Choosing the right Cloud Telephony Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by RingCentral and Phone.com. The critical question remains: RingCentral versus Phone.com - which is better? RingCentral offers robust features such as archiving & retention, call recording and workforce management while Phone.com has features like crm integration, call routing and call recording.
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Plans and Pricing
Compare pricing of RingCentral vs Phone.com with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Phone.com comes in 3 packages: Basic Users, Plus Users, Pro Users.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between RingCentral and Phone.com based on their key features and functionalities to pick the right one for your business.
- Archiving & Retention
- Call Recording
- Workforce Management
- Distributed Call Recording
- Virtual Call Center
- Skill Based Routing
- Call Whispering
- Customizable Dashboards
- Call Management
- CRM Integration
- Interactive Voice Response (ivr)
- Real Time Analytics
- Omnichannel Routing
- Agent Performance Tracking
- Call Routing
- Archiving & Retention
- Call Recording
- Workforce Management
- Distributed Call Recording
- Virtual Call Center
- Skill Based Routing
- Call Whispering
- Customizable Dashboards
- Call Management
- CRM Integration
- Interactive Voice Response (ivr)
- Real Time Analytics
- Omnichannel Routing
- Agent Performance Tracking
- Call Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Phone.com for better insights.
Awards
RingCentral and Phone.com have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Phone.com in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Phone.com has not received any reviews. Be the first one to write Phone.com review
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of RingCentral and Phone.com. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of RingCentral and Phone.com. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these RingCentral and Phone.com work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Phone.com and learn how they operate. Explore the company name, its location, and more!
Phone.com
Newark
Alternatives
FAQs
RingCentral provides customer support over various channels including phone, email, live support and tickets, and Phone.com provides customer support over phone, live support, tickets and more.
RingCentral is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Phone.com is suitable for Freelancer, Startups, SMBs & Mid-Market.
Apart from being a Cloud Telephony software, RingCentral can be used as a call recording software, digital voice logging system, call tracking software and predictive dialer software, while Phone.com can be utilized as a cloud telephony software, intelligent phone system and business phone system.
Yes, RingCentral and Phone.com provide a free trial to its users.
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while Phone.com offers features, such as call forwarding, call screening, call transfer, call waiting.
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