As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and AvidViews. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and AvidViews offers customer support on Email.

Plans and Pricing

Compare pricing of RingCentral vs AvidViews with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, AvidViews comes in 4 packages: Free Trial, Free Account, Basic Plan, Standard Plan.

Core
$ 30

User/Month

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Advanced
$ 35

User/Month

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Ultra
$ 45

User/Month

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Free Trial
$ 0

Per Month

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Free Account
$ 0

Per Month

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Basic Plan
$ 49

Per Month

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Standard Plan
$ 89

Per Month

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Mobile
$ 20

Per Month

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Premium
$ 30

Per Month

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Advanced
$ 40

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and AvidViews for better insights.

Awards

RingCentral and AvidViews have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award
RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and AvidViews. You can purchase RingCentral with User/Month payment plans. Whereas, AvidViews provides Per Month payment plans. RingCentral provides a free trial whereas, AvidViews does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and AvidViews based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

Call Recording

Call Management

Archiving & Retention

Call Monitoring

IVR / Voice Recognition

Call Logging

Virtual Call Center

Calendar Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Mobile Access

International Numbers

Audio / Video Conferencing

Call List Management

Web Conferencing

Employee Directory

Encryption

Call Parking

SIP Trunking

Unified Communications

Ring Groups

Voice Quality Enhancement

Read More

Customer Support

Video Chat

Collaboration

Scheduling

Calendar Management

Video Call Recording

Question Bank

Recording

Audio / Video Conferencing

Chat / Messaging

Screen Sharing

Multiparty Video Meeting

QuickMeet service

Guest invite

Calendar Intergation

Join Now

Global Audio Dial-in

HD voice & video

Secure

Mobile Device

Video Sharing

Invitations

Panel Interviews

Read More

Performance Management

Survey Management

Call Routing

Call Recording

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Call Sharing

On-Demand Recording

Scheduled Recording

Video Call Recording

Data Management

Mobile Access

Auto-Dialing

Multi-Channel Collection

Text Analysis

Reporting/Analytics

Virtual Extensions

Employee Directory

Archiving

Real-time Chat

Queue Management

Multiple Scripts

Phone Key Input

Text to Speech

Voice Mail

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Overall Ratings

Compare how RingCentral stacks up against AvidViews in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and AvidViews in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while AvidViews has not received any reviews. Be the first one to write AvidViews review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews

No reviews yet. Be the first to review

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Daniyal

Unleashing Communication Potential: A Comprehensive Review of Vonage

Pros

One standout feature of Vonage is its versatility, catering to businesses of all sizes and industries. Whether a small startup seeking scalable communication solutions or a multinational corporation requiring enterprise-grade infrastructure.

Cons

While Vonage boasts an extensive feature set, occasional technical glitches or service disruptions may occur, necessitating timely support and troubleshooting. Additionally, while Vonage's pricing remains competitive but can get better.

Read all 10 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. AvidViews is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with AvidViews. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while AvidViews provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

RingCentral and AvidViews are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Portuguese

Spanish

English

Chinese

English

French

German

Japanese

Korean

Portuguese

Spanish

Typical Customer

The target customer base of RingCentral vs AvidViews is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

Enterprises

SMEs

Freelancer

Integrations

Find out which tools RingCentral and AvidViews integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

Office 365

Google

Slack

Salesforce

Zendesk

VMWare

Canvas

Smarsh

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these RingCentral and AvidViews work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details RingCentral and AvidViews and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Avidestal Technologies Pvt Limited

Website :

Visit Website

Company Name :

Vonage

Headquarter :

Holmdel

Website :

Visit Website

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