packages: Free, Pro. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Pure Chat and Freshchat based on their key features and functionalities to pick the right one for your business.
- Proactive Chat Triggers
- Team Management
- Third Party Integrations
- Real Time Monitoring
- Customizable Chat Widget
- Chat Notifications
- Shortcut Messages
- Chat Transcripts
- Visitor Targeting
- Mobile Apps
- Proactive Invitations
- Persistent Chat
- Chat History
- Visitor Tracking
- Customizable Branding
- Proactive Chat Triggers
- Team Management
- Third Party Integrations
- Real Time Monitoring
- Customizable Chat Widget
- Chat Notifications
- Shortcut Messages
- Chat Transcripts
- Visitor Targeting
- Mobile Apps
- Proactive Invitations
- Persistent Chat
- Chat History
- Visitor Tracking
- Customizable Branding
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Pure Chat and Freshchat for better insights.
Awards
Pure Chat and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Pure Chat and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Pure Chat has 4 reviews while Freshchat has 2 reviews
No reviews yet. Be the first to review
Write a ReviewPros
Easy to use, take a tour feature
Posted by - Shubham
Pros
The most impressive aspect of Freshchat is its AI-powered chatbots, which provide instant, efficient customer service around the clock. These bots, combined with real-time messaging, offer personalized customer interactions at scale.
Posted by - Ebrahim Hossain
Cons
The agent cannot close the chat.
Posted by - Shubham
Cons
The text is grammatically correct and does not require any changes.
Posted by - Ebrahim Hossain
Specifications
Check out the specifications of Pure Chat and Freshchat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Pure Chat and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Pure Chat and Freshchat and learn how they operate. Explore the company name, its location, and more!
Pure Chat
Alternatives
FAQs
Apart from being a Live Chat software, Pure Chat can be used as a website monitoring software and data analysis tools, while Freshchat can be utilized as a customer engagement software, whatsapp marketing software and chatbot software.
Pure Chat provides customer support over various channels including email and live support, and Freshchat provides customer support over phone, email, live support and more.
Yes, Pure Chat and Freshchat provide a free trial to its users.
Key features of Pure Chat include unlimited chats, customizable chat widget, real time visitor analytics, file transfer, canned responses, chat transcripts, while Freshchat offers features, such as real time chat, chatbot integration, multilingual support, customizable chat widgets.
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Pure Chat has an advantage over Freshchat.
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