In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus Ooma. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while Ooma is rated 4.0.

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Plans and Pricing

Compare pricing of RingCentral vs Ooma with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Ooma comes in 1 packages: Basic.

Core
$ 30

User/Month

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Advanced
$ 35

User/Month

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Ultra
$ 45

User/Month

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Basic
$ 100

Per Month

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Sprout
$ 0

21 Days

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Blossom
$ 15

Agent/Month (Billed Annually)

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Garden
$ 29

Agent/Month (Billed Annually)

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Estate
$ 45

Agent/Month (Billed Annually)

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Forest
$ 69

Agent/Month (Billed Annually)

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Ooma for better insights.

Awards

RingCentral and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award
RingCentral Award
Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Ooma. You can purchase RingCentral with User/Month payment plans. Whereas, Ooma provides Per Month payment plans. RingCentral provides a free trial whereas, Ooma does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and Ooma based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

Call Recording

Call Management

Archiving & Retention

Call Monitoring

IVR / Voice Recognition

Call Logging

Virtual Call Center

Calendar Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Mobile Access

International Numbers

Audio / Video Conferencing

Call List Management

Web Conferencing

Employee Directory

Encryption

Call Parking

SIP Trunking

Unified Communications

Ring Groups

Voice Quality Enhancement

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Contact Management

Call Routing

Call Recording

Call Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

VoIP

Call Logging

Virtual Call Center

Multi-User Collaboration

Mobile Access

Chat / Messaging

Call List Management

Virtual Extensions

Web Conferencing

Employee Directory

Encryption

Call Parking

Ring Groups

Voice Quality Enhancement

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Call Center

IVR and Dial Groups

Call Routing

Call Recording

Call Logs

Call Management

Real Time Monitoring

Workflow Management

Key Performance Indicators

Conferencing

Call Center Management

Call Monitoring

IVR / Voice Recognition

VoIP

Historical Reporting

Automatic Call Distribution

Computer Telephony

Knowledge Base

Call Logging

Inbound Call Center

Manual Dialer

Outbound Call Center

Virtual Call Center

Call Sharing

On-Demand Recording

Data Import & Export

Gamification

Call Reporting

For Call Centers

For Sales

International Numbers

IVR System

Forward to Phone

Call Transfer

CRM integration

Call recording

Live Chat

Reporting/Analytics

Call Hold

Call Barging

Call Conference

Warm Transfer

Interactive Voice Response

Queue Management

SIP Trunking

Contextual Guidance

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Overall Ratings

Compare how RingCentral stacks up against Ooma in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

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User Reviews

Based on all the user reviews and ratings received by RingCentral and Ooma in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Ooma has 2 reviews

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews
Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with Ooma. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

training

Languages Supported

RingCentral and Ooma are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Portuguese

Spanish

English

English

Typical Customer

The target customer base of RingCentral vs Ooma is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Enterprises

Startups

Enterprises

SMBs

Startups

SMBs

Enterprises

Integrations

Find out which tools RingCentral and Ooma integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

Office 365

Google

Slack

Salesforce

Zendesk

VMWare

Canvas

Smarsh

(Not Provided by Vendor)

Freshdesk

Freshsales

Video

To gain a better understanding of how these RingCentral and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and Ooma and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

Company Name :

Freshworks

Website :

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