As one of the most essential tools in the current market, Cloud Telephony Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Contivio Contact Center. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Contivio Contact Center offers customer support on Email.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs Contivio Contact Center with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Contivio Contact Center has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between RingCentral and Contivio Contact Center based on their key features and functionalities to pick the right one for your business.
- Call Routing
- Customizable Dashboards
- Omnichannel Routing
- Real Time Analytics
- Call Recording
- Automatic Call Distribution (acd)
- Archiving & Retention
- Call Scripting
- Call Transfer
- Call Conferencing
- Contact Management
- CRM Integration
- Call Monitoring
- Call Management
- Call Logging
- Call Routing
- Customizable Dashboards
- Omnichannel Routing
- Real Time Analytics
- Call Recording
- Automatic Call Distribution (acd)
- Archiving & Retention
- Call Scripting
- Call Transfer
- Call Conferencing
- Contact Management
- CRM Integration
- Call Monitoring
- Call Management
- Call Logging
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Contivio Contact Center for better insights.
Awards
RingCentral and Contivio Contact Center have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Contivio Contact Center in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Contivio Contact Center has not received any reviews. Be the first one to write Contivio Contact Center review
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of RingCentral and Contivio Contact Center. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these RingCentral and Contivio Contact Center work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Contivio Contact Center and learn how they operate. Explore the company name, its location, and more!
Contivio
Alternatives
FAQs
What level of customer support can I expect from RingCentral and Contivio Contact Center?
RingCentral provides customer support over various channels including phone, email, live support and tickets, and Contivio Contact Center provides customer support over email and more.
Do RingCentral and Contivio Contact Center offer a free trial?
RingCentral provides a free trial, while Contivio Contact Center doesn’t offer free trial.
RingCentral and Contivio Contact Center cater to which types of businesses?
RingCentral is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Contivio Contact Center is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of RingCentral and Contivio Contact Center?
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while Contivio Contact Center offers features, such as omni channel routing, interactive voice response (ivr), automatic call distribution (acd), predictive dialer.
RingCentral
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