In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus OpenPhone. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while OpenPhone is rated 4.4.

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Plans and Pricing

Compare pricing of RingCentral vs OpenPhone with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, OpenPhone comes in 2 packages: Standard, Premium.

Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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Standard
$ 10

User/Month

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Premium
$ 20

User/Month

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and OpenPhone for better insights.

Awards

RingCentral and OpenPhone have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award

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RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and OpenPhone. You can purchase RingCentral with User/Month payment plans. Whereas, OpenPhone provides User/Month payment plans. RingCentral provides a free trial whereas, OpenPhone does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and OpenPhone based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how RingCentral stacks up against OpenPhone in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and OpenPhone in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while OpenPhone has 8 reviews

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews
Emmanuel Sebastian

One of the best VoIP services that is affordable and simple to use

Pros

OpenPhone's text messaging services are on par with, if not better than, the standard text services I personally use. For someone like me who needs to communicate with my US clients on a regular basis, this is incredibly convenient.

Cons

Sometimes, when files are shared through text, it takes an unusually long time to receive them.

Read all 8 reviews
Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. OpenPhone is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with OpenPhone. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while OpenPhone provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

RingCentral and OpenPhone are supported in the following languages.

Dutch

English

French

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of RingCentral vs OpenPhone is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Integrations

Find out which tools RingCentral and OpenPhone integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

(Not Provided by Vendor)

Salesforce

Gong

Hubspot

Google contacts

Slack

Zapier

ClickSend

Turis

KrispCall

(Not Provided by Vendor)

Video

To gain a better understanding of how these RingCentral and OpenPhone work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and OpenPhone and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

OpenPhone Technologies Inc

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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