As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and MessageBird. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and MessageBird offers customer support on Email.

Plans and Pricing

Compare pricing of RingCentral vs MessageBird with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, MessageBird has not provided information about its pricing.

Core
$ 30

User/Month

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Advanced
$ 35

User/Month

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Ultra
$ 45

User/Month

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and MessageBird for better insights.

RingCentral Screenshot
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1/5

RingCentral Screenshot RingCentral Screenshot RingCentral Screenshot RingCentral Screenshot
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RingCentral Screenshot
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1/2

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RingCentral Screenshot
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1/5

RingCentral Screenshot RingCentral Screenshot RingCentral Screenshot RingCentral Screenshot
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Awards

RingCentral and MessageBird have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award
RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and MessageBird. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of MessageBird is unavailable. RingCentral provides a free trial whereas, MessageBird does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between RingCentral and MessageBird based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

Call Recording

Call Management

Archiving & Retention

Call Monitoring

IVR / Voice Recognition

Call Logging

Virtual Call Center

Calendar Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Mobile Access

International Numbers

Audio / Video Conferencing

Call List Management

Web Conferencing

Employee Directory

Encryption

Call Parking

SIP Trunking

Unified Communications

Ring Groups

Voice Quality Enhancement

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Call Routing

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Call Sharing

Contact Database

Call Transfer

Reporting

Call List Management

Employee Directory

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CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Overall Ratings

Compare how RingCentral stacks up against MessageBird in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and MessageBird in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while MessageBird has not received any reviews. Be the first one to write MessageBird review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews

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Vishal Prasad

Ease to access and call quality is awesome

Pros

CallHippo is very user friendly and provides very good quality connectivity.

Cons

CallHippo Only needs to work on Dialer graphics and User Interface for better experience.

Read all 69 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. MessageBird is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with MessageBird. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while MessageBird provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

RingCentral and MessageBird are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Portuguese

Spanish

Dutch

English

French

German

Spanish

English

Typical Customer

The target customer base of RingCentral vs MessageBird is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Startups

SMEs

Agencies

Enterprises

Integrations

Find out which tools RingCentral and MessageBird integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

Office 365

Google

Slack

Salesforce

Zendesk

VMWare

Canvas

Smarsh

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these RingCentral and MessageBird work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and MessageBird and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

MessageBird

Headquarter :

Amsterdam

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

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