As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Aloware. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Aloware offers customer support on Email, Phone, Live Support and Training.

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Plans and Pricing

Compare pricing of RingCentral vs Aloware with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Aloware comes in 3 packages: iPro, uPro, xPro.

Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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iPro
$ 45

Per Month

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uPro
$ 70

Per Month

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xPro
$ 90

Per Month

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Aloware for better insights.

Awards

RingCentral and Aloware have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

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RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Aloware. You can purchase RingCentral with User/Month payment plans. Whereas, Aloware provides Per Month payment plans. RingCentral provides a free trial whereas, Aloware does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between RingCentral and Aloware based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

CRM

Call Routing

Call Recording

IVR / Voice Recognition

Campaign Management

Analytics

Communication Management

Keyword Tracking

Conversion Tracking

Caller Identification

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Overall Ratings

Compare how RingCentral stacks up against Aloware in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and Aloware in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Aloware has not received any reviews. Be the first one to write Aloware review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

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Sanjog Dhanvijay

Communication Made Easy with CallHippo

Pros

CallHippo seamlessly integrates with various business tools and CRM systems.

Cons

To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.

Read all 68 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Aloware is available on Web App, Windows desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with Aloware. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Aloware provides Email, Phone, Live Support and Training.

phone

email

live support

tickets

training

phone

email

live support

training

phone

email

live support

tickets

training

Languages Supported

RingCentral and Aloware are supported in the following languages.

Dutch

English

French

English

English

Typical Customer

The target customer base of RingCentral vs Aloware is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these RingCentral and Aloware work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and Aloware and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Aloware

Headquarter :

Los Angeles

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

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