In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus 3CX. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while 3CX is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs 3CX with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between RingCentral and 3CX based on their key features and functionalities to pick the right one for your business.
- Call Logging
- Skill Based Routing
- Call Transfer
- Call Routing
- Omnichannel Routing
- Agent Performance Tracking
- Call Recording
- Calendar Management
- Real Time Analytics
- Voicemail
- Call Sharing
- Call Whispering
- Distributed Call Recording
- Automatic Call Distribution (acd)
- Predictive Dialer
- Call Logging
- Skill Based Routing
- Call Transfer
- Call Routing
- Omnichannel Routing
- Agent Performance Tracking
- Call Recording
- Calendar Management
- Real Time Analytics
- Voicemail
- Call Sharing
- Call Whispering
- Distributed Call Recording
- Automatic Call Distribution (acd)
- Predictive Dialer
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and 3CX for better insights.
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Awards
RingCentral and 3CX have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and 3CX in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while 3CX has 3 reviews
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
Pros
The team that came in to help set us up was great. Being able to get some custom support on some issues has been invaluable. To be able to pivot and transition between two different phone systems has been great.
Posted by - islam. Pakistan
Cons
I think the GUI changes within the web interface are horrible and are now more confusing. Be a little more user-friendly. Create a simple and basic GUI for different users.
Posted by - islam. Pakistan
Specifications
Check out the specifications of RingCentral and 3CX. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of RingCentral and 3CX. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these RingCentral and 3CX work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and 3CX and learn how they operate. Explore the company name, its location, and more!
3CX
Nicosia
Alternatives
FAQs
Which is the better option between RingCentral and 3CX?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, 3CX has an advantage over RingCentral.
What are the key features of RingCentral and 3CX?
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while 3CX offers features, such as call queues, ivr (interactive voice response), call recording, live chat.
Do RingCentral and 3CX offer a free trial?
Yes, RingCentral and 3CX provide a free trial to its users.
RingCentral and 3CX cater to which types of businesses?
RingCentral is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas 3CX is suitable for Startups, SMBs & Enterprises.
Which integrations are supported by RingCentral and 3CX?
RingCentral integrates seamlessly with Beetexting, Google Workspace, Microsoft Teams & Salesforce, while 3CX offers compatibility with 1C:Enterprise, Advik Zoho Mail Backup Tool, Bitrix24 & ConnectWise.
RingCentral
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