As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and JustCall. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and JustCall offers customer support on Email, Phone, Live Support, Training and Tickets.

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and JustCall for better insights.

Awards

RingCentral and JustCall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

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RingCentral Award
RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and JustCall. You can purchase RingCentral with User/Month payment plans. Whereas, JustCall provides Per Month payment plans. RingCentral provides a free trial whereas, JustCall does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between RingCentral and JustCall based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Contact Management

Call Recording

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Telemarketing Management

Voice & Data Integration

VoIP

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Reporting/Analytics

Auto Dialer

Real-time Chat

Interactive Voice Response

Queue Management

Read More

Call Routing

Call Recording

Call Monitoring

IVR / Voice Recognition

Call Logging

Video Call Recording

Mobile Access

Virtual Extensions

Employee Directory

User Ratings

Based on all the user reviews and ratings received by RingCentral and JustCall in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while JustCall has not received any reviews. Be the first one to write JustCall review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews

No reviews yet. Be the first to review

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Kesavan

Very good

Pros

Vonage API offers a wide range of communication channels, including SMS, Voice, Video, and more. This versatility allows businesses to engage with their customers through their preferred channels, enhancing customer satisfaction

Cons

While Vonage's pricing is competitive, some users have found that the pricing structure could be more transparent. Offering clearer pricing details and options could help users better understand the cost of using Vonage services.

Read all 6 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. JustCall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.

Windows

Macintosh

IOS

Android

Windows

Macintosh

IOS

Android

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of RingCentral vs JustCall with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, JustCall comes in 2 packages: Standard, Premium.

Regular

USD 19.99

User/Month

Voicemail, Voicemail to Email

Local numbers

Directory listings

VoIP service

Microsoft Outlook Integration

Unlimited calling

Get Pricing

Standard

USD 24.99

User/Month

All feature in Essential

99.999% high-availability SLA

Internet fax

Multi-level auto attendant

Call log reports

Get Pricing

Premium

USD 34.99

User/Month

All feature in Standard

Automatic call recording

Quality of service (QoS) reports

Multi-site support

Custom app development and deployment

Inbound caller ID name

Integration with Salesforce, Zendesk®, and Desk.com

Single Sign-On

Get Pricing

ultimate

USD 49.99

User/Month

All feature in Premium

Voicemail-to-text

Get Pricing

Standard

USD 25

Per Month

1 Local Phone number

1 Team Member

Call Tracking

Call Recording

Call Forwarding

Call & SMS Analytics

Call Notes & Ratings

SMS & MMS Inbox

Voicemail Drop

IVR (Phone Tree/Call Menu)

Business Hours

Appointment Scheduler

Unlimited Integrations

Email & Chat Support

Get Pricing

Premium

USD 50

Per Month

All Features in Standard

Auto Dialer

SMS Bots

Salesforce Integration

API & Webhook Access

Call Monitoring

Call Barging

Call Whispering

Bulk SMS Campaigns

SMS Automation & Triggers

Advanced Integrations

Custom Workflows

Post Call Surveys

Training & Onboarding

Priority Support

Get Pricing

Mobile

USD 19.99

Per Month

Unlimited Calling and SMS Messages

Mobile App

Desktop App

VonageFlow Team messaging

Get Pricing

Premium

USD 29.99

Per Month

All feature in Mobile

Multi-level Auto Attendant

Up to 100 people Video Conferencing, Chat & File Sharing

CRM Integrations

Get Pricing

Advanced

USD 39.99

Per Month

All feature in Premium

Up to 100 people Video Conferencing, Chat & File Sharing

Call Group

Vonage Visual Voicemail

Orange-Glove Setup

Get Pricing

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with JustCall. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while JustCall provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

RingCentral and JustCall are supported in the following languages.

Dutch

English

French

English

English

Typical Customer

The target customer base of RingCentral vs JustCall is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Startups

Enterprises

SMEs

Freelancer

Video

To gain a better understanding of how these RingCentral and JustCall work, you can check out the videos below. Browse through the videos and make the right choice.

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