Identifying the ideal Customer Engagement Software to suit your specific requirements can be challenging. RingCentral Engage Digital is headquartered at Paris , while Clarabridge is headquartered at Reston. Choosing software like RingCentral Engage Digital or Clarabridge requires thorough contemplation and comparing key factors. The question remains - RingCentral Engage Digital vs. Clarabridge - which is the superior option? Check out the in-depth comparison now!

Plans and Pricing

Compare pricing of RingCentral Engage Digital vs Clarabridge with the following detailed pricing plan info.

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral Engage Digital and Clarabridge for better insights.

Awards

RingCentral Engage Digital and Clarabridge have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Engagement Software category.

RingCentral Engage Digital Award
RingCentral Engage Digital Award
RingCentral Engage Digital Award
Payment Type

Below is the comparison of the starting price and payment method of RingCentral Engage Digital and Clarabridge. Information related to the payment plans of RingCentral Engage Digital is unavailable. Whereas, Information related to the payment plans of Clarabridge is unavailable.

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral Engage Digital and Clarabridge based on their key features and functionalities to pick the right one for your business.

Customer Management

Customer Support

Knowledge Management

Mobile Support

Survey Management

Task Management

Channel Management

Customer Feedback

Real Time Reporting

360 Degree Feedback

Surveys & Feedback

Activity Tracking

Source Tracking

Historical Reporting

Analytics

Automated Routing

Service Level Management

Screen Activity Recording

Channel Analytics

Accounting Management

Search / Filter

Interaction Tracking

Data Analysis Tools

Churn Management

Complaint Monitoring

Customer Engagement

Mobile Access

Contact History

Group Management

Chat / Messaging

Dashboard

Integrations

CRM Integration

Knowledge Base

Search

Live Chat

Reports

Custom Survey URLs

Detailed Reporting & Alerts

Usage Tracking / Analytics

Multi-Channel Collection

Multi Channel Messaging API

SDKs for Push & In-App messaging across browsers/OS

Role Based Access Control

Reporting and Analytics

Reporting and Dashboards

Security & Encryption

Customer Profiles

GDPR Compliance

Experience Management

Surveys

Search/Filter

User Interaction Tracking

Channel Attribution

Language Detection

Read More

Email Marketing / SMS Marketing

Knowledge Management

Survey Management

Feedback Management

Data Import & Export

Data Analysis Tools

Customer Segmentation

Question Branching

Sentiment Analysis

Feedback Collection

Dashboard

Analytics

Project Management

Mobile Survey

Offline Response Collection

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how RingCentral Engage Digital stacks up against Clarabridge in terms of ratings and user experience. Select the Customer Engagement software that perfectly aligns with your business requirements.

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral Engage Digital and Clarabridge in Customer Engagement Software category, we've provided an average user rating for each software below. RingCentral Engage Digital has received no reviews while Clarabridge has not received any reviews. Be the first one to write Clarabridge review

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Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Customer Engagement Software. RingCentral Engage Digital is available on Windows, MacOs, desktop platforms and IOS, Android mobile platforms. Clarabridge is available on Web App desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral Engage Digital with Clarabridge. RingCentral Engage Digital offers Email, Phone, Live Support, Training and Tickets to its customers, while Clarabridge provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

RingCentral Engage Digital and Clarabridge are supported in the following languages.

Dutch

English

French

German

Spanish

English

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of RingCentral Engage Digital vs Clarabridge is mentioned below. Check which software fits your business requirements perfectly.

Enterprises

Startups

SMBs

Agencies

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools RingCentral Engage Digital and Clarabridge integrate with and make the right choice. Get the Customer Engagement software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these RingCentral Engage Digital and Clarabridge work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral Engage Digital and Clarabridge and learn how they operate. Explore the company name, its location, and more!

Company Name :

Dimelo, a RingCentral Company

Headquarter :

Paris

Website :

Visit Website

Company Name :

Clarabridge

Headquarter :

Reston

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

Alternatives