Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of RingCentral vs. Dialpad all in one place to simplify your decision-making process. RingCentral is rated 4.0 while Dialpad is rated 4.7.
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All Call Center Software Products ›››Plans and Pricing
Compare pricing of RingCentral vs Dialpad with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Dialpad comes in 4 packages: Ai Voice, Ai Meetings, Ai Contact Center, Ai Sales.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Dialpad for better insights.
Awards
RingCentral and Dialpad have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of RingCentral and Dialpad. You can purchase RingCentral with User/Month payment plans. Whereas, Dialpad provides Per Month payment plans. RingCentral provides a free trial whereas, Dialpad does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between RingCentral and Dialpad based on their key features and functionalities to pick the right one for your business.
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
Call Center
Contact Management
Call Routing
Call Recording
Real Time Reporting
Conferencing
Call Center Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Call Center
IVR and Dial Groups
Call Routing
Call Recording
Call Logs
Call Management
Real Time Monitoring
Workflow Management
Key Performance Indicators
Conferencing
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Overall Ratings
Compare how RingCentral stacks up against Dialpad in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Dialpad in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Dialpad has 3 reviews
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Review about gym insight
Pros
Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr
Cons
As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features
No reviews yet. Be the first to review
Write a reviewDesktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Dialpad is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing RingCentral with Dialpad. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Dialpad provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
training
Languages Supported
RingCentral and Dialpad are supported in the following languages.
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
English
French
German
Japanese
English
Typical Customer
The target customer base of RingCentral vs Dialpad is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Startups
SMEs
Enterprises
Integrations
Find out which tools RingCentral and Dialpad integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
(Not Provided by Vendor)
Freshdesk
Freshsales
Video
To gain a better understanding of how these RingCentral and Dialpad work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Dialpad and learn how they operate. Explore the company name, its location, and more!
Freshworks