Finding the right Call Center solution that fits your unique needs is a difficult task. Implementing a software like RingCentral or Superfone Business Number requires a great deal of contemplation along with a comparison of crucial factors. You must be wondering - RingCentral vs Superfone Business Number, which one is better? We've used languages supported, screenshots, user ratings, features, plans and pricing, integration, customer support, videos and other such parameters in this comparison report. Furthermore, to expand your software research beyond these two solutions, RingCentral vs Superfone Business Number, we've added one more software - CallHippo to help you make an educated decision.
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Awards
RingCentral and Superfone Business Number have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of RingCentral and Superfone Business Number. You can purchase RingCentral with User/Month payment plan. Information related to the payment plans of Superfone Business Number is unavailable. Both RingCentral and Superfone Business Number provide free trials for you to test the software before purchasing.
Free Trial
Monthly
Free Trial
Monthly
Monthly
Features
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
Mobile App
Customisable Welcome Greeting
Caller ID
VoIP
Built-In CRM
CRM integration
Customer Support
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
User Ratings
Based on all the user reviews and ratings received by RingCentral and Superfone Business Number in Call Center software category, we’ve provided an average user rating for each software below. RingCentral has 1 review while Superfone Business Number has not received any reviews. Be the first one to write Superfone Business Number review.
Rahul Deewan
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
No reviews yet. Be the first to review
Write a reviewJaydeep Sinroja
Good for calling in bussiness
Pros
after that i use after call work functionality also for reminder and notes etc.
Cons
sometimes crash while opening time and can improve more for calling and etc
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center software. RingCentral is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. Superfone Business Number is available on Windows desktop platforms and Android mobile platforms.
Windows
Macintosh
IOS
Android
Windows
Android
Web App
IOS
Android
Plans and Pricing
Compare pricing of RingCentral vs Superfone Business Number with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Superfone Business Number comes in 1 packages: Base Pack - Monthly.
Regular
USD 19.99
User/Month
Voicemail, Voicemail to Email
Local numbers
Directory listings
VoIP service
Microsoft Outlook Integration
Unlimited calling
Standard
USD 24.99
User/Month
All feature in Essential
99.999% high-availability SLA
Internet fax
Multi-level auto attendant
Call log reports
Premium
USD 34.99
User/Month
All feature in Standard
Automatic call recording
Quality of service (QoS) reports
Multi-site support
Custom app development and deployment
Inbound caller ID name
Integration with Salesforce, Zendesk®, and Desk.com
Single Sign-On
ultimate
USD 49.99
User/Month
All feature in Premium
Voicemail-to-text
Base Pack - Monthly
USD 4.15
Per Number
Superfone Business Mobile Number
Unlimited Incoming & Outgoing calls
Share with 3 team members
Missed Call SMS
Auto Call Recording (paid)
Notes, reminders, tags
My Business Page
Smart Caller ID
Shared Contact Book
Bronze
USD 20
User/Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
Teams
SDAP : Patent Pending Technology
Soft Phone
Stand-Alone Dialer
Smart Dashboard
iOS and Android App
Call-Hold with Custom Music
Call Anywhere in the World
Call From any Number
Auto Switch
Call Forward ID
Voicemail Transcription
Voicemail Custom Greeting
Contact Management
Click-to-Call Chrome Extension
Chrome & App Notification
Last Called By
Media Matrics
Number Porting
Blacklist
Smart Switch
Unlimited Concurrent Calls
Ring All Devices
Set Default Number
Business Hours
Email notification for SMS and Voicemail
Global Connect
Country Blocking
User Rights
Call Logs
Data Records: 6 months
Pipedrive
Zoho
Intercom
Zendesk
Freshdesk
HubSpot
Slack
90+ business tools app and integrations
Knowledge Base
24/7 Chat Support
Email Support
Phone Support
Help center access
Silver
USD 30
User/Month
Everything in Bronze +
Unlimited Incoming Calls
Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Internal Team Calling
Call Cascading
Holiday Routing
Call Scribe
Feedback for Calls
Intelligent Reports/Analytics
Gamification
Per Min Call expense limit
Blacklist
3-Digit Editable Extension
Working Hours per User
After Call Work
Internal Team calling
On Call Notes
Customised Welcome Message
Multi-lingual IVR
Intelligent Reports/Analytics
Dynamic Number Insertion
Rest API
Data Records: Life Time
Platinum
USD 35
User/Month
Everything in Silver +
Power Dialer
Call Transfer
3 Way Calling
Call Barging
Route to External Number
Custom Caller ID
Forward to Multiple Device
Volume Discounts
Pause-Resume Recording
Call Whisper
Forward to Multiple device
Warm and Blind Transfer
Route to External Number
Conference calls (3 way calling)
Customer Support
The quality and timeliness of support are an important parameter while comparing RingCentral with Superfone Business Number. RingCentral offers phone, email, live support, tickets, training as support to its customers while Superfone Business Number provides live support.
Phone
Live support
Tickets
Training
Live support
Phone
Live support
Tickets
Training
Languages Supported
RingCentral and Superfone Business Number are supported in the following languages.
Dutch
English
French
English
English
Typical Customer
The target customer base of RingCentral vs Superfone Business Number is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Freelancer
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Video
In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand RingCentral and Superfone Business Number a bit better.
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