As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Nexmo. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Nexmo offers customer support on Email.

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Plans and Pricing

Compare pricing of RingCentral vs Nexmo with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Nexmo has not provided information about its pricing.

Core
$ 30

User/Month

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Advanced
$ 35

User/Month

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Ultra
$ 45

User/Month

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Basic
$ 100

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Nexmo for better insights.

Awards

RingCentral and Nexmo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award

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Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Nexmo. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of Nexmo is unavailable. RingCentral provides a free trial whereas, Nexmo does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and Nexmo based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

Call Recording

Call Management

Archiving & Retention

Call Monitoring

IVR / Voice Recognition

Call Logging

Virtual Call Center

Calendar Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Mobile Access

International Numbers

Audio / Video Conferencing

Call List Management

Web Conferencing

Employee Directory

Encryption

Call Parking

SIP Trunking

Unified Communications

Ring Groups

Voice Quality Enhancement

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Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Campaign Management

Call Reporting

Keyword Tracking

Conversion Tracking

Contact Management

Call Routing

Call Recording

Call Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

VoIP

Call Logging

Virtual Call Center

Multi-User Collaboration

Mobile Access

Chat / Messaging

Call List Management

Virtual Extensions

Web Conferencing

Employee Directory

Encryption

Call Parking

Ring Groups

Voice Quality Enhancement

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Overall Ratings

Compare how RingCentral stacks up against Nexmo in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and Nexmo in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Nexmo has not received any reviews. Be the first one to write Nexmo review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

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Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Nexmo is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with Nexmo. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Nexmo provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

RingCentral and Nexmo are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Portuguese

Spanish

Chinese

English

French

German

Japanese

Korean

English

Typical Customer

The target customer base of RingCentral vs Nexmo is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

Enterprises

SMEs

Integrations

Find out which tools RingCentral and Nexmo integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

Office 365

Google

Slack

Salesforce

Zendesk

VMWare

Canvas

Smarsh

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these RingCentral and Nexmo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and Nexmo and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Nexmo

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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