In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus DialerHQ. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while DialerHQ is rated 4.5.

Plans and Pricing

Compare pricing of RingCentral vs DialerHQ with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, DialerHQ comes in 4 packages: Basic, Bronze, Silver, Platinum.

Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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Basic
$ 0

Per Month

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Bronze
$ 15

Per Month

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Silver
$ 25

Per Month

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Platinum
$ 40

Per Month

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Mobile
$ 20

Per Month

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Premium
$ 30

Per Month

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Advanced
$ 40

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and DialerHQ for better insights.

Awards

RingCentral and DialerHQ have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

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RingCentral Award
RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and DialerHQ. You can purchase RingCentral with User/Month payment plans. Whereas, DialerHQ provides Per Month payment plans. RingCentral provides a free trial whereas, DialerHQ does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between RingCentral and DialerHQ based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Call Logging

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Email Support

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Call Duration

Call Volume

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Call Routing

Call Recording

Call Monitoring

IVR / Voice Recognition

Call Logging

Video Call Recording

Mobile Access

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how RingCentral stacks up against DialerHQ in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and DialerHQ in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while DialerHQ has 17 reviews

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews
Salina Dayton

Virtual calling simplified.

Pros

No disappointments, love the features. I am happy to invest in this product.

Cons

I get everything that I need for my business. Great team.

Read all 17 reviews
islam. Pakistan

Review for Vonage

Pros

Extensive Feature Set and Integrations: Many users have praised Vonage Business Communications for its extensive feature set and wide range of integrations, stating that it covers almost every feature and integration imaginable.

Cons

Inconvenient Extension Limit: Some users have expressed frustration with the extension limit of three devices in Vonage Business Communications, as it restricts their ability to work efficiently across multiple locations.

Read all 8 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. DialerHQ is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with DialerHQ. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while DialerHQ provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

RingCentral and DialerHQ are supported in the following languages.

Dutch

English

French

English

English

Typical Customer

The target customer base of RingCentral vs DialerHQ is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

Enterprises

SMEs

Freelancer

Video

To gain a better understanding of how these RingCentral and DialerHQ work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and DialerHQ and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Bueno Technologies Inc

Headquarter :

Delaware

Website :

Visit Website

Company Name :

Vonage

Headquarter :

Holmdel

Website :

Visit Website

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