In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus CloudTalk. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while CloudTalk is rated 4.8.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs CloudTalk with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, CloudTalk comes in 3 packages: Starter, Essential, Expert.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between RingCentral and CloudTalk based on their key features and functionalities to pick the right one for your business.
- Contact Management
- Call Management
- Call Barging
- Omnichannel Routing
- Call Whispering
- Agent Performance Tracking
- Voicemail
- Call Monitoring
- Ivr / Voice Recognition
- Call Transfer
- Call Conferencing
- Call Recording
- Interactive Voice Response (ivr)
- Call Sharing
- Call Queues
- Contact Management
- Call Management
- Call Barging
- Omnichannel Routing
- Call Whispering
- Agent Performance Tracking
- Voicemail
- Call Monitoring
- Ivr / Voice Recognition
- Call Transfer
- Call Conferencing
- Call Recording
- Interactive Voice Response (ivr)
- Call Sharing
- Call Queues
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and CloudTalk for better insights.
Awards
RingCentral and CloudTalk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and CloudTalk in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while CloudTalk has 46 reviews
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
Pros
The system is very easy to use, so you do not have to spend a lot of time explaining it to new people in your team. I would say that it is a real time-saver for my company and definitely worth the money.
Posted by - Damian
Cons
We have been using CloudTalk for almost 6 months now, and there have been no problems so far.
Posted by - Damian
Specifications
Check out the specifications of RingCentral and CloudTalk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of RingCentral and CloudTalk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these RingCentral and CloudTalk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and CloudTalk and learn how they operate. Explore the company name, its location, and more!
CloudTalk
Alternatives
FAQs
What are the key features of RingCentral and CloudTalk?
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while CloudTalk offers features, such as call monitoring, call recording, interactive voice response (ivr), call queuing.
What level of customer support can I expect from RingCentral and CloudTalk?
RingCentral provides customer support over various channels including phone, email, live support and tickets, and CloudTalk provides customer support over phone, email, live support and more.
For what other purposes can RingCentral and CloudTalk be used?
Apart from being a Cloud Telephony software, RingCentral can be used as a call recording software, digital voice logging system, call tracking software and predictive dialer software, while CloudTalk can be utilized as a call recording software, call tracking software and predictive dialer software.
Do RingCentral and CloudTalk offer a free trial?
Yes, RingCentral and CloudTalk provide a free trial to its users.
Which is the better option between RingCentral and CloudTalk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, CloudTalk has an advantage over RingCentral.
RingCentral
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