Finding the right Call Center solution that fits your unique needs is a difficult task. Implementing a software like RingCentral or Superfone Business Number requires a great deal of contemplation along with a comparison of crucial factors. You must be wondering - RingCentral vs Superfone Business Number, which one is better? We've used languages supported, screenshots, user ratings, features, plans and pricing, integration, customer support, videos and other such parameters in this comparison report. Furthermore, to expand your software research beyond these two solutions, RingCentral vs Superfone Business Number, we've added one more software - CallHippo to help you make an educated decision.

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Screenshot

Below section includes screenshots of RingCentral and Superfone Business Number to help you compare the user interface.

Awards

RingCentral and Superfone Business Number have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Call Center Software category.

RingCentral Award
Superfone Business Number Award
CallHippo Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Superfone Business Number. You can purchase RingCentral with User/Month payment plan. Information related to the payment plans of Superfone Business Number is unavailable. Both RingCentral and Superfone Business Number provide free trials for you to test the software before purchasing.

Free Trial

Monthly

Free Trial

Monthly

Features

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Mobile App

Customisable Welcome Greeting

Caller ID

VoIP

Built-In CRM

CRM integration

Customer Support

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Global Cloud Service

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

Read More

User Ratings

Based on all the user reviews and ratings received by RingCentral and Superfone Business Number in Call Center software category, we’ve provided an average user rating for each software below. RingCentral has 1 review while Superfone Business Number has not received any reviews. Be the first one to write Superfone Business Number review.

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

No reviews yet. Be the first to review

Write a review

Jaydeep Sinroja

Good for calling in bussiness

Pros

after that i use after call work functionality also for reminder and notes etc.

Cons

sometimes crash while opening time and can improve more for calling and etc

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center software. RingCentral is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. Superfone Business Number is available on Windows desktop platforms and Android mobile platforms.

Windows

Macintosh

IOS

Android

Windows

Android

Web App

IOS

Android

Plans and Pricing

Compare pricing of RingCentral vs Superfone Business Number with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Superfone Business Number comes in 1 packages: Base Pack - Monthly.

Regular

USD 19.99

User/Month

Voicemail, Voicemail to Email

Local numbers

Directory listings

VoIP service

Microsoft Outlook Integration

Unlimited calling

Get Pricing

Standard

USD 24.99

User/Month

All feature in Essential

99.999% high-availability SLA

Internet fax

Multi-level auto attendant

Call log reports

Get Pricing

Premium

USD 34.99

User/Month

All feature in Standard

Automatic call recording

Quality of service (QoS) reports

Multi-site support

Custom app development and deployment

Inbound caller ID name

Integration with Salesforce, Zendesk®, and Desk.com

Single Sign-On

Get Pricing

ultimate

USD 49.99

User/Month

All feature in Premium

Voicemail-to-text

Get Pricing

Base Pack - Monthly

USD 4.15

Per Number

Superfone Business Mobile Number

Unlimited Incoming & Outgoing calls

Share with 3 team members

Missed Call SMS

Auto Call Recording (paid)

Notes, reminders, tags

My Business Page

Smart Caller ID

Shared Contact Book

Get Pricing

Bronze

USD 20

User/Month

Everything in Basic +

Free Number

Forward-to-device

SMS

Voicemail

Teams

SDAP : Patent Pending Technology

Soft Phone

Stand-Alone Dialer

Smart Dashboard

iOS and Android App

Call-Hold with Custom Music

Call Anywhere in the World

Call From any Number

Auto Switch

Call Forward ID

Voicemail Transcription

Voicemail Custom Greeting

Contact Management

Click-to-Call Chrome Extension

Chrome & App Notification

Last Called By

Media Matrics

Number Porting

Blacklist

Smart Switch

Unlimited Concurrent Calls

Ring All Devices

Set Default Number

Business Hours

Email notification for SMS and Voicemail

Global Connect

Country Blocking

User Rights

Call Logs

Data Records: 6 months

Pipedrive

Zoho

Intercom

Zendesk

Freshdesk

HubSpot

Slack

90+ business tools app and integrations

Knowledge Base

24/7 Chat Support

Email Support

Phone Support

Help center access

Get Pricing

Silver

USD 30

User/Month

Everything in Bronze +

Unlimited Incoming Calls

Call Recording

IVR

Live Call

Call Queuing

User Working Hours

Call Reminder

After Call Work

Internal Team Calling

Call Cascading

Holiday Routing

Call Scribe

Feedback for Calls

Intelligent Reports/Analytics

Gamification

Per Min Call expense limit

Blacklist

3-Digit Editable Extension

Working Hours per User

After Call Work

Internal Team calling

On Call Notes

Customised Welcome Message

Multi-lingual IVR

Intelligent Reports/Analytics

Dynamic Number Insertion

Rest API

Data Records: Life Time

Get Pricing

Platinum

USD 35

User/Month

Everything in Silver +

Power Dialer

Call Transfer

3 Way Calling

Call Barging

Route to External Number

Custom Caller ID

Forward to Multiple Device

Volume Discounts

Pause-Resume Recording

Call Whisper

Forward to Multiple device

Warm and Blind Transfer

Route to External Number

Conference calls (3 way calling)

Get Pricing

Customer Support

The quality and timeliness of support are an important parameter while comparing RingCentral with Superfone Business Number. RingCentral offers phone, email, live support, tickets, training as support to its customers while Superfone Business Number provides live support.

Phone

Email

Live support

Tickets

Training

Live support

Phone

Email

Live support

Tickets

Training

Languages Supported

RingCentral and Superfone Business Number are supported in the following languages.

Dutch

English

French

English

English

Typical Customer

The target customer base of RingCentral vs Superfone Business Number is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Freelancer

Startups

SMEs

Agencies

Startups

SMEs

Agencies

Enterprises

Video

In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand RingCentral and Superfone Business Number a bit better.