In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus Microsoft Teams. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while Microsoft Teams is rated 4.6.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs Microsoft Teams with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Microsoft Teams has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between RingCentral and Microsoft Teams based on their key features and functionalities to pick the right one for your business.
- Call Transfer
- CRM Integration
- Agent Performance Tracking
- Call Barging
- Performance Reports
- Ivr / Voice Recognition
- Call Logging
- Call Monitoring
- Workforce Management
- Call Routing
- Voicemail
- Call Sharing
- Call Recording
- Calendar Management
- Omnichannel Routing
- Call Transfer
- CRM Integration
- Agent Performance Tracking
- Call Barging
- Performance Reports
- Ivr / Voice Recognition
- Call Logging
- Call Monitoring
- Workforce Management
- Call Routing
- Voicemail
- Call Sharing
- Call Recording
- Calendar Management
- Omnichannel Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Microsoft Teams for better insights.
Awards
RingCentral and Microsoft Teams have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Microsoft Teams in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Microsoft Teams has 139 reviews
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
Pros
Microsoft Teams offers a wide range of features that can help teams collaborate more effectively, including chat, meetings, calls, file sharing, document editing, and whiteboarding.
Posted by - Ali Raza Pirwani
Cons
The text is grammatically correct and does not require any changes.
Posted by - Ali Raza Pirwani
Specifications
Check out the specifications of RingCentral and Microsoft Teams. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these RingCentral and Microsoft Teams work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Microsoft Teams and learn how they operate. Explore the company name, its location, and more!
Microsoft Teams
Alternatives
FAQs
RingCentral provides customer support over various channels including phone, email, live support and tickets, and Microsoft Teams provides customer support over email and more.
RingCentral is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Microsoft Teams is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Apart from being a Cloud Telephony software, RingCentral can be used as a call recording software, digital voice logging system, call tracking software and predictive dialer software, while Microsoft Teams can be utilized as a collaboration software, video conferencing software and webinar software.
RingCentral provides a free trial, while Microsoft Teams doesn’t offer free trial.
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Microsoft Teams has an advantage over RingCentral.
RingCentral
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