In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus 3CX. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while 3CX is rated 5.0.
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Compare pricing of RingCentral vs 3CX with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise.
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and 3CX for better insights.
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RingCentral and 3CX have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of RingCentral and 3CX. You can purchase RingCentral with User/Month payment plans. Whereas, 3CX provides Up to 4SC payment plans. RingCentral provides a free trial whereas, 3CX does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Yearly
Free Trial
Monthly
Yearly
Compare between RingCentral and 3CX based on their key features and functionalities to pick the right one for your business.
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
CRM
CRM integration
Meeting Management
Survey Management
Call Center
Quality Management
Mobile App
IVR and Dial Groups
Call Routing
Internal Call Transfer
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
Compare how RingCentral stacks up against 3CX in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by RingCentral and 3CX in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while 3CX has 3 reviews
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Review for 3CX
Pros
The team that came in to help set us up was great.Being able to get some custom support on some issues.To be able to pivot and transition between 2 different phone systems has been great.
Cons
I think the GUI changes within the Web interface are horrible and are now more confusing.Being a little more user friendly.Create a simple and basic GUI for different users.
My Experience as user.
Pros
Salesforce application has helped me in managing and completing my workload on timely basis because of its software as a service(saas) interface.
Cons
No i didn't find any wrong with it as since i have been using it since a long time.
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. 3CX is available on Windows desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Windows
IOS
Android
Web App
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing RingCentral with 3CX. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while 3CX provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
RingCentral and 3CX are supported in the following languages.
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Polish
Portuguese
Russian
Spanish
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
The target customer base of RingCentral vs 3CX is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Enterprises
Startups
SMBs
Enterprises
Freelancer
Startups
Find out which tools RingCentral and 3CX integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
Hubspot
1C
amoCRM
Bitrix24
ConectWise
Datev
EveryoneAPI
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Office 365
Microsoft Outlook
MongoDB
MS Exchange
MS SQL Server
Nutshell
Salesforce
Vtiger
Zendesk
Zoho
(Not Provided by Vendor)
To gain a better understanding of how these RingCentral and 3CX work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details RingCentral and 3CX and learn how they operate. Explore the company name, its location, and more!
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